CarMax Reviews | Glassdoor

CarMax Reviews

Updated April 28, 2017
495 reviews

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2.9
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CarMax President & CEO Bill Nash
Bill Nash
18 Ratings

495 Employee Reviews

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Pros
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More Pros and Cons

  1. "Business Office Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Office Associate in Oklahoma City, OK
    Current Employee - Business Office Associate in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CarMax part-time (More than a year)

    Pros

    Higher than average starting pay
    Great senior management team

    Cons

    No work-life balance
    Little room for advancement
    High turnover at Oklahoma locations


  2. "employment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Associate in Schaumburg, IL
    Current Employee - Inventory Associate in Schaumburg, IL
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at CarMax (More than a year)

    Pros

    good work condition and co workers

    Cons

    bad managers and bad pay


  3. "Pretty good company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Consultant in Raleigh, NC
    Former Employee - Service Consultant in Raleigh, NC
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CarMax full-time (More than 10 years)

    Pros

    There was definitely the chance for advancement there.

    Cons

    Management could micromanage a bit too much.

    Advice to Management

    Give the associates the latitude to to help with making more decisions.


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  5. "Control your salary"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Irmo, SC
    Former Employee - Sales Representative in Irmo, SC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax part-time (More than a year)

    Pros

    Total control over your income. The more you put into your work; the more you get out of it.

    Cons

    Few opportunities to advance into management quickly.


  6. Helpful (1)

    "Great company and culture. Managers are nice, training is great. Schedule is hectic and inconsistent."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Lancaster, CA
    Current Employee - Sales Consultant in Lancaster, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    It's a Casual and fun environment. The managers are supportive and you're free to manage your own time for the most part.

    Cons

    Constantly changing schedule makes it hard to plan ahead. Work a lot of nights and weekends. The work life balance is difficult at best.


  7. "Buyer assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer Assistant in Irvine, CA
    Former Employee - Buyer Assistant in Irvine, CA

    I worked at CarMax part-time (Less than a year)

    Pros

    -Managers don't micromanage
    -Chill relaxed environment
    -Scheduler worked with me and my schedule

    Cons

    -Sales reps disrespect you and take advantage of your help told management and they claimed to have handled situations, but they did not.

    Advice to Management

    Take care of your employees and the employees will take care of everything else....(quote from somewhere)


  8. "I hate it"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Inventory Associate in Dayton, OH
    Current Employee - Inventory Associate in Dayton, OH
    Doesn't Recommend
    Neutral Outlook

    I have been working at CarMax full-time (Less than a year)

    Pros

    good benefits and thats it!! Scheduling is terrible

    Cons

    everything else! Management, treatment its just a dead end job! Cant wait to quit


  9. "Some managers are cool some are not"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ontario, CA
    Former Employee - Anonymous Employee in Ontario, CA

    I worked at CarMax part-time (Less than a year)

    Pros

    Occasional free food. Great when you are a college student

    Cons

    Some of my managers are great some are horrible. There is no company culture everybody just trying to hustle to get payed. Some managers think you are robot with ridiculous timeline with certain task


  10. "Micro management extreme"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Consultant in Clackamas, OR
    Current Employee - Senior Consultant in Clackamas, OR
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than a year)

    Pros

    Ability to make a great living, people you work with are great

    Cons

    management, micro manages excessively,

    Advice to Management

    be leaders not managers!


  11. "Excellent training"

    Star Star Star Star Star
    • Comp & Benefits
    Former Employee - Sales in Columbus, GA
    Former Employee - Sales in Columbus, GA
    Positive Outlook

    I worked at CarMax (More than a year)

    Pros

    Great employee benefits. This company focuses on sales training, and consistency results.

    Cons

    Hours can be rather long ... Commission based, the customer dictates what time you're there.

    Advice to Management

    Keep the positive encouragement going!


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