Capital One Reviews | Glassdoor

Capital One Reviews

Updated September 19, 2017
1,746 reviews

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4.0
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1,746 Employee Reviews

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Pros
Cons
  • Can hit your Work life balance but i think it depends on your team (in 169 reviews)

  • Performance Management process is a little rigid (in 168 reviews)

More Pros and Cons

  1. Helpful (126)

    "Could be great, missed opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Product Designer in Tysons Corner, VA
    Former Employee - Product Designer in Tysons Corner, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time (More than a year)

    Pros

    Great benefits. Lots of travel opportunity. Great for some (not for everyone)— especially for people avoiding their families or trying to have an affair.

    If you don't like your current team, you can often move to another one or relocate to another location.

    Great opportunity to learn new skills.
    Some of the leadership is inspiring.
    Nice workspaces for some.

    Cons

    Gender-biased, misguided, disorganized, competitive structure, reorgs frequent

    This place is trying to be a start-up with huge enterprise problems—it's awkward. Makes for a lot of wasted effort for people trying to get things done in an innovative way with business-side making the last judgment. Shiny object syndrome. Emphasis on PR moments over fixing real problems.

    Performance reviews lend to a gender- or personality-bias when it comes to promotions. Women and/or introverts often get the short end of the stick unless they have a great/shark managers. I've seen the most ineffective game-players get promoted over competent and effective peers who seemed to get punished for actually getting things done and not wasting their energy dick-swinging or taking unnecessary travel. In effect, a lot of the people promoted do not make for the best leadership. Bad management.

    Too many cooks in the kitchen with product or design, not enough project managers (or none at all).

    Constant reorganization is exhausting and disorienting. Nobody knows what's going on. Deflates spirit and doesn't help progress.

    Advice to Management

    Pay attention. Don't just spend money on diversity & inclusion training — really implement some change in the culture.

    Get organized. Lessen reorgs. Stop acquiring other companies before you can handle what you have.

    You are not a tech company or a start up, just face it. Just be a better company, spend the money on hiring better engineers instead of on business people from failed start-ups who don't know how to work effectively in enterprise environments.


  2. "Dedicated"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Lead Teller Operations Specialist/Banker in San Antonio, TX
    Former Employee - Lead Teller Operations Specialist/Banker in San Antonio, TX

    I worked at Capital One full-time (More than 5 years)

    Pros

    Allowed me to develop more of my leadership skills

    Cons

    Job security which should have been a non issue turned out to be a huge problem in the end. The whole of San Antonio was laid off as a company.

  3. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    Great place to start and grow your technology career

    Cons

    Not sharing credit and/or stealing other team's work is a consequence of the company's continues usage of stale performance review process.

    Advice to Management

    Get rid of the performance review process. Practice radical candor, don't just talk about it.


  4. "Excellent working experience"

    StarStarStarStarStar
    Former Intern - Anonymous Intern
    Former Intern - Anonymous Intern

    I worked at Capital One as an intern

    Pros

    I worked as a Mobile Development intern. Culture was very welcoming and my team was receptive to my questions and helping me learn skills throughout the summer.

    Cons

    A bit too much red tape.


  5. "Unit Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Unit Manager in Sioux Falls, SD
    Former Employee - Unit Manager in Sioux Falls, SD
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time (More than 3 years)

    Pros

    Enjoyed working with customers, great work/life balance and fun atmosphere

    Cons

    Call Center work can be burdensome


  6. "Great company to work for."

    StarStarStarStarStar
    Former Employee - Operations in Rolling Meadows, IL
    Former Employee - Operations in Rolling Meadows, IL

    I worked at Capital One full-time (More than 3 years)

    Pros

    Lots of opportunities and good benefits

    Cons

    As the company grows, there was also lots of change

    Advice to Management

    Pick a direction and see it though.


  7. "Cap1 - Quant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Quantitative Analyst in New York, NY
    Current Employee - Quantitative Analyst in New York, NY

    I have been working at Capital One full-time (More than a year)

    Pros

    Great culture, good work life balance

    Cons

    Odd promotion criteria, not performance based

  8. "Apply for part time teller position"

    StarStarStarStarStar
    Current Employee - Part-Time Teller (Hopefully! Still Waiting!) in New Orleans, LA
    Current Employee - Part-Time Teller (Hopefully! Still Waiting!) in New Orleans, LA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Capital One part-time (More than a year)

    Pros

    Discount on my tuition offered through my University. Capital One has tuition reimbursement benefits. I can start at an entry level position and work my way up as I further my education. Several branches nationwide allow me to relocate when I decide to. Benefits for part-time positions as well as full-time. Capital One was voted one of the best places to work.

    Cons

    Hourly pay is not that great starting out, but the other benefits outweigh the cons. A part-time position will be great while I finish school.

    Advice to Management

    I've been going crazy waiting for an interview. It's been nearly four weeks since I applied for the first position. It would just be nice if I can actually speak to a real person at some point through the hiring process, rather just getting automated emails. But I do understand when there are a lot of people applying, it is difficult to make time to reach out on a more personal level.


  9. "Great company to work for !"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital One full-time

    Pros

    Good work life balance, opportunities for advancement

    Cons

    Can't think of any cons at this time


  10. "Relationship Banker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time (More than a year)

    Pros

    Capital One Products i have to say it, it s pretty good to regular customer.

    Cons

    A little bit too pusher when it comes to sales.

    Advice to Management

    Focus on human banking instead of sales. and add more value to the staff.


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