Capital One Reviews | Glassdoor

Capital One Reviews

Updated January 17, 2018
5,198 reviews

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5,198 Employee Reviews

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  1. "Great Comp, Benefits and Flexible Schedule"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in Wilmington, DE
    Current Employee - Senior Associate in Wilmington, DE
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 5 years)

    Pros

    Flexible work environment, great benefits, competitive salary, smartest people in the industry

    Cons

    Difficult to get into the company, leadership is rather dry and traditional, company takes a political stand too often

    Advice to Management

    Continue to offer competitive compensation, drive towards a digital approach, but lay off the political messaging


  2. "Amazing culture and ethics. Loved my time there with great team members, peers, and leaders"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Director in Plano, TX
    Current Employee - Regional Sales Director in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 5 years)

    Pros

    Benefits and 401k are top notch

    Cons

    Financial Services can be volatile

  3. Helpful (1)

    "Loss Mitigation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    Great moral and fun work environment. Like a large family. Excellent PTO and benefits. If you work hard you can really propel your career here. Would definitively recommend as a great place to work.

    Cons

    If you don't like change you will have to learn to adjust.

    Advice to Management

    Develop associates and you'll develop commitment.


  4. "Great company to grow you career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time

    Pros

    It is extremely difficult to get into Capital One but when you do there are few barriers to entry across different job families. If you are smart, can problem solve and deliver results you can be successful across multiple job families. They are not afraid to give you big opportunities and projects just be prepared that you need to then step up and deliver. While not a ton of formal training you will be exposed to a variety of tools and techniques in everyday work that will be beneficial to you both at Capital One and at any company you work for in the future.

    Cons

    Org changes and leadership changes are frequent and while lower levels are insulated from the changes the higher you are the more disruptive the changes. The company is full of talented individuals who inherently think they have a better way which leads to big changes from leader to leader most of the time. Perception of promotions is that they are slow unless you are on the big project with the highly influential leader and then things tend to move much quicker. I do think the company does a good job of identifying top talent for promotions but that leaves those not in the top 5-10% frustrated with the process. Leverage your top talents and find a senior advocate and you will do great.


  5. "Process Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Manager in Plano, TX
    Current Employee - Process Manager in Plano, TX
    Recommends
    Approves of CEO

    I have been working at Capital One full-time (More than 8 years)

    Pros

    Best company i've ever worked for. Great people, Great Management, Great work space

    Cons

    Capital One has decided to get out of the Home Loan business.


  6. "Capital One"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MIS Analyst in Plano, TX
    Current Employee - MIS Analyst in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 5 years)

    Pros

    Great company and great benefits

    Cons

    Pay not competitive with market


  7. Helpful (1)

    "Home Equity Underwriter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Equity Underwriter in Plano, TX
    Current Employee - Home Equity Underwriter in Plano, TX
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capital One full-time (More than 3 years)

    Pros

    Prefect Work life balance. Great benefits and PTO, company matches 401k contribution up to 6%. Very flexible management. No micromanaging.

    Cons

    The systems are outdated. When implementing a system fix, another part of the system will break, a lot of workarounds for workarounds.

  8. "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Signature Card Clerk in Houston, TX
    Former Employee - Signature Card Clerk in Houston, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time (More than 10 years)

    Pros

    Meeting new people within the company that are willing to teach you new things to allow you to grow wihin the company

    Cons

    Not being able to travel with kids

    Advice to Management

    Continue to treat your employess well as you always have.


  9. "Director, IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Director in Richmond, VA
    Current Employee - IT Director in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 10 years)

    Pros

    Fast pace, innovation, tech leader in the financial sector.

    Cons

    changing organizational culture creating uncertainty in workforce


  10. "Market Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Manager in New Orleans, LA
    Current Employee - Marketing Manager in New Orleans, LA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 10 years)

    Pros

    Benefits are amazing. They encourage giving back to your community, work life balance is important and giving the best customer service is priority.

    Cons

    Stress and security with so many changes taking place in the organization. Slim model creates a tough morale in the branch.

    Advice to Management

    Communication is the key to building a successful team.


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