Carat Reviews | Glassdoor

Carat Reviews

Updated July 16, 2018
318 reviews

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3.2
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Carat CEO, Aegis Media Jerry Buhlmann
Jerry Buhlmann
92 Ratings

318 Employee Reviews

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Pros
Cons
  • "Work/life balance is almost impossible" (in 24 reviews)

  • "long hours, underpaid, and slow upwards mobility" (in 36 reviews)

More Pros and Cons

  1. Featured Review

    "Amazing Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supervisor in New York, NY
    Current Employee - Supervisor in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carat full-time (Less than a year)

    Pros

    This is an innovation ad agency, one of the best in the business

    Cons

    None that I can think of


  2. "Associate Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Planning Director in New York, NY
    Current Employee - Associate Planning Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carat full-time (More than 3 years)

    Pros

    Transparent, fun, many opportunities, great culture

    Cons

    Probably the same downsides as most other companies

  3. "Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Media Planner/Buyer in New York, NY
    Current Employee - Assistant Media Planner/Buyer in New York, NY

    I have been working at Carat full-time (More than a year)

    Pros

    A great atmosphere working with smart people

    Cons

    I can't think of many!


  4. "Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Supervisor in New York, NY
    Former Employee - Supervisor in New York, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Carat full-time (More than 3 years)

    Pros

    Work from home policy, office location in midtown east

    Cons

    Limited opportunity for advancement, loss of various accounts (Adidas, Mondelez, Biersdorf, Macy's, etc.) over the past few months, lack of a cohesiveness and overall Carat identity. There are various director level employees who are inept and have no idea what is going on which is kind of concerning.

    Advice to Management

    Try to keep employee's from looking for greener pastures by offering new and exciting opportunities to retain talent within the larger dentsu aegis network. The agency does not do anything to keep people interested in their roles.


  5. "Media Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Carat full-time

    Pros

    Great management and great location

    Cons

    Hours are long, way beyond the 9-5


  6. Helpful (2)

    "Sinking Fast Under Michael Epstein's Leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Digital Supervisor in New York, NY
    Former Employee - Digital Supervisor in New York, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Carat full-time (More than 3 years)

    Pros

    - Easy to take ownership of work
    - Some accounts have a very fair scope of work and are staffed appropriately
    - Fairly friendly community always willing to help

    Cons

    - Since Michael Epstein took over from Doug Ray there has been a series of high-profile account loses (Mondelez, Dannon, Macy's, Beiersdorf - and that's just this year alone)
    - Sometimes management spends more time thinking of ways to manage than actually managing teams
    - Many senior managers are not held accountable for their incompetencies

    Advice to Management

    Remember what used to make Carat great and why just a few years ago the agency had an unprecedented run of new business wins. Carat used to have an amazing community atmosphere and high entrepreneurial outlook - things that have been lacking in recent years.


  7. "Assistant Media Planner"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Media Planner in Detroit, MI
    Current Employee - Assistant Media Planner in Detroit, MI
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carat full-time (More than a year)

    Pros

    -Really great work environment
    -Awesome work benefits (Vacation & work from home days)
    -I have learned a lot in my role and the company as a whole puts a large emphasis on training

    Cons

    -can be cliquey
    -can be slow paced depending on the year due to budget allocations

  8. "Gotta Pay to Play!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Carat full-time (More than 3 years)

    Pros

    lay back environment
    inviting
    good coworkers
    good perks
    If you are fresh out of college. It's a good place for you

    Cons

    underpaid
    management have no directions
    management does not put employees first
    Always last minute projects
    lack of organization
    no career growth
    If you are a seasoned professional. RUN!!

    Advice to Management

    As employees, we should not have to constantly asking for raises and the answer is either low budget or no clear message from upper management.
    Performance review actually does not affect your pay. Please fix the system. You have to pay people at a market competitive rate to keep people around long enough to do some good work.


  9. "Good place to start, not enough room to grow"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Media Planner in New York, NY
    Current Employee - Associate Media Planner in New York, NY
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Carat full-time (More than 3 years)

    Pros

    I've learned a lot starting here right after college. The Media 101 is as helpful as you let it be. I've also met some wonderful people at this job, which is one of the only reasons I've stayed for 3 years. The company tries to implement positive changes, but upper management seems to have a hard to enforcing because all teams are very clique-y. Internal transfers are possible if you ask.

    Cons

    Management is not clear in terms of career goals. The employee review process is incredibly disorganized and it is very difficult to know where you stand. Oftentimes there will be secretive external hires without a conversation. For this reason, there is a high level of turnover, so the good people don't stick around. To make it worse, workload is often heavy as a result, given that most teams are understaffed. Hours are unreasonable, which is part of the industry, but it often feels like people didn't get promoted unless they spent their whole lives at the office. Finally, there is a significant gender pay imbalance that everyone knows about, but even when you do get promoted there is no opportunity whatsoever to negotiate your salary. Otherwise, the company grants merit increases that are almost laughable (<1%).

    Advice to Management

    Invest in your employees, grant more significant raises, increase frequency of employee reviews/check-ins to level set expectations


  10. Helpful (1)

    "Sinking ship - reviews from the past year are right!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carat full-time (More than 3 years)

    Pros

    - pockets of good people
    - good junior to mid-level people
    - Flexible working

    Cons

    - Terrible managers and HR team that does not care about people.
    -VERY political.
    -Blaming and throwing people under the bus is normal.
    -Verbally abusive team members are normal and goes unchecked as does sexual harassment.
    - The HR team has turned over several times. Makes you wonder why.
    - Cliques are rampant and either you are in the ole' boys club or the mean girls.
    - Michael Epstein is running a once great company into the ground. He is AWFUL and has a huge ego.
    - Accounts are dropping like flies.

    Advice to Management

    Get rid of the toxic people. They are setting a terrible example.


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