Cara Operations Reviews | Glassdoor

Cara Operations Reviews

Updated February 13, 2017
84 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
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Bill Gregson
5 Ratings

84 Employee Reviews

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Pros
  • Great people, discount card for restaurants, beautiful office (with fitness facility), pays well, offers summer hours (in 6 reviews)

  • You can learn a lot of different positions and its fairly flexible (in 3 reviews)

Cons
  • high stress environment with minimum wage (in 3 reviews)

  • Important things like menu changes (in 3 reviews)

More Pros and Cons

  1. "Director"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Cara Operations full-time

    Pros

    Good customer service attitude towards clients

    Cons

    Management thinks small. Too many people without the proper skills.

    Advice to Management

    Develop real training opportunities. Hire better talent. Trust your employees


  2. "Okay"

    Star Star Star Star Star
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    The work was flexible and interesting. Lots of different things to do and to be done, endless supply of work.

    Cons

    Lots of work, tons of work. Never ending work. Even if you stay late there will be work work work.

    Advice to Management

    What is next for all the Brands? What is next for Bier Markt or Swiss or Milestones?


  3. "Bartender"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Scarborough, MB (Canada)
    Former Employee - Server/Bartender in Scarborough, MB (Canada)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cara Operations (More than 8 years)

    Pros

    flexible work hours
    Amazing employees
    good benefits

    Cons

    distance from home
    place constantly breaks down. ei. heat, AC, hot water..

    Advice to Management

    Just keep swimming.... swim swim swim


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "Alright job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server/Bartender in Toronto, ON (Canada)
    Former Employee - Server/Bartender in Toronto, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Cara Operations full-time (More than a year)

    Pros

    Tips when it is busy and fast paced environment where time flies when you are constantly moving.
    Great co-workers. Half discount on food during shift and 20 percent discount when eating at a sister restaurant.

    Cons

    Get cut half of the shifts your scheduled. It's like you're being on call. Managers are too worried for labour.

    Advice to Management

    Don't follow numbers to closely all the time.


  6. "Waitress Review"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cara Operations part-time

    Pros

    - Good money (especially on weekends and busy nights and holidays)
    - Made a lot of friends (co-workers became a second family, everyone worked as a team)
    - Built networks through interaction with guests

    Cons

    - Hours were bad (always worked weekends and holidays)
    - Sometimes tips would be bad
    - Drama / tension between servers competing for tables
    - Rude customers

    Advice to Management

    - Management changed every month
    - Better organization, better training to know how to manage the restaurant
    - Schedules never came out on time


  7. "Swiss Chalet - Line Cook"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Line Cook in Markham, ON (Canada)
    Former Employee - Line Cook in Markham, ON (Canada)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Cara Operations part-time (Less than a year)

    Pros

    A free Standard Meal After your Shift.
    Discount Card on all Cara Restaurants

    Cons

    Poor Management - Don't play their role of managing orders. Don't know why they are yelling as they will get angry even when things are coming out quick. Will fire you if you don't look like you fear them. Only give you shifts during the 3 hour rush hour and then send you home. Poor Team work, and people get stressed out within the team after every shift.
    Easily Fire you
    Inconsistent Shifts
    Do not tip their cooks
    Unneccessary Stress

    Advice to Management

    Tip your Cooks


  8. "Restaurant Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cara Operations part-time

    Pros

    Pretty fun as long as its busy, fast paced, nice people, and good food made to decent standards. You can learn a lot of different positions and its fairly flexible

    Cons

    When the restaurant is empty it can get kind of boring, being able to keep drive through times low is difficult due to distance from

    Advice to Management

    The upper management doesn't always have a clear idea what goes on in the restaurants. The marketing department seems to come up with some absurd ideas sometimes


  9. "Cara Call Centre"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Scarborough, ON (Canada)
    Former Employee - Customer Service Representative in Scarborough, ON (Canada)

    I worked at Cara Operations part-time (Less than a year)

    Pros

    Good entry-level job for young people or anyone else looking for a low-skill part-time, minimum wage job. They hire anybody as it's all about getting as many bodies to take orders.

    Cons

    Poor training, disengaged management team, team leads need training on how to effectively lead their employees in a respectful way, inflexible work hours, unprofessional environment. Call centre manager very authoritarian. High turnover, they fire people very easily. Don't follow employment standards regulations with regards to meal break periods. A lot of times they won't let you take a break after 5 hours of continuous work but they deduct the half hour from your pay. As well, they say you're only entitled to a 30 break if your shift is 6 hours or longer. Overall, poor people management.

    Advice to Management

    Better training of new employees, treat employees like individuals that deserve respect and not as easily disposable. Take the time to engage employees and show your appreciation and that will go a long way with improving the customer service provided to the guest and the commitment of employees.


  10. "Part Time"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Cara Operations part-time

    Pros

    Interesting work, good training, perks such as discounts

    Cons

    Long shifts can be tiring, a lot of cleaning

    Cara Operations Response

    Nov 9, 2016 – Recruiting Specialist

    Thank you for your review.


  11. "Great company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Vaughan, ON (Canada)
    Current Employee - Anonymous Employee in Vaughan, ON (Canada)
    Recommends
    Positive Outlook

    Pros

    Great company with growth opportunities, fun work environment, fantastic people to work with.

    Cons

    some teams are very lean, not allowing for much adjustments should work flow increase.

    Advice to Management

    Keep listening to your associates, they are a valuable resource to your continued success.

    Cara Operations Response

    Nov 9, 2016 – Recruiting Specialist

    Thank you for your review it is appreciated.



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