Capital One Reviews | Glassdoor

Capital One Reviews

Updated Mar 27, 2020

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3.8
73%
Recommend to a Friend
91%
Approve of CEO
Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
4,144 Ratings
  1. "Typical corporate fluff on top of a depressing business"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Software Engineer in McLean, VA
    Disapproves of CEO

    I worked at Capital One full-time for more than a year

    Pros

    Generally pays well. My direct tech coworkers were great but the company doesn’t know how product, tech, design, etc should work together.

    Cons

    Culture and budget varied a lot across the company. Lots of politics. Not “changing banking for good” like the corporate propaganda suggests.

    Capital One2020-03-28
  2. "Analyst"

    StarStarStarStarStar
    • Career Opportunities
    Current Employee - Analyst 

    I have been working at Capital One full-time

    Pros

    Good work life in daily routine

    Cons

    boring work as same happens for company

    Capital One2020-03-27
  3. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Manager in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 3 years

    Pros

    Great culture, smart people, growth potential

    Cons

    Federal regulations make innovation hard

    Capital One2020-03-27
  4. "Great Company Benefits"

    StarStarStarStarStar
    Current Employee - Anonymous Employee 

    I have been working at Capital One full-time

    Pros

    Great benefits and generous PTO

    Cons

    Upper management needs to pay attention to associates and feedback

    Capital One2020-03-25
  5. "Great job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Teller 
    Recommends

    I worked at Capital One part-time for more than a year

    Pros

    Great work environment to work. Coworkers were like family

    Cons

    Hours vary week by week

    Capital One2020-03-24
  6. "Good Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Analyst in Richmond, VA
    Recommends
    Positive Outlook

    I worked at Capital One full-time for less than a year

    Pros

    great facilities and fancy building, focus on technology

    Cons

    can not think about one

    Capital One2020-03-24
  7. "Personal Banker & Teller"

    StarStarStarStarStar
    Current Employee - Branch Ambassador in Reston, VA

    I have been working at Capital One full-time

    Pros

    Great company to for. The benefits are great!

    Cons

    The new role of branch ambassador. Banker and Teller are mixed into one role now. NO mortgage and personal investment department

    Capital One2020-03-22
  8. "Pathetic home grown leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Master Data Engineer in Richmond, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 3 years

    Pros

    Great Benefits, Learning opportunities, Highly technical work

    Cons

    Lots of politics, Inefficient home grown maagers

    Continue reading
    Capital One2020-03-21
  9. Helpful (1)

    "Steep learning curve at first but quickly flattens after"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Toronto, ON
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Capital One full-time for more than 3 years

    Pros

    - Great work life balance, unless you're in the team that manages credit card approvals - Heavy emphasis on analytics and SQL, skills that are very valuable and highly transferable - In general you'll work with good people at the individual contributor level who're well intentioned - Competitive pay for the amount of work you do - Good RRSP program and pretty standard stock plan - A strengthening "tech" brand due to the strong exit placements of alumni

    Cons

    - You'll be working in the credit card industry, which isn't for everyone,. Capital One also isn't very forthcoming about this during recruiting. - Analysis paralysis, the flip side of the heavy emphasis on analytics is that there is a general sense of false precision, and you'll be asked to do the same analysis a hundred different ways for very little incremental insight. - Because the work is concentrated on a single industry, the learning curve will be steep at first, and you'll quickly become knowledgable in credit cards, but it'll flatten out thereafter unless you want to build extremely niche knowledge in one particular aspect of credit card (e.g. over-limit fees). - Management is a mixed bag, while there are a few truly inspirational leaders, there are also managers who are very "cliquey" and will only promote associates who're close to them, there are also a lot of first-time managers who were promoted to people management position based on their individual contribution and they're not well equipped to lead teams.

    Continue reading
    Capital One2020-03-21
  10. "Great Company to work for!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Program Manager in Richmond, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time for more than 5 years

    Pros

    Culture is fantastic, open, so amazing

    Cons

    None - maybe except for re-organizations

    Capital One2020-03-20
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