Capitol Region Education Council Reviews | Glassdoor

Capitol Region Education Council Reviews

Updated August 28, 2017
19 reviews

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3.0
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Bruce E. Douglas, Ph.D.
8 Ratings

19 Employee Reviews

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  1. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Capitol Region Education Council full-time

    Pros

    Helping parent with there transport need fro their child.

    Cons

    When the parent was upset they will yell and cuss at you.


  2. "Speech Language Assistant"

    StarStarStarStarStar
    Current Employee - Speech Language Pathologist Assistant in Hartford, CT
    Current Employee - Speech Language Pathologist Assistant in Hartford, CT

    I have been working at Capitol Region Education Council full-time (Less than a year)

    Pros

    Friendly staff that gets back to you quickly and will answer questions you have.

    Cons

    Communication is not the best. Tell you things last minute or are confusing.

  3. "Customer Service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at Capitol Region Education Council full-time

    Pros

    They are a good company to work for.

    Cons

    No permanent positions available as they work with temp agencies

    Advice to Management

    Make more permanent positions available


  4. "CREC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Disapproves of CEO

    I have been working at Capitol Region Education Council full-time (More than 5 years)

    Pros

    Comprehensive benefits, competitive hourly rate, lots of strong professionals with commitment to what they're doing.

    Cons

    Often feels there isn't enough time to get the job done/bogged down. Too many middle managers and inefficient processes. New CEO GREG Florio seems to bring positive perspective - fingers crossed for continued forward movement.

    Advice to Management

    Keep striving for improved efficiencies and progressive change.


  5. "CREC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Capitol Region Education Council full-time

    Pros

    Awesome agency that advocates for social justice and reform in education.

    Cons

    They do not practice what they preach internally.


  6. "Associate instructor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in East Hartford, CT
    Current Employee - Anonymous Employee in East Hartford, CT

    I have been working at Capitol Region Education Council full-time

    Pros

    The kids and the teachers are great

    Cons

    With a masters degree you still only make 23,000 a year

    Advice to Management

    Pay more according to degree


  7. "Teacher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Capitol Region Education Council full-time (More than 3 years)

    Pros

    A wonderful place to work

    Cons

    We get a lot of emails a day

    Advice to Management

    Limit the amount of emails

  8. "Be so careful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    I worked at Capitol Region Education Council full-time

    Pros

    Overall diversity and opportunity mission and financing

    Cons

    Bullies, bullies, bullies-- that are tolerated by school admin- don't want to hear it at all and who find it easier to align themselves with the Aggressor, rather than the tormented, even when a long history of such negative behavior from the Bully existed prior to the events involving the new Whistleblower... Political alliances are rampant- the Whistleblower is expendable, not the Aggressor.

    Advice to Management

    Consider the validity of the Whistleblower- and do not immediately remove the person from the building as a solution (because this is not one!)


  9. "Changing organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Capitol Region Education Council full-time

    Pros

    Money spent on infastructure, good team of teachers, funds to support projects

    Cons

    Business model in education does not work, antiquated HR department.

    Advice to Management

    Communicate with us!


  10. Helpful (1)

    "Crec or Crap"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Hartford, CT
    Former Employee - Customer Service Representative in Hartford, CT
    Doesn't Recommend
    Negative Outlook

    Pros

    Nice Co-Workers and a nice parking lot and that's about it.

    Cons

    Horrible Pay
    Management Takes advantage
    Company Delta T - Human Recourse- Since we have a Contract the Contract makes it seem like they will have you only for a 3 month period, but i have been here for 4 years and still considered a temp and can only have 5 sick days a year. Let me say that again we work year around and we get 5 sick days, No Vacation time and all sick days are not paid for. We get under paid by about 8 dollars. The normal rate in Hartford for a CSR is around 16-19 $ Dollars because of the abundance of work we do as CSR's,

    Five out of the Twelve month a year we work, They call it Mandatory over time and make us work 5am-8pm Everyday and again only 5 sick days, and before the 5 months of overtime they say do not miss a day in this time frame.

    This Place is a joke people working for 5+ years and they consider them temps because "CREC" Cant afford to pay them a decent so they get around the system with a Temp Contract. But i see supervisors and Managers with Lexus and Mercedes Benz's. This place is just so unbalanced and there is really no way to move up.

    Advice to Management

    Help get this company to a point where people don't have get hired and Fired because of a contract, Help this place not be under staff, Open your mouth as a supervisor to Crec and Make them understand that this department shouldn't be taken granted for because its us that deal with parents daily and speak with parents about everything. Its Crec Transportation employees that have to have knowledge of everything including bus driver rules, Open Choice rules, but we get paid as much as a monitor that sits on a bus that barley knows the walking distances.

    Get this place together and make it a true call center.


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