Capital One Reviews | Glassdoor

Capital One Reviews

Updated August 18, 2017
4,622 reviews

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4,622 Employee Reviews

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Pros
Cons
  • Can hit your Work life balance but i think it depends on your team (in 166 reviews)

  • Performance Management process is a little rigid (in 165 reviews)

More Pros and Cons

  1. ""Sales/Operations""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than a year)

    Pros

    1. Great benefits
    2. Employee stock purchase programs
    3. 3 weeks PTO
    4. Diverse environment
    5. Constant morale boosters
    6. Various Capital One locations in the US

    Cons

    1. Favoritism
    2. I've had a manager only inform one employee about overtime availability. Others were not informed.
    3. My manager cheated the team out of their bonus potential. The manager ranked many of us as strong because he said that's the new "Very Strong". He also does not know how to use the systems we do. So how is he able to judge my work, when he can't complete the tasks himself.
    4. Difficult transferring within the company. I have about 8 apps that have been declined.

    Advice to Management

    My advice is to treat everyone equally. Secondly, how can you determine someone's bonus when you aren't able to fulfill their task? Finally, communicate to ALL your employees.


  2. "Capital One is pretty cool"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Capital One full-time (Less than a year)

    Pros

    If you want to work anywhere in finance I would say Cap One or USAA are top two. Strong culture, forward leaning, and overall cool.

    Cons

    Lack of change management and leadership training.

    Advice to Management

    Take more time to make calculated change decisions.

  3. "OK"

    StarStarStarStarStar
    Former Employee - Business Analyst
    Former Employee - Business Analyst

    I worked at Capital One (More than a year)

    Pros

    Smart people that have all gone on and done interesting things. great place for training.

    Cons

    Bureaucratic and full of favoritism, which is somewhat expected in a big company. Underuse the smart people hired from outside the country.


  4. "Would Recommend"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Auditor in Richmond, VA
    Current Employee - Senior Auditor in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One (More than 3 years)

    Pros

    Capital One as a company is a fast growing and great place to be. Driven by a strong branded card portfolio, other businesses are well funded and supported for future growth. Culture at the macro level is one I cherish, understandably this will change in good and bad ways depending on the department. High performance is well rewarded.

    Cons

    Management priorities change early and often, which in turn change what matters for performance management.


  5. "Former Senior Director"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Strong leadership and industry poisition

    Cons

    Work can become somewhat monotonous

    Advice to Management

    Keep it up - well done


  6. "Great Company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    Diversity
    Utilize latest Tech
    Benefits Package

    Cons

    Forced Ranking for Performance Calibration.


  7. Helpful (1)

    "Good place"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time

    Pros

    Smart people, good management and benefits, one of the better true large company private sector opportunities in the Washington area.

    Cons

    Could be a rather political environment with lots of smart, ambitious people seeking significant roles when those roles were not nearly as plentiful as the people qualified to fill them.

    Advice to Management

    Try to hire horses for courses - match candidates to roles rather than hiring an excess of highly talented people hoping to eventually find a rewarding slot for them.

  8. Helpful (1)

    "Service credit coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Credit Coordinator in Rolling Meadows, IL
    Current Employee - Service Credit Coordinator in Rolling Meadows, IL
    Recommends
    Approves of CEO

    I have been working at Capital One full-time (More than 8 years)

    Pros

    Good benefits excllent learning experience

    Cons

    they are downsizing causing job loss in illinois

    Advice to Management

    sustain more merchants


  9. "Principal Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    It has very nice benefits

    Cons

    Too much politics for promotions

    Advice to Management

    NA


  10. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Management Analyst in Richmond, VA
    Current Employee - Data Management Analyst in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 5 years)

    Pros

    Inclusive work environment, company strives to do the right thing

    Cons

    Performance Management process is a little rigid


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