Capital One Reviews in New York, NY | Glassdoor

Capital One New York Reviews

Updated December 6, 2017
133 reviews

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New York, NY

3.4
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133 Employee Reviews

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  1. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bank Teller in New York, NY
    Former Employee - Bank Teller in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One part-time (Less than a year)

    Pros

    Co-workers are great, customers friendly, decent pay

    Cons

    Some managers are snarky, but most are friendly and helpful


  2. "Commercial Bank New York Middle Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director in New York, NY
    Former Employee - Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time (More than 3 years)

    Pros

    Very good compensation. Very smart people. Great culture of the company overall, though the Commercial Bank didn't live the culture as much as the rest of the company does apparently. Innovative leadership team.

    Cons

    The same people seem to get all the honors and rewards. If you are in the top 10% of performers, you will be very well taken care of, but being consistently above average may results in being consistently overlooked.

    Advice to Management

    Make sure you are taking care of all the good people, not just the cream of the crop.

  3. "All around great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Branch Associate in New York, NY
    Current Employee - Universal Branch Associate in New York, NY
    Recommends
    Positive Outlook

    I have been working at Capital One full-time (Less than a year)

    Pros

    Management allows me to work on different projects. There is an open door policy when it comes to managers at all level. They encourage a lot of volunteer work. They give you all the tools to do your good well. There a lot of opportunities to learn different task and roles within the company. They offer career development from Lee Hecht Harrison

    Cons

    It seems difficult to move from the Retail Banking into different sides of Capital One i.e commercial, auto lending, and treasury management


  4. Helpful (1)

    "Company has a great culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations Associate in New York, NY
    Current Employee - Operations Associate in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 3 years)

    Pros

    They care about their associates

    Cons

    Too many changes are making employees nervous about their future

    Advice to Management

    Create more opportunities for internal hires


  5. "Employees come first!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in New York, NY
    Current Employee - Branch Manager in New York, NY
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 5 years)

    Pros

    Capital One appreciate their employees. Their employees well being always comes into play when changes are being put into play.

    Cons

    The bonus incentive for managers has drastically changed tat has a negative impact on senior staff salaries.


  6. "Good company but workplace bullying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in New York, NY
    Former Employee - Teller in New York, NY
    Doesn't Recommend
    Approves of CEO

    I worked at Capital One part-time (More than a year)

    Pros

    Lovely company to work for great perks, paid holidays, greattt matching contribution 401k, and tuition reimbursement.

    Cons

    Favoritism at it's finest! Management SUCKS! Managers are raunchy and very unprofessional. Working here is as if you are back in high school... "if you don't fit in", they will find a way to kick you out.....

    Advice to Management

    Stop hiring low class individuals who abuse managerial power!


  7. "Financial Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Advisor in New York, NY
    Former Employee - Financial Advisor in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Capital One full-time (Less than a year)

    Pros

    Not too many...401(k) match is nice. National Capital One Investing program is striving to make it a formal program with focus on holistic financial planning.

    Cons

    Local management in New York City region. Local managers treat program like a boiler room. Name recognition is not a plus. Prospects and bank customers accustomed to Capital One as a credit card company. Very difficult to get clients to take you seriously enough to get all their assets. Heavy favoritism on the part of local management whose cronies/favorites are inexperienced advisors. Favorites who are grandfathered into company get and keep all clients except those with little to no opportunity (i.e. don’t live in area). Constant churning and wrong recommendations from less-experienced advisors who only focus on assets they see at the bank (as opposed to considering/profiling for outside assets and full financial planning) and happen to be the favorites so they can pad their numbers. Clients mysteriously move from your book to theirs. Exact opposite of what National Investment program is saying/trying to do in a fiduciary capacity. New advisors in program are treated like they are in a wirehouse program. If so, why work at Capital One? Work at a real wirehouse with some name recognition.

    Advice to Management

    Yvette Butler, Jeff Sills: you need to fire local management in and around entire New York City region and start from scratch if you really want to turn national program around and focus on what you claim: holistic financial planning as fiduciaries, and doing right by the client. Grandfathered advisors and local management are certainly doing the opposite.

  8. "NYC 114"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in New York, NY
    Current Employee - Senior Associate in New York, NY
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than a year)

    Pros

    It's a great company to be at. Overall, there's an amazing culture going on, especially in the DC/Richmond/Chicago offices.

    Ample snack, good selection of drinks, video games in the office, and most of what you can ask for at a tech company.

    Company is very well funded – if you work under their customer facing lines of businesses.

    Great pay to stay and collect a paycheck.

    Cons

    Too much bureaucracy for anything to get done.

    The culture is dying. The quality of new hires coming in are very low. Capital One can't attract good talent and beginning to "settle" on the remaining applicants. You're not going to attract talent if you under pay your new hires. People are leaving / talking about leaving. Value your design and engineering talent. They're the ones who will bring Capital One to become the tech company it so desires to be.

    Work culture is very dependent on your team / manager. The NYC 114 culture is dead. Long hours plague many teams. It feels like a marketing agency.

    If I come back into the office at 8pm because I forgot my keys, and there is an entire team of designers/engineers still in the office on a Friday night, there is a problem.

    If someone is in the office on a holiday, and I'm there to notice that person, there is a problem.

    Too much legacy code. Too many old guys trying to hold onto their jobs.

    It's a dead end for those just starting their careers.

    Advice to Management

    Please get rid of stubborn employees. Nobody owns a product. Product managers do not 'own' a team of engineers. Do not refer to me as your 'developer' or your 'designer'. I am a human being.

    Upper management is great, but there is not much after-thought on your lower level employees.


  9. "Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in New York, NY
    Current Employee - Analyst in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than a year)

    Pros

    Great company culture with a huge emphasis on associate developement

    Cons

    Very data driven which can sometimes lead to slower execution


  10. "Cap1 - Quant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quantitative Analyst in New York, NY
    Current Employee - Quantitative Analyst in New York, NY

    I have been working at Capital One full-time (More than a year)

    Pros

    Great culture, good work life balance

    Cons

    Odd promotion criteria, not performance based


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