Capital One Reviews | Glassdoor

Capital One Reviews

Updated August 15, 2018
5,849 reviews

Filter

Filter

Full-timePart-time

3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO

5,849 Employee Reviews

Sort: PopularRatingDate

Pros
  • "The work/life balance at Capital One is unbeatable" (in 881 reviews)

  • "Great benefits; they value continuous learning; open to internal job changes after you have a history of performance of course" (in 607 reviews)

Cons
  • "I didnt have a good work life balance" (in 195 reviews)

  • "Performance management system is based much more on time at a certain level than actual performance" (in 208 reviews)

More Pros and Cons

  1. "Operations Production Cooridinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Coordinator in Rolling Meadows, IL
    Former Employee - Operations Coordinator in Rolling Meadows, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time (More than 10 years)

    Pros

    Everything, from PTO to Heath Insurance Benefits, even Tuition assistance.

    Cons

    Non - wish they kept our positions open. We were displaced.

    Advice to Management

    Keep doing what you are doing.


  2. Helpful (275)

    "Could be great, missed opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Designer in Tysons, VA
    Former Employee - Product Designer in Tysons, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time (More than a year)

    Pros

    Great benefits. Lots of travel opportunity. Great for some (not for everyone)— especially for people avoiding their families or trying to have an affair.

    If you don't like your current team, you can often move to another one or relocate to another location.

    Great opportunity to learn new skills.
    Some of the leadership is inspiring.
    Nice workspaces for some.

    Cons

    Gender-biased, misguided, disorganized, competitive structure, reorgs frequent

    This place is trying to be a start-up with huge enterprise problems—it's awkward. Makes for a lot of wasted effort for people trying to get things done in an innovative way with business-side making the last judgment. Shiny object syndrome. Emphasis on PR moments over fixing real problems.

    Performance reviews lend to a gender- or personality-bias when it comes to promotions. Women and/or introverts often get the short end of the stick unless they have a great/shark managers. I've seen the most ineffective game-players get promoted over competent and effective peers who seemed to get punished for actually getting things done and not wasting their energy dick-swinging or taking unnecessary travel. In effect, a lot of the people promoted do not make for the best leadership. Bad management.

    Too many cooks in the kitchen with product or design, not enough project managers (or none at all).

    Constant reorganization is exhausting and disorienting. Nobody knows what's going on. Deflates spirit and doesn't help progress.

    Advice to Management

    Pay attention. Don't just spend money on diversity & inclusion training — really implement some change in the culture.

    Get organized. Lessen reorgs. Stop acquiring other companies before you can handle what you have.

    You are not a tech company or a start up, just face it. Just be a better company, spend the money on hiring better engineers instead of on business people from failed start-ups who don't know how to work effectively in enterprise environments.

  3. Helpful (33)

    "C1's Performance Management debacle is reason enough to look elsewhere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Richmond, VA
    Current Employee - Senior Software Engineer in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 3 years)

    Pros

    Innovative Tech Company with good senior management

    Cons

    Performance Management is on a bell curve and your 1-5 rating greatly affects your career trajectory, salary and bonus. As a result, associates are forced to "play the game" of doing anything they can to appear to be a little better than their peers. This creates a culture where employees routinely take credit for other employees work including managers who are playing the same game as their subordinates. All in it creates a toxic work atmosphere.

    Advice to Management

    You fancy Capital One as a cutting edge technology company but your performance management system is about 20 years behind what cutting edge technology companies are doing today.


  4. "Fulfilling and challenging work that is rewarded"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    Intelligent and motivated coworkers. Nice facilities.

    Cons

    Company size and regulatory pressure makes it seem challenging to get work done. This is not uncommon for large companies. Performance management is more political than it is about results and competencies.


  5. "Capital one"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    Benefits, management are both above average in my department.

    Cons

    Long days with little time off the phone.


  6. "Great for starting a career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time

    Pros

    Fun, friendly environment. Management was great, willing to help me grow.

    Cons

    Salary increases - very slow.


  7. "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in McLean, VA
    Current Employee - Software Engineer in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than a year)

    Pros

    - Flexible work schedule
    - Supportive of work/life balance
    - A refined corporate system that works from the bottom up
    - Amazing benefits and amenities on site
    - True innovators

    Cons

    - Takes a long time to get to upper management
    - bureaucracy

    Advice to Management

    Empower your teams more

  8. "Sr Risk Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    Pay, benefits, PTO, ability to transfer to different locations and be promoted

    Cons

    Some favoritism is apparent and they always offer late shifts to new hires and take forever to offer another day shift


  9. "Good place to start"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Software Engineer in McLean, VA
    Current Employee - Associate Software Engineer in McLean, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capital One full-time (More than a year)

    Pros

    Mostly good work/life balance, nice people who want to learn

    Cons

    Performance management is exactly what you would expect at a big company: flawed


  10. "Principal coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Capital One full-time

    Pros

    Great group of people, always informative on keeping associates up to date with new and changing products

    Cons

    Basic tech issues if the app or online services get interrupted and the customer is in dire need of wire or other services.


Showing 5,849 of 6,176 reviews
Reset Filters