CarShield Reviews | Glassdoor

CarShield Reviews

Updated November 20, 2018
88 reviews

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4.6
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Approve of CEO
CarShield Co-Owner and President Mark Travis
Mark Travis
32 Ratings

Employee Reviews

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Pros
  • "Amazing work environment, compensation, growing company" (in 17 reviews)

  • "Great pay, great management, amazing work atmosphere" (in 12 reviews)

Cons
  • "Long hours, sometimes intesnse call volume" (in 7 reviews)

  • "As the IT manager I am always on call, but that is what it takes to keep the company up and running smoothly, without hindering the sales department" (in 2 reviews)

More Pros and Cons

  1. "Amazing WorkPlace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pre Sales Representative in Saint Peters, MO
    Current Employee - Pre Sales Representative in Saint Peters, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarShield full-time (Less than a year)

    Pros

    Great management, great opportunity, learning work environment, friendly work environment.

    Cons

    Relocate desk a couple times.

    Advice to Management

    Keep doing what they are doing, great work environment to work in.


  2. "PreSales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pre-Sales in Saint Louis, MO
    Current Employee - Pre-Sales in Saint Louis, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarShield full-time (Less than a year)

    Pros

    Very understanding management team in this company

    Cons

    Moving around in the building so much. Changing desks so often

  3. "Pre Sales"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Pre Sales Representative
    Current Employee - Pre Sales Representative
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarShield full-time (More than 5 years)

    Pros

    Great opportunity’s. Amazing management. Fun work environment.

    Cons

    I don’t have any Cons*


  4. "customer service/ retention"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Saint Peters, MO
    Current Employee - Senior Customer Service Representative in Saint Peters, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarShield full-time (More than a year)

    Pros

    great pay, bonuses, friendly atmosphere, having managers and supervisors that care about you!

    Cons

    retention is not an easy job.

    Advice to Management

    keep it up! more one on ones. more mini training, walk around more to help the new people.


  5. "Customer service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service in O Fallon, MO
    Current Employee - Customer Service in O Fallon, MO
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CarShield full-time (Less than a year)

    Pros

    Bonus potential is great
    Laid back staff
    Incentives
    Competitive

    Cons

    Stressful at times
    Hard to get a shift change that will fit you
    Have to work 1 Saturday a month


  6. "Unique fun atmosphere with huge earning potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Saint Peters, MO
    Current Employee - Sales Associate in Saint Peters, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarShield full-time (More than 3 years)

    Pros

    Top notch owners and managers, helpful caring staff, desirable schedule, gym massage chair basketball courts, relaxed dress code

    Cons

    Cost of healthcare for family plan

    Advice to Management

    Keep up the great work! Competitions seem to drive everyone around the office so continue to implement those


  7. "Management only cares about one thing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Representative in Saint Charles, MO
    Former Employee - Sales Representative in Saint Charles, MO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CarShield full-time (Less than a year)

    Pros

    Co-workers
    Benefits
    Base salary
    Potential for high income with the right guidance

    Cons

    Management is awful.. Two days after training period ended was pressured to quit by my manager because I wasn't selling enough. This continued for the duration of my stay. Was told to quit over 10 times in the first month. Took me off calls constantly, offered little to no advice on how to improve, basically bullied me out of the position. Went to speak with the higher ups to see if I could switch managers, basically ignored (even though people switch managers all the time). Was only able to take 15-20 calls a day while other people in my training group were taking 40+ with other managers, which hurt my sales quite considerably.

    Advice to Management

    Don't tell employees there is a grace period of 2 months if you are going to try to bully them out of the position not even a week after training ends because they aren't selling enough.

  8. "Inside sales Rep"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Saint Peters, MO
    Former Employee - Anonymous Employee in Saint Peters, MO
    Doesn't Recommend

    I worked at CarShield full-time (Less than a year)

    Pros

    30k base pay. Typical “warranty” shop.

    Cons

    Must sell 40 deals to hit bonus. You have to walk around to find a T.O manager, and if you’re not one of their “buddies” good luck with that. Seemed like majority of the time I needed a T.O manager, it was all of a sudden time for a smoke break, so get use to closing your deals on your own.

    Advice to Management

    Add more parking spaces. Parking is a nightmare. Allow reps to transfer T.O calls via phone system.


  9. "Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarShield full-time (More than a year)

    Pros

    Love it here. I have been here for about 2 1/2 years, great place, great people, money is great, managers, owners are all amazing and willing to help no matter what.

    Cons

    I wouldn’t say any.


  10. "Sales rep."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Representative in Saint Peters, MO
    Current Employee - Sales Representative in Saint Peters, MO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CarShield full-time (Less than a year)

    Pros

    genuine team leaders who refuse to let you fall and will always be there to help pick you back up.

    Cons

    0 negative things to say genuinly proud to work here.

    Advice to Management

    Keep doing what you are doing 100% proud of my team leaders for how well they are managing us.