Capital One Reviews in Richmond, VA | Glassdoor

Capital One Richmond Reviews

Updated March 28, 2017
778 reviews

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Richmond, VA Area

3.9
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Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
437 Ratings

778 Employee Reviews

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Pros
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More Pros and Cons

  1. "Truly a great company inside and out"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Process Manager in Richmond, VA
    Former Employee - Process Manager in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One full-time (More than 5 years)

    Pros

    Great company culture
    Really care about their employees and customers
    Great benefits
    A lot of room for advancement, several career paths
    Tuition Reimbursment

    Cons

    Don't pick the right people managers all the time. Go off of performance instead of ability to actually manage others.


  2. "You either love it or hate it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Technology Manager in Richmond, VA
    Current Employee - Technology Manager in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 5 years)

    Pros

    Capital One for the most part is great place to work. The West Creek Campus is beautiful and the majority of people are really kind and helpful.

    Cons

    Performance Review time can turn the nicest people into the most competitive and sometimes cruel.


  3. "Strong culture with good perks."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Process Manager in Richmond, VA
    Current Employee - Senior Process Manager in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 5 years)

    Pros

    Many resources at your disposal to continually grow as an employee and individual (training, tuition reimbursement, health/wellness, etc.) Unified direction for most business areas; this vision enables quick alignment of priorities.

    Cons

    Size of company generates many checks and balances, so change is sometimes annoyingly slow. Hard to fail fast, unless you're part of an agile team that oversees specific products or projects.


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  5. "Mixed opinions after 15+ years here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 10 years)

    Pros

    Lots of opportunities (outside of Richmond Va.), great investment in training, hands on technology

    Cons

    As a female who has advanced in the company, I find the support limited the further upbi go. Yes, Capital zone has brought in female talent in the VP + lately but very few promotions from within. Not excited about a future with lots of support here past Senior manager as a female

    Advice to Management

    There is a lot of talent inside the company. Open up your eyes


  6. "Experince Review."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate - QA Analyst in Richmond, VA
    Former Employee - Associate - QA Analyst in Richmond, VA
    Recommends
    Positive Outlook

    I worked at Capital One full-time (More than a year)

    Pros

    Benefits and compensation packages are good.

    Cons

    Inflexible leadership in some divisions sometime lead to demotivation. Some leadership lack vision.


  7. "Great management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Personal Account Manager in Richmond, VA
    Former Employee - Personal Account Manager in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Capital One (Less than a year)

    Pros

    Management was great in helping me progress

    Cons

    None outside of a normal work environment

    Advice to Management

    Set an extremely high standard


  8. "Mostly Good"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Engineer in Richmond, VA
    Current Employee - Data Engineer in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 3 years)

    Pros

    Normally a good work/life balance
    Friendly coworkers
    Very good compensation for the location

    Cons

    Performance Management is not always great. Often rewards blowhards over actual performers

    Advice to Management

    Be more perceptive to your individual contributors. The blowhards usually aren't the ones who are making a difference.


  9. "UX/UI Designer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - User Experience/UI Designer in Richmond, VA
    Current Employee - User Experience/UI Designer in Richmond, VA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Capital One full-time (More than a year)

    Pros

    Amazing culture. Intelligent people. Impactful work.

    Cons

    Slow projects. Highly regulated industry. Extremely high management - worker ratio.

    Advice to Management

    Less management, more work. Less talk, more action.


  10. "Decent place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 10 years)

    Pros

    Good pay and benefits, involved with the community

    Cons

    Has become more political in recent years and lost the corporate culture from the early days


  11. Helpful (1)

    "Change, Change and then Change Again"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Analyst in Richmond, VA
    Former Employee - IT Analyst in Richmond, VA
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Capital One full-time (More than 5 years)

    Pros

    Great benefits, facilities and some good peers

    Cons

    No work / life balance. Too much change and no updated processes to follow

    Advice to Management

    Don't keep chasing the latest and greatest gizmo's and focus on banking



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