Capital Senior Living Reviews | Glassdoor

Capital Senior Living Reviews

Updated November 4, 2018
99 reviews

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2.7
StarStarStarStarStar
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Approve of CEO
Capital Senior Living Vice Chairman and CEO Lawrence A. Cohen
Lawrence A. Cohen
34 Ratings

99 Employee Reviews

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Pros
  • "Caring for the residents and getting to know them" (in 3 reviews)

  • "All the help and love the residents give is one of the best things you can ever experience because yet they feel bad they try and make you feel better" (in 3 reviews)

Cons
  • "Pay is low and there are no paid holidays" (in 7 reviews)

  • "The executive director is not bright" (in 4 reviews)

More Pros and Cons

  1. "Caregiver"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Capital Senior Living full-time

    Pros

    All the help and love the residents give is one of the best things you can ever experience because yet they feel bad they try and make you feel better.

    Cons

    Seeing all the death for sure was hard.

    Advice to Management

    You guys rock.


  2. "Activities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capital Senior Living full-time

    Pros

    Residents are lovely, benefits are great

    Cons

    often long hours were required for events

  3. Helpful (1)

    "Awful Corporation, Wonder Community"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Director in Dallas, TX
    Current Employee - Business Director in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Capital Senior Living full-time (More than 3 years)

    Pros

    The community itself is a strong one. The management and employees strive and prevails against budget and hours being cut. Residents are amazing.

    Cons

    No benefits, poor insuance coverage. Regional seems disconnected; more focused on minor details, and offers no real assistance when crisis arise. Corporate is awful; again no assistance, excess paperwork, no ability to release employees when needed, very rude when reaching out for help. Not sure what is going on up there, but pretty concerned about my job with recent activity buzz.

    Advice to Management

    Make and show appreciation to your communities. Stop cutting funds and hours. Give real incentives, ie education reimbursement, sick pay, real insurance...a real reason to want to work-and not for just a paycheck. Reevaluate your regionals.


  4. "An actual employee review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director of Nursing
    Current Employee - Director of Nursing
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Senior Living full-time (More than 5 years)

    Pros

    I work at a Capital Senior Living Facility in Indiana and as I read all of these reviews I could not believe that it was about the same company I work for. I work as a nurse and staffing is a issue, but it is a issue at every single facility in our area. The staff that I work with all try their best to do what they can to make sure the residents never go without the care they need. All the managers work whatever hours are required to see that the residents needs are met.
    All of our managers have been with our facility at least 2 or more years. I believe that all healthcare workers are underpaid and the health insurance could be better.
    However I believe that CSL had 4 different insurance plans that you can choose from depending on what you can afford. Plus I see that some people were complaining about getting a 2% annual raise. That was the same as the company I worked prior. The one before that didn't give me a raise for 2 years or the bonus it promised me either year so I left. Makes you appreciate the 2% when you get nothing.
    As for holiday pay. All hourly employees at the facility I work for gets holiday pay. If you are a CSL employee check your benefits hand book.

    Cons

    People that talk negatively about my residents, company,
    or staff.
    Losing Residents.
    Staff that do not understand that there is a shortage everywhere on staff and no facility is choosing to work the way they are.

    Advice to Management

    Plan programs out before implementing them. Have a backup plan in case the program does not work out. Hire more Corp nurses.


  5. "Excellent company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Capital Senior Living full-time

    Pros

    Great opportunity for growth, good benefits, and supportive upper management.

    Cons

    Each building is given the autonomy to work independently (pro), but wages and benefits vary from building to building.

    Advice to Management

    See above


  6. Helpful (1)

    "Stna"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Capital Senior Living part-time

    Pros

    Great residents, the pay is ok.

    Cons

    Management is rude, they don't know how to talk to people.

    Advice to Management

    Give respect, they need to start appreciating the aides.


  7. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in North Richland Hills, TX
    Current Employee - Anonymous Employee in North Richland Hills, TX
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Capital Senior Living full-time (More than 8 years)

    Pros

    Friendly cozy small homey environment.
    Residents are loved.

    Cons

    Low pay low pay low pay

  8. Helpful (1)

    "Quick turn over"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Resident Aide in Rocky River, OH
    Current Employee - Resident Aide in Rocky River, OH
    Doesn't Recommend
    Negative Outlook

    I have been working at Capital Senior Living part-time (Less than a year)

    Pros

    You get free food while you are working.

    Cons

    Management doesn’t care about anything really. Just their numbers. Doesn’t matter if you call off all the time, don’t even show up for your shift or walk out. Your job will still be there waiting for you.

    Advice to Management

    Start over from scratch


  9. Helpful (1)

    "Toxic work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Capital Senior Living full-time (More than a year)

    Pros

    Flexibility and the benefits were good.

    Cons

    Management doesn’t care about ANYTHING. The office is a social experiment. People yelling, slamming doors, and cursing each other out was a daily occurrence. Managers practice retaliation if you complain about the treatment. There is no work culture or diversity whatsoever. Employees are mistreated daily by management and HR was fully aware and chose to ignore the abuse of power. Everyone is in a clique and you have to be in the “in” crowd to be accepted. No room for advancement. There is a reason this company has an overall rating of 2.5. Believe the reviews.


  10. "Maintenance, Driver, Housekeeping"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Houston, TX
    Current Employee - Anonymous Employee in Houston, TX
    Doesn't Recommend
    Negative Outlook

    I have been working at Capital Senior Living full-time (More than 5 years)

    Pros

    Paid every two weeks.

    Cons

    Co. won't let you get your 80 hrs..no 401k..and the pay raise is only 2%... no where to advance..


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