Capriotti's Sandwich Shop Reviews | Glassdoor

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Capriotti's Sandwich Shop Reviews

Updated August 24, 2017
24 reviews

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3.3
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Capriotti's Sandwich Shop Chief Executive Officer Ashley Morris
Ashley Morris
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24 Employee Reviews

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  1. "Crew Member"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Crew Member in Newport Beach, CA
    Former Employee - Crew Member in Newport Beach, CA
    Recommends
    Neutral Outlook

    I worked at Capriotti's Sandwich Shop part-time (More than a year)

    Pros

    Free lunch, flexible hours, friendly and supportive staff, convenient locations

    Cons

    Repetitive work, not much room for growth

    Advice to Management

    None


  2. "Worker"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Las Vegas, NV
    Former Employee - Assistant Manager in Las Vegas, NV

    Pros

    Good starting job while in school.

    Cons

    little room for growth and pay increases.

  3. "Confusing mixed messages from management to employees."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Capriotti's Sandwich Shop full-time (More than 3 years)

    Pros

    Great product and well loved brand. The owners are good people.

    Cons

    Middle management is out of touch. A wall of separation exists between management and employees. No opportunities to advance your career.

    Advice to Management

    Listen to your employees, if there are common complaints then maybe there is a legit problem that can be easily addressed. Don't rely on one persons opinion of how work is going.


  4. "Good summer job"

    StarStarStarStarStar
    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    You become good friends with the people you work with. It was a fun place to be, the hours were flexible and the shifts go by fast.

    Cons

    It does get pretty busy and stressful sometimes. The manager when I worked didn't train very well so that made it a little hard

    Advice to Management

    I would advise investing more time into training supervisors. I was thrown into a position I wasn't ready for and it could have gone a lot smoother had I been trained more efficiently


  5. "Capriotti's Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Key Holder in Bear, DE
    Current Employee - Key Holder in Bear, DE
    Recommends
    Neutral Outlook

    I have been working at Capriotti's Sandwich Shop (More than 3 years)

    Pros

    Gain customer service experience and gain the ability to work during busy times during the day.

    Cons

    They don't have many benefits in regards to insurance


  6. Helpful (1)

    ""Okay""

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Crew Member in Las Vegas, NV
    Current Employee - Crew Member in Las Vegas, NV
    Recommends
    Positive Outlook

    I have been working at Capriotti's Sandwich Shop part-time (Less than a year)

    Pros

    Fun, decently paced environment. Great for a first job or even a more laid back job to pass time.

    Cons

    Really depends on your relationship to other people in the workplace


  7. "Busy Job"

    StarStarStarStarStar
    Former Employee - Part Time At Caps
    Former Employee - Part Time At Caps
    Recommends

    I worked at Capriotti's Sandwich Shop part-time (More than a year)

    Pros

    Often packed, time went very quickly

    Cons

    A lot to do, and I was often overworked; shifts can be very long

  8. "Vegas Caps"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sandwich Maker in Las Vegas, NV
    Former Employee - Sandwich Maker in Las Vegas, NV
    Doesn't Recommend
    Negative Outlook

    Pros

    Tips. Yep beer money is what keeps you working there. It's a fun gimmick and people like it. All adjusted by hours. So a normal 4-5 hour shift would net me $15 on a decent day. $3 an hour or more was a good day.

    Cons

    -Franchise was owned by two dudes who were infamous for playing by their own rules.
    -Hours were almost never consistent.
    -Managers accrued most of the tips from the day because they work 8-10 hours.
    -there were multiple shops in the franchise and people were always getting called on their day off to cover a shift.
    -New hires would always get thrown in the mix during the busiest time of day and would get in the way.
    -There used to be a 24 hour notice rule on catering but corporate got rid of that. It caused a lot of
    Problems on the daily. No one wants to make you a sandwich tray in the middle of a lunch rush.
    -The hourly wage was minimum.
    -The delivery team was a third party who kept 100% of the tips. Most of the drivers were really sketchy people and didn't communicate well the the sandwich makers.
    -We only got half of a small sub as an employee discount
    -Literally no advancement unless you want to
    open the store every morning or be a manager.
    -The security system from DTT literally makes you feel like you're in 1984 (George Orwell novel).
    -

    Advice to Management

    Pay your employees a better hourly wage. Make them feel like they are a part of something and not just a wage slave.


  9. "Decent Job, Horrible Management."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in West Grove, PA
    Current Employee - Anonymous Employee in West Grove, PA
    Doesn't Recommend
    Negative Outlook

    I have been working at Capriotti's Sandwich Shop part-time

    Pros

    Friendly coworkers, nice customers. Decent job

    Cons

    Horrible management, horrible boss. Being made to do the same remedial tasks daily. Boss only cares about herself. Boss loves to pick on certain people because they don't know the new people.

    Advice to Management

    Treat your employees better. Don't make up rules that you can't enforce. Get to know your employees better.


  10. "Great people , great food"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Manager in Foxboro, MA
    Current Employee - Shift Manager in Foxboro, MA
    Recommends
    Positive Outlook

    I have been working at Capriotti's Sandwich Shop (More than a year)

    Pros

    Culture is fantastic, product is outstanding, fresh!

    Cons

    Location outside of Boston can make for slow times, stung growth.

    Advice to Management

    Continue to grow, we all want to grow with you!


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