CarMax Reviews | Glassdoor

CarMax Reviews

Updated April 28, 2017
1,876 reviews

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Full-time Part-time

3.5
Star Star Star Star Star
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CarMax President & CEO Bill Nash
Bill Nash
117 Ratings

1,876 Employee Reviews

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  1. "Business Office Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CarMax full-time

    Pros

    Flexible work schedule, ability to get involved in many projects, ability to develop others

    Cons

    Managers treated as second class, favoritism and office politics dictate promotions

    Advice to Management

    Regional Vice President's should spend more time meeting with all senior managers individually versus being locked up in the LGM's office all day during visits.


  2. "sr sales consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Consultant in Houston, TX
    Current Employee - Senior Sales Consultant in Houston, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than 8 years)

    Pros

    schedule is flexible, CarMax in general is a good company to work for, but if you are in the right store with right management

    Cons

    micro management , racist management , racist store CarMax southwest freeway , the management lie, if they feel that you do not obey them like donkey , and try to fire you and all the same race managers get together to let you go.

    Advice to Management

    restructure the management system in southwest freeway location of CarMax in Houston


  3. "I worked at Carmax for five years"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Virginia Beach, VA
    Former Employee - Sales Consultant in Virginia Beach, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at CarMax (More than 5 years)

    Pros

    Lots of training and advancement available. A great entry level sales job.

    Cons

    Retail hours and pay can fluctuate.


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  5. "Business Office Associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Office Associate in Oklahoma City, OK
    Current Employee - Business Office Associate in Oklahoma City, OK
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CarMax part-time (More than a year)

    Pros

    Higher than average starting pay
    Great senior management team

    Cons

    No work-life balance
    Little room for advancement
    High turnover at Oklahoma locations


  6. "sales associate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I liked the benefits they offer

    Cons

    they like to micro manage


  7. "100% Commission Based Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant
    Former Employee - Sales Consultant
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CarMax full-time (Less than a year)

    Pros

    Obviously you can make as much as you can with a commission based job but... if you have a high volume prime location store I assume you can do OK

    Cons

    Commission based only pay means there are days you work and make ZERO DOLLARS A DAY. This needs to be adjusted if you want better quality employees.

    Advice to Management

    When meeting with perspective new hire make sure they are aware of the pay rate.


  8. "Sales Consultant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CarMax full-time

    Pros

    Great co-workers to work with. Pretty flexible concerning work schedule. Once upon a time, good opportunity to make money.

    Cons

    Having to work very long hours if you wanted to make any real money, Sales floor very flooded with a ton of consultants, way too much mandatory (unpaid) training. Moving up in the company and going through their manager in training program, was a complete joke and waste of time.

    Advice to Management

    Be more attentive to your associates wants and needs, stop flooding the sales floor with too many consultants, improve the process pertaining the "Manger in training" program and stop the crazy lengthy process and broken promises without a positive end result.


  9. "Great Company to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than 8 years)

    Pros

    Great work life balance depending on the role you have

    Cons

    Salary is below the industry in some roles.


  10. "Awesome place to work!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer
    Current Employee - Buyer
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (More than a year)

    Pros

    Friendly place to work. Outgoing people who truly care about your success. Tools and equipment provided to do your work are great as well.

    Cons

    No cons at all. I thoroughly enjoy what I do every day especially coming from a company that did not care about their employees.


  11. "Excellent Pro-employee Business"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time

    Pros

    Excellent benefits, retirement programs, company lunches, and integrity.

    Cons

    Scheduling for newer employees not in presidents club program.


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