Capital One Reviews in Washington, DC | Glassdoor

Capital One Washington DC Reviews

Updated May 9, 2017
496 reviews

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Washington, DC Area

3.8
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Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
299 Ratings

496 Employee Reviews

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  1. "Great work culture. People are great and helpful. However, not easy to get work done."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Manager in Washington, DC
    Current Employee - Business Manager in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (Less than a year)

    Pros

    Work culture is great! People are extremely helpful! People move across teams a lot and it is encouraged, hence you wont really get bored because you can find another team as soon as you start getting bored.

    Cons

    Its not that easy to get work done and sometimes people just want to take it easy, which can be a problem if you want to drive things fast. Pay is lesser than market.

    Advice to Management

    Management should think about making Capital One teams leaner. There are way too many people doing the same thing that slows down pace of work. Management should also look at increasing pay for keeping employees motivated.


  2. Helpful (3)

    "Great company with a few cons"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Associate in McLean, VA
    Current Employee - Principal Associate in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (More than 3 years)

    Pros

    Very flexible work life balance and great amenities at most locations. Very smart and creative people across the company as well. The best work life balance I've had between having the ability to work from home when needed is the best plus.

    Cons

    Highly competitive performance management structure over the years has created associates, that if they've been with company for a long time, can be bad teammates to have. If you're viewed as a "threat" to their success (sometimes just you being there makes you a threat in their perspective), they can be standoffish, undermine you behind your back or not include you.
    More diversity is needed on a lot of teams. Though not a problem just at Capital One, or intentional, the company's desire to become a tech company is unfortunately resulting in A LOT of only young and only white teams. This is especially true with African Americans and Hispanics.

    Advice to Management

    Keep it up on the work life balance side. That's an awesome part of the culture that should be more accepted enterprise wide than just in pockets.
    Keep thinking about performance management's impact on collaboration and team dynamics that gets in the way of great people getting great things done.
    Really pay attention to diversity and inclusion and ALL of the groups that have troubles with representation instead of just focusing on what's available (Women and LGBTQ are great examples here) to effectively share their perspectives across the company. If it needs to start at recruiting, then tackle that first. An awkward example would be not having executives from a race/gender available to lead a network of those associates at the company. We need those diverse perspectives to reflect a diverse customer base.


  3. Helpful (1)

    "Principal Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in McLean, VA
    Former Employee - Anonymous Employee in McLean, VA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Capital One full-time (More than a year)

    Pros

    good work environment, decent benefit, cafe is great

    Cons

    crazy hours, and relatively high turn over

    Advice to Management

    NA


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  5. Helpful (1)

    "Bank Teller"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bank Teller in Washington, DC
    Current Employee - Bank Teller in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One part-time (More than a year)

    Pros

    Benefits, help you to grow within the company

    Cons

    Too focused on banking metrics, lack of consistency, not as technologically advanced as other banks

    Advice to Management

    Stop being so concerned with the next banking trend like "moments that matter." Live those moments every day instead of wasting time writing emails about them.


  6. Helpful (3)

    "Joined recently"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in McLean, VA
    Current Employee - Anonymous Employee in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (Less than a year)

    Pros

    I just joined Capital One few months ago. It seems a pretty good place to work. The biggest pro is that you get to work with really good people. Everyone on my team is pretty good.
    Management has a coaching mentality rather than a dictatorship mentality. They let you try new things and learn from your mistakes. They don't dictate what or what not to do.
    The benefits are great. The offices in the headquarters are great. The cafetaria at the the headquarters is awesome. You get free food lot of the time.
    You have lot of options for career growth and movement in the company. Also, if you are an individual contributor, you aren't forced into a management role to grow. Since, Capital One is a big player in Open SOurce, you have opportunities to become involved with the open source community.There arte plenty of opportunities for techies.
    Thereotically, you can stay a individual contributor and reach executive level. However, I haven't personally seen a individual contributor executive, and the only people I know who are individual contributor at Senior Manager level and above are people who were hired from outside. You really need to bring in deep expertise on something to become a "Lead software engineer", which is what they call a software engineer at the Senior Manager level. If you have been contributing to an open source library, then you can get hired as a lead software engineer.

    Cons

    It seems like people have drunk a little too much of the company Kool-Aid. This is not necessarily bad. You find this happening in all good companies. There are some people who completely believe Capital One to be the savior of humankind.

    There is somewhat of a build don't buy mentality at Capital One. People get ahead in their careers by building something cool. So, they build instead of buy, so they can claim to have built it. Techies might wonder why a certain team is reinventing the wheel, but no one really says anything because they are either doing something similar themselves, or would rather be doing something similar themselves.


  7. "Great place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Associate in McLean, VA
    Current Employee - Senior Associate in McLean, VA

    I have been working at Capital One full-time (More than a year)

    Pros

    everything here is great today

    Cons

    nothing here is a con


  8. Helpful (2)

    "Sr Business Analyst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Analyst in Washington, DC
    Current Employee - Senior Business Analyst in Washington, DC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time

    Pros

    Great people, interesting and challenging work

    Cons

    Hours can get long depending on team/project


  9. "Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Coordinator in McLean, VA
    Former Employee - Coordinator in McLean, VA

    I worked at Capital One full-time (More than 5 years)

    Pros

    You obtain great banking experience

    Cons

    the are a lot of changes


  10. Helpful (1)

    "Great Company Culture and Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in McLean, VA
    Current Employee - Business Analyst in McLean, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital One full-time (Less than a year)

    Pros

    Capital One takes very good care of their employees. The incredible benefits (stock purchase plan gives you extra 15% free, 7.5% extra towards 401k if you put in 6%, focus on professional development, generous travel expensing, incredible amenities, etc.) alone make Capital One a great company to work for. Plus the business analyst role pays like a Big 3 analyst role, but hours are closer to 45 a week. The people are super nice but also brilliant, and a lot of special attention is put into the business analyst program. You also learn a lot through tons of hands on experience-- not a ton of just sitting around on the job.

    Cons

    The company is constantly changing/developing, which can lead to a lot of reorganization and switching roles unexpectedly

    Advice to Management

    Keep up the good work


  11. "Director, Information Security & Risk Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in McLean, VA
    Current Employee - Anonymous Employee in McLean, VA
    Recommends
    Approves of CEO

    I have been working at Capital One full-time (More than a year)

    Pros

    Amazing company and great benefits

    Cons

    Uncertain leadership and lot of unplanned changes


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