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Capital One Reviews
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Pros
"The work/life balance at Capital One is unbeatable" (in 881 reviews)
"Great benefits; they value continuous learning; open to internal job changes after you have a history of performance of course" (in 607 reviews)
Cons
"I didnt have a good work life balance" (in 195 reviews)
"Performance management system is based much more on time at a certain level than actual performance" (in 208 reviews)
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"Operations Production Cooridinator"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Capital One full-time (More than 10 years)
Pros
Everything, from PTO to Heath Insurance Benefits, even Tuition assistance.
Cons
Non - wish they kept our positions open. We were displaced.
Advice to Management
Keep doing what you are doing.
Capital One 2018-08-12 14:43 PDTHelpful (275)
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"Could be great, missed opportunity"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI worked at Capital One full-time (More than a year)
Pros
Great benefits. Lots of travel opportunity. Great for some (not for everyone)— especially for people avoiding their families or trying to have an affair.
If you don't like your current team, you can often move to another one or relocate to another location.
Great opportunity to learn new skills.
Some of the leadership is inspiring.
Nice workspaces for some.Cons
Gender-biased, misguided, disorganized, competitive structure, reorgs frequent
This place is trying to be a start-up with huge enterprise problems—it's awkward. Makes for a lot of wasted effort for people trying to get things done in an innovative way with business-side making the last judgment. Shiny object syndrome. Emphasis on PR moments over fixing real problems.
Performance reviews lend to a gender- or personality-bias when it comes to promotions. Women and/or introverts often get the short end of the stick unless they have a great/shark managers. I've seen the most ineffective game-players get promoted over competent and effective peers who seemed to get punished for actually getting things done and not wasting their energy dick-swinging or taking unnecessary travel. In effect, a lot of the people promoted do not make for the best leadership. Bad management.
Too many cooks in the kitchen with product or design, not enough project managers (or none at all).
Constant reorganization is exhausting and disorienting. Nobody knows what's going on. Deflates spirit and doesn't help progress.Advice to Management
Pay attention. Don't just spend money on diversity & inclusion training — really implement some change in the culture.
Get organized. Lessen reorgs. Stop acquiring other companies before you can handle what you have.
You are not a tech company or a start up, just face it. Just be a better company, spend the money on hiring better engineers instead of on business people from failed start-ups who don't know how to work effectively in enterprise environments.Capital One 2017-04-18 19:11 PDTHelpful (33)
![Capital One Logo]()
"C1's Performance Management debacle is reason enough to look elsewhere"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI have been working at Capital One full-time (More than 3 years)
Pros
Innovative Tech Company with good senior management
Cons
Performance Management is on a bell curve and your 1-5 rating greatly affects your career trajectory, salary and bonus. As a result, associates are forced to "play the game" of doing anything they can to appear to be a little better than their peers. This creates a culture where employees routinely take credit for other employees work including managers who are playing the same game as their subordinates. All in it creates a toxic work atmosphere.
Advice to Management
You fancy Capital One as a cutting edge technology company but your performance management system is about 20 years behind what cutting edge technology companies are doing today.
Capital One 2018-06-03 06:11 PDT![Capital One Logo]()
"Fulfilling and challenging work that is rewarded"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Capital One full-time
Pros
Intelligent and motivated coworkers. Nice facilities.
Cons
Company size and regulatory pressure makes it seem challenging to get work done. This is not uncommon for large companies. Performance management is more political than it is about results and competencies.
Capital One 2018-08-14 08:13 PDT![Capital One Logo]()
"Capital one"
StarStarStarStarStarRecommendsPositive OutlookApproves of CEOI have been working at Capital One full-time
Pros
Benefits, management are both above average in my department.
Cons
Long days with little time off the phone.
Capital One 2018-08-14 16:15 PDT![Capital One Logo]()
"Great for starting a career"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at Capital One full-time
Pros
Fun, friendly environment. Management was great, willing to help me grow.
Cons
Salary increases - very slow.
Capital One 2018-08-13 17:23 PDT![Capital One Logo]()
"Great place to work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Capital One full-time (More than a year)
Pros
- Flexible work schedule
- Supportive of work/life balance
- A refined corporate system that works from the bottom up
- Amazing benefits and amenities on site
- True innovatorsCons
- Takes a long time to get to upper management
- bureaucracyAdvice to Management
Empower your teams more
Capital One 2018-08-11 09:58 PDT![Capital One Logo]()
"Sr Risk Coordinator"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at Capital One full-time
Pros
Pay, benefits, PTO, ability to transfer to different locations and be promoted
Cons
Some favoritism is apparent and they always offer late shifts to new hires and take forever to offer another day shift
Capital One 2018-08-10 08:54 PDT![Capital One Logo]()
"Good place to start"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI have been working at Capital One full-time (More than a year)
Pros
Mostly good work/life balance, nice people who want to learn
Cons
Performance management is exactly what you would expect at a big company: flawed
Capital One 2018-08-10 09:16 PDT![Capital One Logo]()
"Principal coordinator"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at Capital One full-time
Pros
Great group of people, always informative on keeping associates up to date with new and changing products
Cons
Basic tech issues if the app or online services get interrupted and the customer is in dire need of wire or other services.
Capital One 2018-08-09 05:11 PDT
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