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Capital One Reviews

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  1. "NA"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Lean Six Sigma/Strategy Development Manager in Plano, TX
    Current Employee - Lean Six Sigma/Strategy Development Manager in Plano, TX
    Recommends
    Approves of CEO

    Pros

    Great work life balance, enjoy the team environment, dedicated to success of employees and has a strong vision of its future

    Cons

    Weak leadership, political to some extent, non process centric

    Advice to Management

    Needs more direction and stability in the company


  2. Helpful (1)

    "good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Richmond, VA
    Former Employee - Anonymous Employee in Richmond, VA
    Recommends
    No opinion of CEO

    Pros

    It has good culture and people seems to be very motivated and intelligent.

    Cons

    Pay is just okay and you need to be in the circle to be promoted.

    Advice to Management

    Respect employees and reward them well.

  3. Helpful (1)

    "Pays well, evaluation process is too random."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Operations Analyst in Richmond, VA
    Former Employee - Operations Analyst in Richmond, VA
    Doesn't Recommend
    Approves of CEO

    Pros

    Flexible at taking time off when needed (unless you're working for sales department).
    Pays decent
    Nice campus in Richmond location

    Cons

    Evaluation process is very random. Depends way too much on luck. Senior management lacks ability to recognize talent and support in making unpopular but right decisions.

    Advice to Management

    Senior management needs to support unpopular views on occasion in order to do the right thing.
    Allocate more time to get to know junior associates.


  4. "capital one teller"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in Shreveport, LA
    Current Employee - Teller in Shreveport, LA
    Recommends

    Pros

    the benefits such as health insurance and dental insurance are great. They were very willing to work with my schedule being a single mother of two kids.

    Cons

    There is a lot of selling. capital one bank is no longer a paying and receiving establishment. You have to be a good salesperson

    Advice to Management

    leadership is ok at capital one bank. You have to attend many workshops to help you sell products which is very annoying


  5. "Auto Finance"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Representative in Tampa, FL
    Current Employee - Collections Representative in Tampa, FL
    Recommends
    Approves of CEO

    Pros

    Good Benefit
    Good work and life Balance

    Cons

    No chance for promotion
    Lack of communication between managers and workers

    Advice to Management

    Don't Micro manage and dont choose favorites


  6. "Capital ONe"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker in Edison, NJ
    Current Employee - Relationship Banker in Edison, NJ
    Approves of CEO

    Pros

    Great Manager, Assistant Manager
    Great Team Work

    Cons

    Too much work, too little pay
    Too many changes to policys and procedures

    Advice to Management

    NA


  7. "Good place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in West McLean, VA
    Current Employee - Senior Manager in West McLean, VA
    Recommends

    Pros

    Flexible hour. Focus on personal development

    Cons

    Some line of business is not growing yet

    Advice to Management

    If you want to have work life balance then great place for you

  8. Helpful (1)

    "COF review"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in Richmond, VA
    Current Employee - Marketing Manager in Richmond, VA
    Recommends
    Approves of CEO

    Pros

    Very flexible place to work. It is dynamic and it keeps you engaged. People there are very sharp and while there always are some 'challenging' coworkers anywhere - all in all very nice co-workers.

    Cons

    Process and procedures sometimes exceed rational execution of work and can make relatively simple tasks more complicated than necessary. But overall these processes provide more good than bad.

    Advice to Management

    Clarity in objective message could be better; continued reorganization is good as competitive environment changes but sometimes there is too much reogranizing.


  9. Helpful (1)

    "Not as perfect as described in job interview"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Teller in McAllen, TX
    Current Employee - Teller in McAllen, TX
    No opinion of CEO

    Pros

    *pay is good, better than other banks
    *PTO is also good
    *Incentives are good
    *Most of the co-workers are good people
    *Capital-one in this area are not as busy as others

    Cons

    *The GAIN is ridiculous, management is never satisfied
    *They make you investigate customers in order to make referrals to the bankers (They call it discover hidden needs) have to ask customers where they work, and what plans they have
    (Hate that)
    *When the bank gets mystery shoppers and you fail to get a 100% they make sure you feel everyone hates you
    *Everyone feels they have the right to tell you what to do
    *one day they tell you, you are a great employee, and the next you are the worst
    *If one day you have referrals, you're the best, but when
     you don' t have any they throw it in you're face, and make you feel unproductive
    *Co-workers are great, when you do what they want you to do, when you dont they talk about you until they get tired, and start being great again
    *Most of them say that they are professionals, but its not what you see in them

    Advice to Management

    some management leaders are good at what they do, but others are so lost, makes me wonder what they saw in them............


  10. "Capital One Point of Sale"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Sales Consultant in Los Angeles, CA
    Former Employee - Senior Sales Consultant in Los Angeles, CA
    Recommends
    Approves of CEO

    Pros

    Great working environment. I worked from home and had great support from my Manager to run my own offense and develop business opportunities with great internal support when needed.

    Cons

    The division I worked for (Point of Sale) was closed due to the economic environment.

    Advice to Management

    Stick with your core business model of credit cards and banking.