Capital Senior Living Reviews | Glassdoor

Capital Senior Living Reviews

Updated April 16, 2017
30 reviews

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Capital Senior Living Vice Chairman and CEO Lawrence A. Cohen
Lawrence A. Cohen
12 Ratings

30 Employee Reviews

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Pros
  • The residents are all nice and it is fun getting to know them (in 3 reviews)

Cons
  • Egotistical regionals that offer no support and undermine the ED (in 4 reviews)

  • The former administrator was awful very abusive towards staff (in 3 reviews)

More Pros and Cons

  1. "Less Pay and no dishwasher for dinner"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Irving, TX
    Current Employee - Server in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I like the residents .I like the work environment. Nice and friendly atmosphere.

    Cons

    Its less pay.That has been a long term issue. They make us overwork.During dinner time the servers are so shorthanded that there is never a dishwasher and we have two servers in the dining room. It gets really stressful because its hard to attend the residents.Sometimes the residents come late after 6 which is why servers get behind.The servers end up getting in trouble for overtime.It's hard to clock out at 7 when they expect us to.Sometimes its not possible because it's a lot of work when it's clean up time. Too much harassment and pressure.

    Advice to Management

    They need to increase the salary.They need to hire a dishwasher and a third server for dinner so the servers can get out at 7.


  2. Helpful (2)

    "Terrible management don't take family there"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Aide Supervisor in Temperance, MI
    Former Employee - Aide Supervisor in Temperance, MI
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Capital Senior Living full-time (More than 5 years)

    Pros

    Great residents for the most part. I wish there was more I could put here but it was a horrible experience working for them.

    Cons

    Terrible pay, terrible management. Expect you to care for 30 or 40 residents with special care needs and dementia at once. Work short handed constantly they break state laws and cover them up when state comes out to inspect

    Advice to Management

    Horrible


  3. Helpful (2)

    "Maintenance director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Maintenance Director in Richmond Heights, Cuyahoga, OH
    Former Employee - Maintenance Director in Richmond Heights, Cuyahoga, OH
    Doesn't Recommend

    I worked at Capital Senior Living full-time (More than 5 years)

    Pros

    Helping residents , CO workers and families

    Cons

    Corporate doesn't care about how employees are treated at the community they work at. All they care about is filling the building at all cost.

    Advice to Management

    Check in with employees, these are the people in the trenches that make it all work.


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  5. Helpful (1)

    "Medication aide"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medication Aide in Lincoln, NE
    Former Employee - Medication Aide in Lincoln, NE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capital Senior Living full-time (More than a year)

    Pros

    The residents are worth going to work every day for. They make your day feel so great

    Cons

    The administration is the worst only cares about money . Not the residents well being or the staff. Also has favorites and let's certain staff get away with anything

    Advice to Management

    Stop being so selfish. Open your eyes and who really does their job. And not kissing upper management butt


  6. "Don't do it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Peoria, IL
    Former Employee - Anonymous Employee in Peoria, IL
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Capital Senior Living full-time (More than a year)

    Pros

    Ok pay. But don't expect the residents nor the staff to be treated well.

    Cons

    The executive director is not bright. Only cares about money and her friends in the office

    Advice to Management

    Fire your executive and pay attention to what the people are saying. Treat thy residents better


  7. Helpful (2)

    "Read the reviews"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Director in Dallas, TX
    Former Employee - Executive Director in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Capital Senior Living full-time (More than a year)

    Pros

    Residents are wonderful. The benefits and salary ok. Nice offices upgrades in the community.

    Cons

    Unrealistic budget to work with. Highly underpaid employees. Residents are asked to pay high increases every year in rent but not given budget to give quality in return. Egotistical regionals that offer no support and undermine the ED. Regionals have longevity because they are the corporate voice and pass blame on the ED verses the real reason for the sometimes lower occupancy. High turnover with ED . When industry/occupancy drops the regionals start write ups and micro manage very negative and the corporate offices in Dallas ignore it. Again no support. The ED survival depends on if you are a part of the favored "regional click". All up to regionals it does not matter how hard you work because the Dallas offices will never know that some regionals even take credit for what the ED's accomplish to their bosses.

    Advice to Management

    Take a good look at your turnover with executive directors in certain regions. You might start asking yourself why that is. The high turnover of executive directors is not because you are hiring wrong, it is bad business not just for the employees but also for the residents. You invest in executive directors just to turn around and force a resignation or do a termination because of "made up issues "by regionals or issues out of their control. Some of which could be easily be corrected if there was a change in the regionals versus the community level. Definitely not a customer service friendly environment when your Directors in the community in all departments are threatened of termination consistently by the Regionals.


  8. Helpful (4)

    "Executive management is extremely fake and are disconnected from employees."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Capital Senior Living full-time (More than 10 years)

    Pros

    CCL has many longtime and loyal employees who work very hard to maintain their jobs.

    Cons

    Executive management is very disconnected and only concerned with their compensation.

    Advice to Management

    Less greed and more respect for CSL employees and the elderly residents they are caring for.


  9. Helpful (4)

    "Only care about census and profits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Office Director in Chicago, IL
    Former Employee - Business Office Director in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Capital Senior Living full-time (More than a year)

    Pros

    The staff in the community love and care for the residents. Everyone is underpaid, but they work together to take care of the residents.

    Cons

    E.D.s are underpaid and have no idea how to manage buildings and they aren't leaders. No one cares about your personal life or a balance in life. A CNA's husband died and no one even went to the funeral. Corporate lies about making improvements. No tools to work with! They never give money to fix anything!

    Advice to Management

    Give staff tools to work with! They'd make more money for you if they could do their jobs.


  10. "nursing"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Corpus Christi, TX
    Former Employee - Anonymous Employee in Corpus Christi, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Capital Senior Living (Less than a year)

    Pros

    nice residents and their families

    Cons

    not good with the residents

    Advice to Management

    work with staff better


  11. Helpful (1)

    "Ald"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cottonwood, AZ
    Current Employee - Anonymous Employee in Cottonwood, AZ
    Doesn't Recommend
    Positive Outlook

    Pros

    Good staff and residents that are fun to work with

    Cons

    The company has a culture of negativity and unprofessional treatment of staff

    Advice to Management

    Treat people with respect


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