Capital One Reviews in Jersey City, NJ | Glassdoor

Capital One Jersey City Reviews

Updated March 5, 2017
8 reviews

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Jersey City, NJ

1.9
Star Star Star Star Star
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Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
6 Ratings

8 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. "Forever Changing company Standards."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Universal Branch Associate in Jersey City, NJ
    Former Employee - Universal Branch Associate in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capital One full-time

    Pros

    Health Care, Vacation, Training, Benefits, compensation

    Cons

    Management, HR department, equal opportunities, salary, branch hours

    Advice to Management

    Upper management promote and hire associates that step on other associates toes to shine.
    The district managers only hire Hispanic and White associates.
    Management should make the hiring process more diverse and equal.. not only promoting Hispanic associates.


  2. "Branch Managet"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Jersey City, NJ
    Former Employee - Anonymous Employee in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good work balance and opportunity to advance.

    Cons

    Very goal oriented which adds to stress level.


  3. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Jersey City, NJ
    Current Employee - Teller in Jersey City, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    The pay is good but everything else sux.

    Cons

    bad management- this place really sux

    Advice to Management

    learn how to treat people


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  5. Helpful (1)

    "Personal banker 1"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Banker in Jersey City, NJ
    Former Employee - Personal Banker in Jersey City, NJ
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Capital One full-time (More than 3 years)

    Pros

    Fun events. Excellent training when first hired and any new product or systems training.

    Cons

    Lack of communication with management. Salary and hours not good for all the work a pb does. Not willing to work with employees. Very low commission and payout.


  6. Helpful (1)

    "Teller Position at Capital One Bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Jersey City, NJ
    Former Employee - Bank Teller in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One (Less than a year)

    Pros

    Great benefits, helpful staff, no place for lazy workers, plenty of opportunities to climb up the corporate ladder.

    Cons

    Try not to give your input on anything to a branch manager who is set with his or her way of operating the branch. Opinions to them is like putting them down. It causes tension and a very negative environment, which makes it unbearable to continue to work for the company


  7. "GReat company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller I in Jersey City, NJ
    Former Employee - Teller I in Jersey City, NJ
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time (More than a year)

    Pros

    incentives, rewards for everything, helps with school, 401k

    Cons

    If you have horrible managers it is hard to get out the branch. its hard to move up in capital one fast. not located everywhere

    Advice to Management

    Treat your employes better


  8. "I am an enthusiastic, self-motivating, hard worker with a positive attitude that enjoys working in a team."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Jersey City, NJ
    Current Employee - Bank Teller in Jersey City, NJ
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One part-time (More than a year)

    Pros

    excellent interpersonal skills- I feel comfortable talking with my customers and they share personal details about their kids, and update me on their lives every time they come in to bank with me so I know they are comfortable too.

    good customer service- I go out my way to make sure my customers get what they want and sometimes they don’t mind waiting in line a little longer just so that they can bank specifically with me. I think when you provide a good customer service, in the long run its superior to any product and that’s how I keep my customers coming back.

    Cons

    The company does not promote growth


  9. Helpful (1)

    "Above Average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in Jersey City, NJ
    Former Employee - Bank Teller in Jersey City, NJ
    Recommends
    No opinion of CEO

    I worked at Capital One part-time (Less than a year)

    Pros

    Great benefits, health insurance, 401k, paid vacation, PTO, maternity leave

    Cons

    As a part time teller I was obligated to work every saturday


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