Cara Operations Reviews | Glassdoor

Cara Operations Reviews

Updated February 1, 2018
104 reviews

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3.0
StarStarStarStarStar
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Bill Gregson
11 Ratings

104 Employee Reviews

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Pros
  • great environment, great people to work with (in 7 reviews)

  • Great company with growth opportunities, fun work environment, fantastic people to work with (in 5 reviews)

Cons
  • high turnover (but this is typical of the restaurant industry) (in 5 reviews)

  • Upper Management/ High turnover/ Head office in Vaughan (in 4 reviews)

More Pros and Cons

  1. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Cara Operations full-time

    Pros

    Good customer service attitude towards clients

    Cons

    Management thinks small. Too many people without the proper skills.

    Advice to Management

    Develop real training opportunities. Hire better talent. Trust your employees


  2. "Good place to work"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Cara Operations full-time

    Pros

    Lots of development and advancement opportunity
    Plenty of selection within the family

    Cons

    Lots of competition within the company vying for the same opportunities.

    Advice to Management

    Promote from within. Develop and groom good employees for further advancement.

  3. Helpful (1)

    "Head office"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Cara Operations full-time (More than 5 years)

    Pros

    Face place environment with very interesting work. Lot of good perks - free beer, supplier food. Great cafetaria and love the casual dress code environment.

    Cons

    Everyone is overloaded with work. Company is growing too fast and there are not enough people to do work properly. Management is not interested in growing or promoting people. Salary and bonus is not competitive to market.


  4. Helpful (1)

    "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Kitchen Supervisor in Toronto, ON (Canada)
    Former Employee - Kitchen Supervisor in Toronto, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cara Operations full-time (More than a year)

    Pros

    Great benefits, good company opportunities, met alot of friendly people and built.great working relationships.

    Cons

    Too much work, very money driven they forget about the little people


  5. Helpful (1)

    "Cashier"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Former Cashier in Vaughan, ON (Canada)
    Former Employee - Former Cashier in Vaughan, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Cara Operations full-time (Less than a year)

    Pros

    50 percent off of all products

    Cons

    bad management. Manager doesn't give you schedules beforehand. They give it to you like a few hours before your shift and expects you to be there. Doesn't pay you for training. No holiday pay. Rip you off with the hours you have already worked.

    Advice to Management

    give your employees schedules at least a week beforehand. Also don't take away hours from your employee especially the ones that they already worked.


  6. "Swiss Chalet Hostess/Server/Expeditor"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Cara Operations part-time

    Pros

    - close, family-life environment
    - excellent and efficient employee training program
    - easy to get hired

    Cons

    - high turnover (but this is typical of the restaurant industry)

    Advice to Management

    More events to keep up employee morale!


  7. "Save your time, apply somewhere else"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Victoria, BC (Canada)
    Former Employee - Server in Victoria, BC (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cara Operations part-time (More than 3 years)

    Pros

    Great co-workers
    Staff discount
    Entree price is fairly high for chain restaurant
    The guests coming in are usually very polite and kind

    Cons

    (Mostly) terrible management, threatening and constant bullying
    Hours often depend on relationship with manager
    Even if your time-off request is granted, be expected to get scheduled anyway
    Really high turnover in staff, hard to have a friendly work atmosphere

    Advice to Management

    Treat your staff with the respect they deserve, it's disgusting how some managers embarrass and belittle the staff

  8. "General Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - General Manager in Oakville, ON (Canada)
    Former Employee - General Manager in Oakville, ON (Canada)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Cara Operations full-time (More than 3 years)

    Pros

    Strong network. Job knowledge. Great culture

    Cons

    can be lots of hours. Headaches with staff.


  9. "Good company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Newmarket, ON (Canada)
    Current Employee - Server in Newmarket, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Cara Operations (More than a year)

    Pros

    Cara is a professional and attemptedly well-organized company that runs successful chains of restaurants. There are all the adequate procedures and policies in place for success but ultimately good management determines the outcome of the work environment and employee motivation to positively benefit the company and can vary greatly depending on which location you work in

    Cons

    Hard to be classified as full-time to receive benefits.


  10. "good but hard work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Cara Operations part-time

    Pros

    cash tips, nice staff that are helpful with each other. The younger managers are very calm and collected which makes work enjoyable

    Cons

    the amount of COUPONS and DISCOUNTS, the pre weighed and determined plate sizes (usually portioned on the cheap side) resulting in customer complaints

    Advice to Management

    for the task at hand i believe they do a good job but not to go on smoke breaks during rushes


Showing 104 of 108 reviews
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