CarHop Reviews | Glassdoor

CarHop Reviews

Updated August 15, 2017
44 reviews

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3.6
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Tim Ehde
10 Ratings

44 Employee Reviews

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  1. Helpful (1)

    "Good money, challenging customers and bad vehicles"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Springfield, MO
    Former Employee - Sales Associate in Springfield, MO
    No opinion of CEO

    I worked at CarHop full-time (More than a year)

    Pros

    Good hourly and commission structure. The schedule was good.

    Cons

    Terrible quality of vehicles you have to sell


  2. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Salesman in Minneapolis, MN
    Former Employee - Salesman in Minneapolis, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CarHop full-time (Less than a year)

    Pros

    The only benefit of working here was being able to drive the company cars. Unlimited overtime is expected of you, that could be a pro for some people.

    Cons

    Robbing the hood. Selling garbage cars to people who can't afford them. If a bank won't give a $150 a month loan to someone, why can carhop approve them for $350 a month? They prey on people with bad credit- low income people, people on welfare etc. Over 1/3rd of your monthly income shouldn't go to your carnote! Then once the car breaks down they can't afford to fix it. And the warranty won't cover it. So of course they come yelling and swearing to the salespeople, and the managers refuse to even talk to the customer leading you to be unable to help. I had a hard time not sympathizing: theyre paying $9000+24% interest for a $2500 car! The warranty doesn't cover much at all. Managers don't train and get angry if you underpreform. Absolutely the worst environment I've ever worked in. Avoid at all costs and work for a legit dealer.

    Advice to Management

    Clean up your act otherwise you belong in prison.

  3. Helpful (1)

    "Reconditioning specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reconditioning Specialist in Aurora, CO
    Former Employee - Reconditioning Specialist in Aurora, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CarHop full-time

    Pros

    Pay is ok at best

    Cons

    Many things. Vehicles are terrible. They treat employees terribly. They emphasize on testing the managers right, but not low level employees.

    Advice to Management

    Don't make recon drive vehicles that are safe to drive. Start treating low level employees better if you want to have a lower turnover rate.


  4. Helpful (2)

    "Shady"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Representative in Eden Prairie, MN
    Former Employee - Collections Representative in Eden Prairie, MN
    Doesn't Recommend

    I worked at CarHop (More than a year)

    Pros

    I can't think of any.

    Cons

    Collecting on loans that take advantage of the most financially vulnerable in our society. Selling them second rate vehicles at an inflated price with astronomical interest rates.


  5. "TSC- Technical Service Coordinator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Coordinator in Minnetonka, MN
    Current Employee - Service Coordinator in Minnetonka, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarHop full-time (More than 10 years)

    Pros

    The opportunities are on your hands. This company offer you the best chances to succeed and perform your best.CarHop has simple but meaningful goal:Keep People Driving! If you think a moment, this is bigger than just drive, bigger than just: continue to drive, bigger then your imagination. CarHop helps people in need.That reminds the expression "A friend in need, is a friend indeed". We are all as one big team helping people drive.Please remember, this is not simple driving. This is life, because everyone's life is endless "driving" through the challenges to live better life, to build better future!

    Cons

    Sometimes we used to sale very old cars, that even drivable and nice, to keep driving and maintaining was costly!

    Advice to Management

    "Be on my shoes"-this wise expression is useful for everyone. I do think in this way once I have to handle any customer's situation. What is interesting and reality at CarHop work-place: we all are equal with different responsibilities to conduct.


  6. "Good Company With Good Values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarHop full-time (More than a year)

    Pros

    Good work/life balance
    Promotes from within
    Company believes in their mission
    Constantly strives to improve
    Strong culture of community throughout all branches

    Cons

    Communication is somewhat slow or lacking at times


  7. "CarHop Finance review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Collections Manager
    Current Employee - Collections Manager
    Positive Outlook
    Approves of CEO

    I have been working at CarHop full-time

    Pros

    Every day presents new opportunities to help people and make a direct impact on the company’s bottom line. Strong Sr. leadership that provides employees with the tools they need to be successful.

    Cons

    There have been several large changes in personnel over the past few years and at times this compromised the overall mission of the company.

    Advice to Management

    Continue to look at the business, listen to the employees, listen to the customers and evolve to stay competitive in the marketplace.

  8. "A Great job oppurtunity is waiting for you."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Relations Specialist in Minneapolis, MN
    Current Employee - Customer Relations Specialist in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarHop full-time (More than 10 years)

    Pros

    Helping people with their independence to drive where they have to go.

    Cons

    It can be challenging at times with work overload.

    Advice to Management

    Continue to be available.


  9. Helpful (1)

    "Great People and Mission!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in Minnetonka, MN
    Current Employee - Supervisor in Minnetonka, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarHop full-time (More than 5 years)

    Pros

    The people here are amazing to work with and everyone no matter what department all work together to help people drive!

    Cons

    Communication throughout the whole company could be better. It's gotten way better but still could improve

    Advice to Management

    We have an awesome management team! Keep up the good work with helping employees grow and show their potential.


  10. Helpful (1)

    "More Than a Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager
    Current Employee - Branch Manager
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarHop full-time (More than 3 years)

    Pros

    Great Schedule for sales/retail Hours are 10-7 most days and closed Sundays. The company is always trying to get better by taking employee suggestions.

    Cons

    the most challenging part is learning the scripts of the sale and the call center aspect


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