Car Toys Reviews | Glassdoor

Car Toys Reviews

Updated September 22, 2017
73 reviews

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2.6
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Daniel Brettler
44 Ratings

73 Employee Reviews

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Pros
  • I can tell you this, the particular store I worked at (HUMBLE, TX) created some of the absolute best work environment that you could imagine (in 5 reviews)

  • God possibility for pay, great benefits, fun environment (in 4 reviews)

Cons
  • Upper management had you do a lot of BS paperwork that wasted time and did nothing other than justified upper management (in 7 reviews)

  • Very little to no motivation to improve oneself (in 4 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (1)

    "Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Car Toys full-time (More than 8 years)

    Pros

    Fun, challenging, fast paced, got to love music

    Cons

    Huge goals, low spiffs, low traffic opportunity


  2. "Manager In Training"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager In Training in Colorado Springs, CO
    Former Employee - Manager In Training in Colorado Springs, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Car Toys full-time (Less than a year)

    Pros

    Fun work environment, opportunity to learn new car audio technology, often exciting, opportunity to move up in the company

    Cons

    Inconsistency in shifts, company is only closed two days per year, draw system for pay

    Advice to Management

    More training, bigger install bays

  3. "Commercial sales manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Commercial Sales Manager in Irving, TX
    Former Employee - Commercial Sales Manager in Irving, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Car Toys full-time

    Pros

    If you enjoy Electronics and Stereos this place is for you.

    Cons

    Very unorganized and low pay. Everyone acts like a bunch of kids and unprofessional.

    Advice to Management

    Pay higher salaries and teach employees to be more professional and treat each other with respect.


  4. "Assistant Store Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Car Toys full-time

    Pros

    Great place to work at. Pay was good, pay structure was good, bonus was good. Good group of people that makes the time go by pretty fast. Great support from upper management.

    Cons

    Some demands to meet was sometimes unreasonable. Quota's for wireless and store goals was sometimes unreachable.


  5. "Not the bottom of retail but close"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager
    Current Employee - Assistant Store Manager
    Negative Outlook
    Disapproves of CEO

    I have been working at Car Toys full-time (More than 3 years)

    Pros

    If you like the toys, the product is cool.
    Employee discount
    Health benefits good
    Better environment for this business than the competition provides.

    Cons

    Privately held to the point of no clear idea how the company is doing fiscally. The company is debt free yet but yet pay is being cut and incentives raised but with shrinking per item reward. Every category is a focus category. No definition of "customer" means that people can lie their heads off and the company will admonish you for not giving the store away. Upward mobility is death/quit based. No expansion for years and some poor location choices. Training is self directed and minimal. There are a lot of people doing unscrupulous things to make numbers appear good. The regional in Texas is a joke. Over-reacts to everything, half listens to people and makes mountains out of dust specks. Old school sales mentality that doesn't translate to modern customers. Still uses songs from 80's as demo material when most of our customers are "country and hip hop". His anxious attitude is a morale killer. Commands no respect.Poor corporate support for store based issues. Field visits are infrequent in non-hq markets and agenda based rather than discovery based. Marketing is poor. Not following customer trends and requests (HID, tint, truck accessories) and promoting products for which there were buyer incentives instead of market demands. New president ruined previous company's mobile division and is letting go of people at hq and bringing in more people from the previous disaster.

    Currently praying for another opportunity.

    Advice to Management

    Listen to your team. Most conversations I've had with corporate end along the lines of "yes, that would be the best way to go, but it's CarToys". There's an irony to that.


  6. "Decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Expert
    Current Employee - Customer Service Expert
    No opinion of CEO

    I have been working at Car Toys full-time (More than a year)

    Pros

    It's possible to make really good money as long as you're willing put in the extra hours. The work environment is pretty laid back

    Cons

    Be ready to live at work during the Holiday season (typical retail). The company sets store goals that can be a tad extensive. The working environment can be too relaxed at times.

    Advice to Management

    Gain a better understanding of the stores on an individual basis.


  7. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Car Toys full-time

    Pros

    Have great potential to make lots of money, but it depends on how good of a sales person you are.
    Fair medical, vision and dental
    401k
    Fun environment to work in

    Cons

    Experience can depend on management.
    Can't control how many customers walk in the door, which can limit your commissions.
    Often expect to work long hours, nights and weekends and there is no guarantee for any big sales during those times
    Competitive and can be cutthroat with other sales people (as it is common with most retail sales).

  8. "Terrible work environment, awful leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Store Manager in Fort Collins, CO
    Former Employee - Assistant Store Manager in Fort Collins, CO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Car Toys full-time (More than a year)

    Pros

    You can make quite a bit of coin here if you know how to sell. It's a good job if you're new to the industry, in college or right out of high school.

    Cons

    Don't plan on staying here long as there is zero upward mobility. Additionally, leadership caters firstly and solely to whiny customers and never has your back. When you put your heart and soul into this job just to get sold out... it breaks you.

    Advice to Management

    Stop acting on what the customers say. You're in a dying business.


  9. "Vision Statement needed!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Car Toys full-time (More than 5 years)

    Pros

    Great co workers and sound working environment.

    Cons

    High turnover for both the sales floor and the install bay - positive is that if you stick around long enough you will get promoted - no real training or development plans it all depends on what your manager is willing to do.

    Advice to Management

    Bring in some new management who might have some new ideas rather than trying to just beat to death the some old requirements, also invest in newer technology for systems 1


  10. "Sales Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Car Toys full-time

    Pros

    Made a lot of good friends

    Cons

    micromanagement like you have never seen, they work you to death to hit terribly high goals for a dying industry

    Advice to Management

    The problems are bigger than the store managers, upper end decision makers they hire who have never worked in the industry are just terrible


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