Capital One Reviews | Glassdoor

Capital One Reviews

Updated February 27, 2017
4,138 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
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Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
2,178 Ratings

4,138 Employee Reviews

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More Pros and Cons

  1. Featured Review

    Helpful (48)

    "A Company with a Heart"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 3 years)

    Pros

    Fantastic work/life balance, the ability to work remotely for some roles, fun work environment, great company culture and values, corporate citizenship and volunteerism, open communication, visibility to and from leadership, onsite campus amenities (cafes, gym, health center), great benefits, awesome people and opportunities for training and growth.

    Cons

    Career pathing and growth opportunities for some roles, lower salary, flawed promotional process and at times slow execution on initiatives and deliverables.

    Advice to Management

    Keep asking us for advice, input, comments and feedback on how we can do things better, work smarter, be an efficient organization, and live up to our mission. We appreciate it. Recognize and reward your top talent and keep a regular pulse check on associate engagement, especially through the ebbs and flows of business changes.

    Capital One Response

    Mar 30, 2016 – Associate & Candidate Experience Team

    Hi! Thank you for your thoughtful feedback. We will definitely keep asking for advice, input, comments and feedback - you put it well, we're continually striving to be better, smarter, and more ... More


  2. "Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One full-time (More than 5 years)

    Pros

    Benefits, 401k, vacation, location, flexibility

    Cons

    Management, no advancement opportunities, schedule, pay


  3. Helpful (1)

    "Auto finance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Finance in Plano, TX
    Former Employee - Auto Finance in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One (Less than a year)

    Pros

    It was aight just 20% of the people doing 80% of the work.

    Cons

    My direct manager was incompetent.

    Advice to Management

    Eh


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Department Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Capital One full-time

    Pros

    Excellent company - great community outreach

    Cons

    It is a credit card company first and foremost

    Advice to Management

    keep doing what you are doing


  6. "Mid-senior Operations roles"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    - Work with some of the smartest people
    - Good core values / doing the right thing
    - Exciting and compelling business strategy

    Cons

    - Resources are prioritized for digital innovations, few good roles in business operations and fewer career growth opportunities
    - Performance management system disproportionately rewards heroic efforts
    - Richmond VA (where the main campus is located) has few other major employers - poor job mobility

    Advice to Management

    Great ideas and strategy - execution and delivery is the key.


  7. "Brilliant!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    So diverse and inclusive!

    Cons

    hours are a little weird


  8. "Good opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One full-time

    Pros

    They offer excellent benefit for employees.

    Cons

    It was a long hiring process.


  9. "Capital One Experience"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time

    Pros

    Great place to work for.

    Cons

    You may get layed off


  10. "Great way to get in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advanced Service Coordinator in Laurel, MD
    Current Employee - Advanced Service Coordinator in Laurel, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (Less than a year)

    Pros

    Team work and good schedule. I like the Benefit and 401K more than 100% company contribution vested after two years.

    Cons

    It looks like it will be hard to rise through the ranks. But hey hard work and grace is the magic tool. I'm also new and I'm yet to notice the cons if there are more

    Advice to Management

    No advice yet


  11. "it's first a Tech company and then a Bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Master Software Engineer in Richmond, VA
    Current Employee - Master Software Engineer in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than a year)

    Pros

    Excellent benefits. Opportunity to learn and implement new technologies.

    Cons

    Performance Management. Fast paced environment can get hectic at times.

    Advice to Management

    Change performance management. We have evolved from being a bank to one of the best tech companies. Changing performance management should not be such a big deal.



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