CarMax Reviews | Glassdoor

CarMax Reviews

Updated March 21, 2017
380 reviews

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5.0
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CarMax President & CEO Bill Nash
Bill Nash
35 Ratings

380 Employee Reviews

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  1. "Very stressful position, but very empowering."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Advisor in Naples, FL
    Current Employee - Customer Advisor in Naples, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than a year)

    Pros

    Minimum of 10 hours overtime each week, leading to a higher annual income. Management progression is possible, and ability to manage your own time.

    Cons

    Stressful position with chance to get burned out very quickly, and without great leadership you will not last in this position.

    Advice to Management

    Ensure that anyone starting in this position is backed by strong and positive management, without support you will fail quickly.


  2. "Great benefits and decent pay"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Consultant in Arlington, TX
    Current Employee - Sales Consultant in Arlington, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than 5 years)

    Pros

    The culture is amazing
    Benefits are great

    Cons

    Just like any company politics plays a huge role in promotions.
    Base commissions have not increased for a long time.
    Not a 40 hour work week

    Advice to Management

    Increase commissions or at the very least give the commission on trade ins.


  3. "Great place to work"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time

    Pros

    The people. CarMax treats its associated with respect, and requires associates treat each other with the same respect.

    Cons

    At the end of the day, it's retail.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Great Place to Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than 8 years)

    Pros

    -Fellow employees
    -Culture
    -Management
    -Location
    -Many different stores and positions are usually hiring

    Cons

    Currently none that I can think of at the moment

    Advice to Management

    Continue the the focus on revamp and redesign


  6. Helpful (1)

    "Buyer"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Buyer in Sacramento, CA
    Former Employee - Buyer in Sacramento, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax (More than 8 years)

    Pros

    Great company culture and other coworkers.

    Cons

    Micromanagement of upper management made basic tasks very tedious.

    Advice to Management

    Allow employees to get their work completed without the constant micromanagement.


  7. "Great Experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax full-time

    Pros

    Richmond HQ is amazing-feels like a family

    Cons

    Long hours can sometimes occur

    Advice to Management

    Keep the great benefits


  8. "RA2"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inventory Associate in Hartford, CT
    Former Employee - Inventory Associate in Hartford, CT
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax (More than 5 years)

    Pros

    Great company to work for

    Cons

    No con about working here.

    Advice to Management

    Keep up the great work CarMax


  9. "Great Experience!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Office Associate in San Antonio, TX
    Former Employee - Business Office Associate in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax (More than a year)

    Pros

    - Supportive environment
    - Training and Development
    - Growth Opportunities
    - Fun company to work for

    Cons

    Other than working retail hours, I can't think of many other cons.

    Advice to Management

    Keep on investing in your team. Keep work engaging and challenging. This is a great company to start professional development and I would keep a close eye on your team members who want to succeed.


  10. "Sales Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Clackamas, OR
    Current Employee - Sales Associate in Clackamas, OR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax (More than a year)

    Pros

    Managment cares about their employees

    Cons

    Micromanagment tends to happen alot


  11. "Great company - Opportunity for advancement"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ABOM in Louisville, KY
    Former Employee - ABOM in Louisville, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CarMax (More than 5 years)

    Pros

    Flexible schedule. Good pay. Opportunity for advancement. Love the people I work with. Easy to talk to management. Employee discount is good as well

    Cons

    Always "Driving What's Possible" which means that we do what's right for the customer and going outside of policy most of the time



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