Capital One Reviews in White Plains, NY | Glassdoor

Capital One White Plains Reviews

1 review

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White Plains, NY

4.0
Star Star Star Star Star
Recommend to a friend
Approve of CEO
Capital One Founder, Chairman & CEO Richard D. Fairbank
Richard D. Fairbank
0 Ratings

1 Employee Reviews

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  1. "A decent place to work,some locations better than others."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in White Plains, NY
    Current Employee - Anonymous Employee in White Plains, NY
    No opinion of CEO

    Pros

    Plenty of room for advancement,mostly positive atmosphere. Their emphasis on customer service lately,has improved the customer experience and a happy customer is a happy employee.

    Cons

    Senior management is using a model that ,in my opinion is not going to be successful in the long term.The recent decision to lay off Branch Assistant Managers was shortsighted. Customers want someone to turn to when the Branch Manager is absent and a Relationship Banker will not do in alot of instances.

    Advice to Management

    Please listen to your employees 'in the trenches'. The branches are what makes Capital One Bank successful,in my opinion, and to discount them is shortsighted.



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