CarMax Reviews | Glassdoor

CarMax Reviews

Updated December 10, 2017
2,174 reviews

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  1. "Sales Consultant"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CarMax full-time

    Pros

    Work as much as you want.

    Cons

    ONLY paid if you're selling, no base pay/salary.


  2. Helpful (2)

    "Pretty good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Consultant in Naperville, IL
    Former Employee - Sales Consultant in Naperville, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CarMax full-time (More than a year)

    Pros

    Company treated you good and made you feel valued. Gave you lots of resources.

    Cons

    The obvious commission. Had to pay for your own uniforms. Had to attend mandatory training for free.

    Advice to Management

    Pay for the training and give a couple uniform shirts when you start.

  3. "Unhappy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Auto Technician in San Antonio, TX
    Current Employee - Auto Technician in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CarMax full-time (Less than a year)

    Pros

    Good retirement plan & health insurance

    Cons

    Very very low pay scale

    Advice to Management

    Listen to your employees. Communication problem


  4. "Great place to learn leadership skills."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Carmax Sales Manager in Austin, TX
    Former Employee - Carmax Sales Manager in Austin, TX
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at CarMax full-time (More than 5 years)

    Pros

    Many benefits, tuition reimbursement, health, dental, great 401k, stock purchase program. Great training, many stores nation wide. Can transfer were you need to

    Cons

    Hard to move past first level management, promoted with in the company not as strong as I feel it should be.

    Advice to Management

    OMS for large stores is counter productive. This company needs to revisit and restructure OMS for the top ten to twenty larger stores.


  5. "Great Company that truly cares for its Associates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior QA Analyst in Richmond, VA
    Current Employee - Senior QA Analyst in Richmond, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (Less than a year)

    Pros

    I have been with CarMax corporate for two years and the company truly cares for its associates. Great work life balance and transparency from the management team.

    Cons

    The process for progressing to a new role can be unclear at times with vague directions.


  6. "Very good company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reconditioning Associate I in Frederick, MD
    Current Employee - Reconditioning Associate I in Frederick, MD
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (Less than a year)

    Pros

    Very quick movement upwards, if you have the drive and motivation to work.

    Ability to learn new skills and apply them in a work environment.

    Cons

    You have a time limit for everything and very strict standards that are strongly upheld.


  7. "Sales consultant pay scale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at CarMax part-time

    Pros

    15 an hour if you don't make your sales. If you do you get paid your commission. Most average 25 an hour

    Cons

    None really. Easy sales to do

  8. Helpful (1)

    "Hard work, below market average pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Buyer in Davie, FL
    Current Employee - Buyer in Davie, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (Less than a year)

    Pros

    Never a dull moment in my department.

    Cons

    Below market average pay and increasing responsibilities and challenges.

    Advice to Management

    Quality over quantity when it comes to staffing. Filling positions with bodies to simply staffing target will not help the company hit goals. Pay those that have tenure and excellent performance more than new hires.


  9. "Great company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarMax full-time (Less than a year)

    Pros

    The culture at CarMax is dynamic and engaging.

    Cons

    Not all stores have the updated look.

    Advice to Management

    Find ways to make the workplace more fun


  10. "DO NOT DO IT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CarMax part-time

    Pros

    They have an ice machine.

    Cons

    Hours, people and bosses. Everyone is your boss.


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