Capital One Reviews | Glassdoor

Capital One Reviews

Updated November 22, 2017
5,001 reviews

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3.8
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5,001 Employee Reviews

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  1. Helpful (178)

    "Could be great, missed opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Designer in Tysons Corner, VA
    Former Employee - Product Designer in Tysons Corner, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time (More than a year)

    Pros

    Great benefits. Lots of travel opportunity. Great for some (not for everyone)— especially for people avoiding their families or trying to have an affair.

    If you don't like your current team, you can often move to another one or relocate to another location.

    Great opportunity to learn new skills.
    Some of the leadership is inspiring.
    Nice workspaces for some.

    Cons

    Gender-biased, misguided, disorganized, competitive structure, reorgs frequent

    This place is trying to be a start-up with huge enterprise problems—it's awkward. Makes for a lot of wasted effort for people trying to get things done in an innovative way with business-side making the last judgment. Shiny object syndrome. Emphasis on PR moments over fixing real problems.

    Performance reviews lend to a gender- or personality-bias when it comes to promotions. Women and/or introverts often get the short end of the stick unless they have a great/shark managers. I've seen the most ineffective game-players get promoted over competent and effective peers who seemed to get punished for actually getting things done and not wasting their energy dick-swinging or taking unnecessary travel. In effect, a lot of the people promoted do not make for the best leadership. Bad management.

    Too many cooks in the kitchen with product or design, not enough project managers (or none at all).

    Constant reorganization is exhausting and disorienting. Nobody knows what's going on. Deflates spirit and doesn't help progress.

    Advice to Management

    Pay attention. Don't just spend money on diversity & inclusion training — really implement some change in the culture.

    Get organized. Lessen reorgs. Stop acquiring other companies before you can handle what you have.

    You are not a tech company or a start up, just face it. Just be a better company, spend the money on hiring better engineers instead of on business people from failed start-ups who don't know how to work effectively in enterprise environments.


  2. Helpful (4)

    "Great place to work. Calibrations need to be updated and refocused on the people, not the process."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sr Manager in Plano, TX
    Current Employee - Sr Manager in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (Less than a year)

    Pros

    Tech Stack is decent but evolving
    Culture is fantastic
    Activities, OnSite Gym, Cafes
    Teams are full of highly intelligent and motivated people
    Even with the shortcomings, still, a great place to work and be part of.

    Cons

    Using meetings to disseminate information that should just be in an email or intranet (one of them, there are 3) page is a waste of time.
    Calibrations and stack ranking consistently hurt new, non-TDP, members of tech teams with no way to compete.
    If you do not get along with your direct manager for any reason, real or imagined, just leave now. It will be easier for you since you can't do anything about it.

    Advice to Management

    Fix the performance management. The ranking is one thing, but the complete control/power/political struggle that it is today, including the back door dealings and outright lying has to end. It creates a very toxic environment.
    Results are the same as effort. Delivering sub-standard code just to say you delivered something, then spending years fixing it, should not be consistently rewarded.
    I am looking forward to seeing how this changes in the future.

  3. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time

    Pros

    They care about employees. Great pay. Great training. Great benefits. Support.

    Cons

    I. Can't. Think. Of. Any. Cons.


  4. "Business Systems Analyst"

    StarStarStarStarStar
    Current Employee - Senior Business Systems Analyst
    Current Employee - Senior Business Systems Analyst

    I have been working at Capital One full-time (More than 3 years)

    Pros

    Work Life Balance at capital one
    Management Style

    Cons

    Cannot think of any at this time

    Advice to Management

    Stick to one Strategy


  5. Helpful (2)

    "Excellent perks"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    20 days of PTO
    excellent benefits
    flexible schedules
    paid bank holidays
    401k

    Cons

    managers are not always qualified
    promotions are not based on merit

    Advice to Management

    pay more attention to the work that people do rather than how friendly they are.
    work ethic should count for more than brown nosing


  6. "Senior Manager, Data Engineering"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager Data Management in Vienna, VA
    Current Employee - Senior Manager Data Management in Vienna, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (Less than a year)

    Pros

    Good employer with reasonable benefits

    Cons

    Distributed teams and hence should be ready for relocating to specific areas


  7. Helpful (1)

    "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Operations in Plano, TX
    Current Employee - Operations in Plano, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Capital One full-time (More than 3 years)

    Pros

    Great pay and also great health benefits and on site clinic is very convenient and onsite health club is very nice

    Cons

    Too many unnecessary changes in the process and unnecessary meetings . management is too clique seems like high school at times.

    Advice to Management

    Inconsistent management

  8. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Product Manager
    Current Employee - Senior Product Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 10 years)

    Pros

    Great culture - intelligent people, willing to collaborate and challenge each other, big on being grounded with analysis and sound reasoning. Leadership is transparent and investing heavily on digital fronts

    Cons

    Legacy infrastructure slows things down still.


  9. "Fun Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    Fun inclusive culture focused on being digital firdtfirst

    Cons

    Huge organization to manuveur through


  10. "All around great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Universal Branch Associate in New York, NY
    Current Employee - Universal Branch Associate in New York, NY
    Recommends
    Positive Outlook

    I have been working at Capital One full-time (Less than a year)

    Pros

    Management allows me to work on different projects. There is an open door policy when it comes to managers at all level. They encourage a lot of volunteer work. They give you all the tools to do your good well. There a lot of opportunities to learn different task and roles within the company. They offer career development from Lee Hecht Harrison

    Cons

    It seems difficult to move from the Retail Banking into different sides of Capital One i.e commercial, auto lending, and treasury management


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