Capital One Reviews | Glassdoor

Capital One Reviews

Updated July 28, 2017
4,553 reviews

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4,553 Employee Reviews

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  1. Helpful (2)

    "Great Company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in McLean, VA
    Current Employee - Senior Manager in McLean, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 3 years)

    Pros

    Great place to work, tons of focus on software engineering, great benefits, heavy focus on technology and inner sourcing, good work life balance.

    Cons

    Too many changes, change is constant, too much politics, subjective performance evaluations, career advancement is laterally preferred. Less to no recognition.


  2. "Financial Advisor III"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Capital One full-time (More than a year)

    Pros

    Great Employee Benefits, excellent retirement, 401K match level is the best

    Cons

    The company claims to do what's in the best interest of customers and moving towards more of a planning environment. In reality it's very high pressured sales environment and very transactional. Only the final number matters, not the customer. For this, they always threaten to fire employees. No job security.

    There is no effort to promote women in the Financial Advisement position, it's a boy's club. So to women looking to work as a financial adviser at Capital One, be prepared for unequal opportunity.
    Compensation Sucks - In the 2 years I spent with the company, Compensation structure changed 3 times, to structures that tightened the ability to earn a higher income.

    co-workers are very friendly, very a great team environment, but not when it matters so beware - everyone protect themselves - no one stands up for the other when they should.

    Advice to Management

    Management need to learn how to manage.

    Upper Management need to recognize the fact that employees are smart enough to understand BS.

  3. Helpful (6)

    "Moving in the right direction"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Chicago, IL
    Current Employee - Software Engineer in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than a year)

    Pros

    Great people
    Excellent work/life balance
    Pretty good benefits

    Not what you'd expect from a tradition bank/credit card company. There's a strong push towards cutting edge technology and the culture is changing in a positive way.

    Cons

    The review process is pretty subjective with promotions usually being given to people who are liked the most and not enough value is placed on the actual work done. It feels a little like a popularity contest.

    Advice to Management

    Value the work and output of workers more in the review process.


  4. "Overall not bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Associate in McLean, VA
    Current Employee - Principal Associate in McLean, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time (Less than a year)

    Pros

    Flexible work and good life balance
    All brand new technologies
    More to learn from their university, in other words free trainings
    Good bonus
    Good benefits

    Cons

    Less diversity
    Aggressive work schedules
    Bad commute if travelling from North
    Hard to get promoted because of more employees with same designation


  5. "Great Benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Process Manager in Richmond, VA
    Current Employee - Principal Process Manager in Richmond, VA
    Recommends
    Approves of CEO

    I have been working at Capital One full-time (More than 5 years)

    Pros

    Benefits- Health, Maternity, adoption,

    Cons

    Hard glass ceiling in IT- women don't get promoted as quickly as the men. Women are told to be meeker, friendlier, always say Yes to leadership no matter what.

    Advice to Management

    Change the culture- emulate managers at year end on their people management skills and their ability to have a diverse team.


  6. "Great Company with great Culture & People"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    - Excellent Culture
    - Employee Friendly
    - Challenging and Rewarding work
    - Solid Leadership

    Cons

    - Below average digital and tech Infrastructure
    - Internal process and controls still evolving


  7. "Business Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Finance Rotation Program
    Current Employee - Finance Rotation Program
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (Less than a year)

    Pros

    This is a great company to work for out of college.

    Cons

    There are no cons for this company

    Advice to Management

    Capital One's management team is great.

  8. Helpful (1)

    "Warm & Fuzzy finance but not for the ambitious"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst Manager in McLean, VA
    Current Employee - Business Analyst Manager in McLean, VA
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Capital One full-time (More than 5 years)

    Pros

    Very flexible and deliverable focused work. Makes it VERY easy to balance work and life.

    Cons

    Constant reorganizations make it easy to get lost in the annual performance review. i've been top of my group in performance for 5 years, with increasing scope every 9 months, but no promotion because the constant reorgs leave me with managers that don't know me well enough to advocate for my advancement. Leaves me constantly doubting the Leadership of my managers, and unable to trust them.

    Advice to Management

    The performance management system needs a complete overhaul. You need to be able to promote your performers or they'll perform somewhere else.


  9. "It takes a lot perseverance to advance your career path from this level. It's all about net working!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Coordinator in Glen Allen, VA
    Current Employee - Risk Coordinator in Glen Allen, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capital One full-time (More than 10 years)

    Pros

    Most managers are flexible with PTO; however there are few prefer micromanagement! I was fortunate to have a manger who approves almost all my time off and vacation.

    Cons

    You pretty much own your own career development! Challenging the management is the last thing you want to do because it impacts your annual review!

    Advice to Management

    Give opportunities to those employees who are willing to work towards their career path and support them to achieve their goals. They will forever appreciate you for their life changing!


  10. "Great place to work!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Scrum Master in McLean, VA
    Current Employee - Scrum Master in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 3 years)

    Pros

    Smart people, awesome projects, tons of personal development opportunity, autonomy, collaboration, great benefits, endless food, snacks, and swag.

    Cons

    Plenty of reorgs and red tape


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