CarMax Reviews | Glassdoor

CarMax Reviews

Updated October 6, 2017
442 reviews

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5.0
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CarMax President & CEO Bill Nash
Bill Nash
82 Ratings

442 Employee Reviews

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Pros
Cons
More Pros and Cons

  1. Featured Review

    Helpful (35)

    "Wonderful work place! Great people, great environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Consultant/Customer Advisor in Gainesville, FL
    Current Employee - Service Consultant/Customer Advisor in Gainesville, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than 3 years)

    Pros

    CarMax really takes care of its associates. They are all about development and promoting from with-in. Great benefits!!! Everything you could ever want. From medical, dental, vision to anEAP program that includes grants for associates in need of financial help.

    Cons

    A lot is expected of you. You are expected to do your job and do it well. For some, little supervision is ideal, but some associates need to be watched more so there everyone is doing the same amount of work, as opposed to someone having to pick up the slack.


  2. "Great job"

    StarStarStarStarStar
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great staff and fun time

    Cons

    It can be sometimes Long hour

  3. "Inventory Associate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CarMax part-time

    Pros

    Flexible schedule around schooling. 401k for part timers. Tuition reimbursement.

    Cons

    Working outside in all weather conditions.


  4. "Sales Consultant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Fayetteville, NC
    Current Employee - Sales Consultant in Fayetteville, NC
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CarMax full-time (More than 3 years)

    Pros

    Management at the store level truly cares about you as a person. Flexibility in scheduling helps when emergencies, or personal situations come up.

    Cons

    Strictly commission pay makes it difficult to budget, as business fluctuates. Very few weekend off limit your work life balance.

    Advice to Management

    Stay consistent on information disseminated.


  5. Helpful (1)

    "Great Company to Work For"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Lead in Kansas City, MO
    Former Employee - Inventory Lead in Kansas City, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax full-time (More than 3 years)

    Pros

    Great culture, competitive pay, concrete road map for promotion. The company is diligent in their training and will provide all of the tools necessary for their employees to succeed.

    Cons

    In order to move up within the company, it is almost mandatory to move. When I moved, it was a fantastic experience and would recommend it.

    Advice to Management

    I have no additional information to provide. The company always treated me fairly and paid me well.


  6. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Raleigh, NC
    Former Employee - Sales Consultant in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax (More than a year)

    Pros

    Lots of people come looking for a car great training good inventory

    Cons

    Sometimes there is a lot of standing around during the week

    Advice to Management

    None


  7. "Sra"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SRA in Puyallup, WA
    Current Employee - SRA in Puyallup, WA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (Less than a year)

    Pros

    Love the company great place and good employees

    Cons

    Nothing to say bad about the company. Love the place

  8. Helpful (2)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Richmond, VA
    Current Employee - Anonymous Employee in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time

    Pros

    It's a very relaxed and friendly environment. One of the kindest places I've ever worked.

    Cons

    Since the folks are so nice, many stay here a very long time. Much of the IT team have been at the company for 15+ years and haven't had the training to keep their knowledge/skills current. There is a definite skills gap with newer technologies.

    Advice to Management

    Invest in training staff that have been at company for 10+ years (this includes senior management).


  9. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Raleigh, NC
    Former Employee - Sales Associate in Raleigh, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax part-time (More than a year)

    Pros

    Great place to work. Lots of fun. I didn't know anything about cars when I started and learned what I needed to know. They provided the training on sales process. The set commission helps sales process.

    Cons

    Sometimes there are too many sales people working during the day so it's hard to get a customer at all times. This is great for the customer though. Not great for the sales person.

    Advice to Management

    Keep up the hard work


  10. "A great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time

    Pros

    Good management team environment

    Cons

    It's a lot of different things to learn

    Advice to Management

    Stop micromanaging


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