Capital One Reviews | Glassdoor

Capital One Reviews

Updated May 23, 2017
4,370 reviews

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4,370 Employee Reviews

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  1. Helpful (1)

    "Food's good. Some decisions are less so."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Data Analyst in Plano, TX
    Current Employee - Senior Data Analyst in Plano, TX
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One (Less than a year)

    Pros

    * Good food
    * Interesting technology
    * Fun culture
    * Talented people

    Cons

    * Chaotic. Reorgs are frequent.
    * Some questionable management.
    * Some problems, likely caused by how things are chaotic.

    Advice to Management

    Focus on process and structure. Try to make sure people filling a role have the judgment needed. Show good judgment when pushing initiatives.


  2. "sr risk manager pre repo"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Risk Management in Tulsa, OK
    Former Employee - Senior Risk Management in Tulsa, OK
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Capital One full-time (More than 3 years)

    Pros

    good benefits raise every year

    Cons

    managers dont help if you need and once on floor it is all on you

    Advice to Management

    jump in to help rep when need


  3. Helpful (1)

    "Principal Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in McLean, VA
    Former Employee - Anonymous Employee in McLean, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time (More than a year)

    Pros

    good work environment, decent benefit, cafe is great

    Cons

    crazy hours, and relatively high turn over

    Advice to Management

    NA


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  5. Helpful (1)

    "Manager Software Engineering"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Software Engineering in Plano, TX
    Current Employee - Manager Software Engineering in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 3 years)

    Pros

    Variety of Technologies & learning opportunities
    Open Source Software
    Competitive Salary
    Competitive Colleagues

    Cons

    Promotion based on favoritism.
    Process to change job within Organisation is not well and is at mercy with current manager.

    Advice to Management

    They need to promote the right person.


  6. "Collection"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Repo Collection in Plano, TX
    Former Employee - Repo Collection in Plano, TX
    Recommends
    Positive Outlook

    I worked at Capital One full-time (More than 5 years)

    Pros

    They do not micro manage. Its a good company.

    Cons

    You have to meet your quota

    Advice to Management

    Excellent management


  7. Helpful (1)

    "Risk Coordinator"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Risk Coordinator in Tulsa, OK
    Current Employee - Risk Coordinator in Tulsa, OK
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (Less than a year)

    Pros

    Safe work environment, set schedule, salary competitive.

    Cons

    Liberal and socialist political views promoted while conservative political views are given negative attention. Workload constantly increasing.

    Advice to Management

    Keep politics out of workplace since company is unable to be fair to all viewpoints. CEO is great but local culture needs improvement.


  8. Helpful (1)

    "Drive to digital"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Edison, NJ
    Current Employee - Senior Manager in Edison, NJ
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 8 years)

    Pros

    Strong work life balance with a focus on giving back to the communities we live in.

    Cons

    Drive to digital is having an impact on the overall corporate culture and eliminating several mid corporate jobs along the way.

    Advice to Management

    Be clear and set the right expectations with new employees about the direction of the bank and the desire to digitize the majority of the work that is being done today by people.


  9. "Fraud Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Advocacy Coordinator in Tampa, FL
    Former Employee - Senior Advocacy Coordinator in Tampa, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Capital One (More than a year)

    Pros

    Great company, fun employees, tries to keep employees happy with food

    Cons

    Do not think about employees home lives as much as they should


  10. "Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Blue Point, NY
    Former Employee - Anonymous Employee in Blue Point, NY
    Recommends
    Approves of CEO

    I worked at Capital One part-time (More than 3 years)

    Pros

    Good benefits and great customers

    Cons

    Low pay, little room for advancement, minimal raises


  11. Helpful (1)

    "Big can be bad if you are in one of the non-people centers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Seattle, WA
    Former Employee - Anonymous Employee in Seattle, WA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time (More than 3 years)

    Pros

    Benefits
    Learning
    Work life balance

    Cons

    Too much Enterprise level controls
    Lack of autonomy
    Performance management process is miserable and all about influence and managing up
    Very little career growth if you are not in their people centers

    Advice to Management

    Vision is great, but top down approach doesn't work when you are so big, make sure you allow units to innovate without constraining them with centralized command and control. You rely too much on influence and managing up to understand ground realities. Find a better way to allow bottoms up innovation too.


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