Capital One Reviews | Glassdoor

Capital One Reviews

Updated February 22, 2017
4,124 reviews

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Full-time Part-time

3.8
Star Star Star Star Star
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Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
2,178 Ratings

4,124 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    Helpful (48)

    "A Company with a Heart"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Current Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 3 years)

    Pros

    Fantastic work/life balance, the ability to work remotely for some roles, fun work environment, great company culture and values, corporate citizenship and volunteerism, open communication, visibility to and from leadership, onsite campus amenities (cafes, gym, health center), great benefits, awesome people and opportunities for training and growth.

    Cons

    Career pathing and growth opportunities for some roles, lower salary, flawed promotional process and at times slow execution on initiatives and deliverables.

    Advice to Management

    Keep asking us for advice, input, comments and feedback on how we can do things better, work smarter, be an efficient organization, and live up to our mission. We appreciate it. Recognize and reward your top talent and keep a regular pulse check on associate engagement, especially through the ebbs and flows of business changes.

    Capital One Response

    Mar 30, 2016 – Associate & Candidate Experience Team

    Hi! Thank you for your thoughtful feedback. We will definitely keep asking for advice, input, comments and feedback - you put it well, we're continually striving to be better, smarter, and more ... More


  2. "Project Coordinator - Sales Operations"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time

    Pros

    Great company culture, great management, educational opportunities, growth opportunities

    Cons

    Very tight deadlines, some projects dropped or changed suddenly, some teams tend to work in silos and have to work hard at clear communication to prevent overlap of work


  3. "Brilliant!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    So diverse and inclusive!

    Cons

    hours are a little weird


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Good opportunity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One full-time

    Pros

    They offer excellent benefit for employees.

    Cons

    It was a long hiring process.


  6. "Great way to get in"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Advanced Service Coordinator in Laurel, MD
    Current Employee - Advanced Service Coordinator in Laurel, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (Less than a year)

    Pros

    Team work and good schedule. I like the Benefit and 401K more than 100% company contribution vested after two years.

    Cons

    It looks like it will be hard to rise through the ranks. But hey hard work and grace is the magic tool. I'm also new and I'm yet to notice the cons if there are more

    Advice to Management

    No advice yet


  7. "Auto finance"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Auto Finance in Plano, TX
    Former Employee - Auto Finance in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One (Less than a year)

    Pros

    It was aight just 20% of the people doing 80% of the work.

    Cons

    My direct manager was incompetent.

    Advice to Management

    Eh


  8. "it's first a Tech company and then a Bank"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Master Software Engineer in Richmond, VA
    Current Employee - Master Software Engineer in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than a year)

    Pros

    Excellent benefits. Opportunity to learn and implement new technologies.

    Cons

    Performance Management. Fast paced environment can get hectic at times.

    Advice to Management

    Change performance management. We have evolved from being a bank to one of the best tech companies. Changing performance management should not be such a big deal.


  9. "career growth and amazing benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller I in Arlington, TX
    Former Employee - Teller I in Arlington, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time (Less than a year)

    Pros

    Amazing benefits for full time employees, good pay for beginners.
    I loved working for this company overall. I had an amazing team. If you work hard there is room for career growth if you are willing to relocate

    Cons

    short training time, sales goals are a tad too high, need more branches

    Advice to Management

    if you guys want so many closed sales you guys need to have a longer training program to help your employees. Not saying to do a script because that just sounds like robots work for you but actually take the time and help your employees. Also you need to expand to other states. Like Chicago


  10. "Principal Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Saint Cloud, MN
    Former Employee - Anonymous Employee in Saint Cloud, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One (More than 3 years)

    Pros

    Flexible hours, great benefits, above average pay

    Cons

    It's easy to move positions but rotating to a different department to learn a new skill is a tough process


  11. "Data Scientist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Data Scientist in McLean, VA
    Current Employee - Senior Data Scientist in McLean, VA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Capital One full-time (More than 3 years)

    Pros

    work life balance is quite good

    Cons

    bonus is low in general



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