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Captain Marketing Reviews

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2.8
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Bruce Gordon
20 Ratings

34 Employee Reviews

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  1. "So-so first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Provided free internet so that we can work.

    Cons

    Low pay; operations management was not up to snuff.

    Advice to Management

    Not sure if the company still exists but it needs to pay better.


  2. "Poorly managed"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Laid back attitude and the office space was nice and new. Management is friendly and diverse.

    Cons

    Manager too lax with staff. Lots of turn over with employees due to poor communication. Hard to know who to go for certain issues

    Advice to Management

    Get more organized and keep better communication among employee. Inform then of any changes in schedule and work

  3. "Big Small Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Smart aggressive president
    Good Sales Approach
    Potential for Growth

    Cons

    High Turnover
    Low Starting Pay
    Better at Sales than Service

    Advice to Management

    Pay Better


  4. "Nope"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Intern in Austin, TX
    Former Employee - Intern in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Hour lunch break was nice

    Cons

    Cold calling companies selling Adwords. No personal organization between branches. If you do not get a sale in a month you get laid off, or if your numbers are low. 500 or so Calls a day across 50 people or so and only a handful of sales are made per day.

    Advice to Management

    Research your companies or you're wasting the little time you give employees to sell. Disney, Netflix, and Ford Auto did not need adwords no matter how convincing I was.


  5. Helpful (1)

    "Work here if you hate yourself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Austin, TX
    Current Employee - Sales Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Captain Marketing part-time (Less than a year)

    Pros

    + free coffee
    + nice location near campus
    + flexible hours
    + easy job to get

    Cons

    + feels like managers are breathing down your neck
    + expectations on number of calls you should make in a day is ridiculous
    + high turn over rate
    + cold calling all day
    + monotonous
    + managers post fake Yelp reviews while you make sales for them
    + captain marketing is literally a scam - check out their "unrecommended" Yelp reviews

    Advice to Management

    better training, hire better managers and try to make the atmosphere better for your employees


  6. Helpful (1)

    "Outbound Leads"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Austin, TX
    Former Employee - Sales Representative in Austin, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Captain Marketing part-time (Less than a year)

    Pros

    None I can think of. This company is extremely shady. Free coffee is the one benefit I guess. Woo freaking hoo. It's not even good.

    Cons

    This company scams their clients. Go read their Yelp reviews. It's set up like a boiler room and management looms over your head constantly. Thia job is just cold calling over and over and over for 8 hours a day. The "training" you get is a little homemade video by the cheap CEO himself. You're supposed to lie to potential customers by telling them that their Google rankings aren't great, even if they are. We actually spent the first 3 days at the office putting together the freaking desks because this company is so cheap they won't hire someone else to do it. I can't stand this company.

    Advice to Management

    Follow up on your promises with customers. Have formal training. Stop operating like a boiler room and make it actually somewhat enjoyable for employees. Also, Bruce, stop being so cheap.


  7. Helpful (3)

    "Shark tank"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    I worked at Captain Marketing full-time (More than a year)

    Pros

    Base pay was above min wage

    Cons

    Very unfair lead distribution. Hard to ramp up.

  8. Helpful (2)

    "Zero integrity with clients and with employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Captain Marketing full-time

    Pros

    You can get hired as a sales associate if you have a pulse. If you don't mind working for desperate managers who don't know anything about sales, this may be the job for you.

    Cons

    You can't disclose publicly known issues with the company's services to sales prospects.
    Zero qualification of sales prospects. If someone has a website, you are calling them.
    A brutal auto-dialer that throws you on calls faster than you can blink.
    An antiquated phone calling system that is hard to use and impossible to manage a sales pipeline with.
    The company does not keep its financial commitments to employees.

    Advice to Management

    My advice would be to consider a drastic overhaul of the company. Consider hiring professional consultants to evaluate your Human Resources practices, your advertising technology, and your sales processes. Or you could leave and work with a company that has integrity.


  9. Helpful (3)

    "Beware"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Project Manager in Alhambra, CA
    Former Employee - Project Manager in Alhambra, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Captain Marketing full-time (More than a year)

    Pros

    Fine for a first job or for someone incredibly desperate.

    Cons

    Lowest pay in industry, managers who dont know what they're doing except for 1 Or 2 (not sure why they are still there either) And You wont learn much. Project managers speak to angry canceling clients every day. Expect to do your job, plus handle collection calls and 'saves'. Constant calling to save clients who you know should quit. There is no where to advance in a 20 oerson office with a ceo that doesnt eben know what goes on in that location. No benefits.

    Advice to Management

    Work to make your employees feel appreciated. Meaning decent pay (aiving wage) and reasonable expectations. Share the pie before you purchase your new cars. If you offer reasonable compensation for reasonable work, some of the better employees will stay instead of always Leaving.


  10. Helpful (4)

    "Beware."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Captain Marketing full-time

    Pros

    Most of the people in the office were awesome.
    The expectations they set for you (200+ calls a day) really prepare you for whatever job you inevitably go to.
    The sinks have great water filters.

    Cons

    The owner/CEO is absolutely insane. Nearly every week he would lose it and fire ATLEAST 3 people. His thoughts on employees, VERBATIM, "This may sounds harsh, but every person in that room has a meter ticking over their head. They cost me money by the minute and most of them aren't worth it."

    The SEO/SMO this company provides is GARBAGE. Go to their yelp page, scroll to the bottom and read the "Not Recommended" reviews. They make sure to hide those the second they pop-up. Although the sales team are assured that CM no longer uses black-hat tactics, you'll have sites from lumber companies linked to porn websites. There is absolutely no communication between the clients and project managers, that could possibly be because it's a revolving door with that role. Everyone is miserable and is subject to the whims of a greedy, narcissistic tyrant.

    This isn't one of those bitter, "I was fired" reviews. Quitting this company was one of the best decisions I've ever made. Potential employees AND clients, stay away from Captain Marketing, their service is a rip-off and you WILL be treated like garbage.

    Advice to Management

    Read this review.


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