KEY NOT FOUND: coverImgAlt
Logo

Capitol Office Solutions

Part of Xerox
Engaged Employer

Capitol Office Solutions

Add a Review

Capitol Office Solutions Reviews

Updated Feb 15, 2022

Verify your email to use filters. Having problems? Resend email
Found 60 of over 61 reviews
3.8
75% Recommend to a Friend
Capitol Office Solutions President Reed Hagmann
91% Approve of CEO

Found 60 of over 61 reviews

3.8
75%
Recommend to a Friend
91%
Approve of CEO
Capitol Office Solutions President Reed Hagmann
Reed Hagmann
36 Ratings

Top Review Highlights by Sentiment

Pros
  • "The people are great and we have a lot of fun while getting the job done.(in 7 reviews)
  • "Great Incentives(in 3 reviews)
  • "The people and the culture are awesome and make it a great place to work everyday.(in 3 reviews)
  • "A good training program and reputable product.(in 3 reviews)
Cons
  • "Management is awful, they have a lot of closed door meetings.(in 4 reviews)
  • "Little growth area and low salaries for the area and amount of work they require from you/(in 3 reviews)
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee, more than 1 year

    Great Company

    Oct 5, 2020 - Account Executive in Columbia, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Lots of training, great young people to work with.

    Cons

    very competitive industry lots of rejection

    Be the first to find this review helpful
  2. 4.0
    Current Employee

    Fun environment

    Feb 15, 2022 - Account Executive in Columbia, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great team and managers really cares about the growth of their employees

    Cons

    salary, not much else was wrong

    Be the first to find this review helpful
  3. 4.0
    Current Employee

    Good Company

    Nov 27, 2021 - Management 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great people and support. A good training program and reputable product.

    Cons

    A lot of field time and heavy on the prospecting.

    Be the first to find this review helpful
  4. 4.0
    Former Employee, less than 1 year

    Good Company

    Feb 5, 2021 - Account Executive in Columbia, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Really great, extensive training program with amazing trainers. Relatively competitive salary offering and a good team atmosphere.

    Cons

    Cost of the product (Xerox Copiers) does not seem to be justified. Other copiers perform very similar functions for less money.

    Be the first to find this review helpful
  5. 1.0
    Former Employee, more than 1 year

    Be warned if your Female

    Dec 30, 2020 - Account Executive in Columbia, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    - Initial Training program from Xerox is great. - Driving Reimbursement - Administrative Staff -Technology Experts in Production

    Cons

    - Think Wolf of Wall Street for all the bad reason and you have this particular division of a great organization - A lot of unethical situations - They put on a good show for outsiders, but they promote an unhealthy internal environment and if you don't fit a specific mould don't even bother interviewing. - They spend more money on their turnover by training people and paying recruiter fees than actual coaching and maintaining employees. -Little growth area and low salaries for the area and amount of work they require from you/

    Continue reading
    1 person found this review helpful
  6. 3.0
    Former Employee

    Decent first job in sales

    Aug 21, 2019 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Decent first job if you’re just getting into outside sales

    Cons

    Management plays favoritism and you never really know what’s going on with the company

    Be the first to find this review helpful
  7. 5.0
    Former Employee, more than 3 years

    Great place to work!

    Jul 15, 2019 - Sales in Chantilly, VA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Clear path for account executives to be promoted to different roles, such as major account sales or a management/leadership role. Management was always very hands on and supportive. Reps are allowed to take their business and run with it, which is very empowering. There are a ton of incentives and trips to qualify for which makes the job very rewarding. Admin, operations, and leasing are all very strong.

    Cons

    This industry is not for everyone. If you are not willing to work your tail off each and every day you will have some challenges.

    Be the first to find this review helpful
  8. 2.0
    Current Employee, more than 1 year

    Stressful with no room for growth

    Mar 1, 2019 - Administrative in Columbia, MD
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great coworkers, decent pay, fast paced business

    Cons

    No room for growth or promotional opportunities (outside of sales). Sales management is very sloppy and has extremely low expectations and standards of the work done by themselves and by sales reps. Being shady is a promoted practice, it may not be taught, but it is definitely (and obviously) not discouraged. The entire admin, operations, service, and warehouse teams are constantly understaffed and overworked - that does not mean more pay either, and bonuses are not always paid even if sales have constant bonus opportunities outside of their regular commission. Existing customers receive little priority from sales and there is almost no proactive customer relation or customer advocacy process. Sales and upper management are the only people who get the fun perks (trips, happy hours, prizes).

    Continue reading
    Be the first to find this review helpful
  9. 3.0
    Current Employee

    Don't forget

    Jun 7, 2018 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The people are very nice. The industry is face paced and it's never boring.

    Cons

    Focus is only on sale's happiness and never on support departments. Often take advantage of support staff to make up for the lack of accountability within sales.

    Continue reading
    3 people found this review helpful
  10. 5.0
    Current Employee

    True review

    May 25, 2018 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Company is fast paced and doing well. Glad to be a part of the Capitol team. Management stays involved and helps you be successful.

    Cons

    Pressure every day to perform, it can be stressful if you're not hitting your numbers on a quarterly basis. But there is an opportunity to have a career path if you hit your numbers and you're promoted from within.

    Continue reading
    1 person found this review helpful
Viewing 1 - 10 of 60 Reviews
</>Embed

Capitol Office Solutions Reviews FAQs

Capitol Office Solutions has an overall rating of 3.8 out of 5, based on over 61 reviews left anonymously by employees. 75% of employees would recommend working at Capitol Office Solutions to a friend and 62% have a positive outlook for the business. This rating has decreased by -2% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Capitol Office Solutions employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Capitol Office Solutions. This rating has decreased by -1% over the last 12 months.

75% of Capitol Office Solutions employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Capitol Office Solutions 3.8 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Capitol Office Solutions to be benefits, senior leadership, career development and the cons to be management .

Work at Capitol Office Solutions? Share Your Experiences

Capitol Office Solutions logo
or

Capitol Office Solutions Photos

+ Add Photo
Capitol Office Solutions photo of: A Xerox Company
Capitol Office Solutions photo of: Q3 Sales Meeting
Capitol Office Solutions photo of: Walk For Zero Prostate Cancer
Capitol Office Solutions photo of: It's Friday
Capitol Office Solutions photo of: COS VA Sales Team
Capitol Office Solutions photo of: Lifebridge Gala
Capitol Office Solutions photo of: Soar Contest Winner
See All Photos

Affiliated Companies

Xerox CorporationGlobal Imaging Systems, Inc.

Glassdoor has 61 Capitol Office Solutions reviews submitted anonymously by Capitol Office Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Capitol Office Solutions is right for you.