Carbon Black Reviews

Updated Apr 29, 2021

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3.6
64%
Recommend to a Friend
92%
Approve of CEO
Carbon Black President and CEO Patrick Morley
Patrick Morley
116 Ratings
Pros
  • "My work/life balance is incredible and they have a rockstar group of managers(in 11 reviews)

  • "Great culture, friendly people, very professional(in 10 reviews)

  • Cons
  • "no 401k match(in 13 reviews)

  • "No 401k match (however it sounds like it might be in the works(in 13 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Former Employee, less than 1 year

      Carbon Black Review

      Apr 7, 2021 - Software Quality Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company to work for

      Cons

      not applicable at this time

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    2. 4.0
      Former Employee, less than 1 year

      Solid company, collaborative environment

      Apr 29, 2021 - Program Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great work life balance, innovative, pay is solid

      Cons

      Security environment not overly exciting, a LOT of focus on sales and beating the competition, even in global company meetings, just constantly talking about sales strategies and beating the competition

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    3. 3.0
      Current Employee, more than 3 years

      Good company but too much internal competition

      Mar 14, 2021 - Anonymous Employee in Waltham, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Management cares Junior people given real responsibility

      Cons

      Hard for a woman to get her voice heard Too many B players in management

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    4. 4.0
      Former Employee, more than 1 year

      Great Place to work

      Jan 27, 2021 - Account Manager 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great technology Part of VMWare Opportunity for Advancement

      Cons

      Selling into a crowded market

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    5. 3.0
      Former Employee, more than 1 year

      Willing to underpay inside SE’s

      Mar 4, 2021 - Sales Engineer in Boston, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great place to learn how to be an SE

      Cons

      Refuse to recognize their top talentd

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    6. 4.0
      Former Employee, less than 1 year

      Solid Work Experience

      Dec 9, 2020 - Finance 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      A lot of great people, beautiful office

      Cons

      After the acquisition, lost a little bit of company culture

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    7. 4.0
      Former Employee, more than 1 year

      Great place to work

      Nov 12, 2020 - Director in Waltham, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great company for life balance

      Cons

      Remote workers vulnerable to layoffs

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    8. 3.0
      Current Employee, more than 5 years

      New engineering management making the same mistakes as previous ones

      Jul 29, 2020 - Anonymous Employee 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Coworkers are willing to chip in and help and care about the product. The company succeeds despite managements flaws because of hard working and conscientious employees. Even with all these problems the division and products have a path to success. Products are interesting and challenging. Work from home and flexible schedule.

      Cons

      Management is a constant Peter Principle Ferris wheel of over promotions. Competent middle managers are continually promoted or given additional responsibility until they fail and get laid off or quit. Former CB managers and engineers thrive in the same or higher positions in other companies after leaving. Management has a cognitive distortion of every six months saying they will fix technical debt and quality issues and they mean it this time, but budgets and resources always favor feature velocity. This left both technical debt (deferred and more robust redesigns, infrastructure, documentation, invitation, customer communication, tools, quality, stability, expandability, and technical expertise), and organizational debt (process, moral, training, coordination, institutional knowledge, and intra-team communication). Once the first slipped feature date is announced they relapse back into feature velocity first mode. The next release is sent out, customer complain about it and metrics look bad, management gets replaced or reassigned and there is a focus on quality for a couple of months and the process repeats itself. Any employees with strengths that didn’t prioritize results driven feature velocity have been laid off, quit, or just keep quiet and work on features. Most visionaries, teachers, coaches, coordinators, connectors, and strategists have long left the company as their strengths were not used and often disparaged. Engineers and Product Owners who prioritized feature velocity over all else are quickly put into management to reinforce feature velocity. External management hires quickly learn feature velocity is job one or are quickly shown the door. Little resources are spent on jumps in invitation and must be gained through acquisition. The company operates under a hero management style, only concerned about today’s visible crisis and ignoring larger underlying problems. Most of the upper management that caused these problems cashed out and left after the buyout, but their philosophy remains. All VMWare has done is rebranded the same philosophy of features first with limited understanding of resources. Then only adding resources for the most visible issues when upper management thinks it’s a crisis. Often prioritizing issues based on office politics over engineering or business priorities, while ignoring larger systemic problems until they eventual become a crisis. Unless you thrive in chaos, love coding quick solutions, and are a results driven developer I would avoid working here for a year as they sort out the buyout and VMware really understands what they bought and hopefully creates realistic work levels and additional investment in engineering. Real career advancement is limited. You are overloaded with work, so any additional learning or advancement must be done on the employees’ time. Any sign of competency is rewarded with a vastly increased workload. Larger solutions are not prioritized unless you implement it yourself on your own time or in response to a crisis. Many times, ideas, tools or solutions have been proposed for years internally and ignored, only after external requests or a crisis happens will they be implemented.

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      12 people found this review helpful
    9. 3.0
      Current Employee, more than 3 years

      Times are changing

      Aug 26, 2020 - Software Engineer in Waltham, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Great culture, friendly people, very professional

      Cons

      Culture is being revamped (for the worse). Clear shift to foreign developers: in 2 years I would not be surprised if the majority of developers are in India. Convoluted technology - there is now a preference to shove product out the door rather than to engineer it. They recently slashed benefits in response to perceived Covid-19 down turn, but have been buying up companies. Not the best look.

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      5 people found this review helpful
    10. 3.0
      Current Employee, more than 3 years

      Not committed to the growth of their SE's

      Jul 27, 2020 - Sales Engineer in Waltham, MA
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The people; most everyone in the technical areas of the company are intelligent and professional, and extremely easy to work with. Our GM, Patrick Morley, is one of the best leaders I've seen. He's extremely approachable, and committed to providing all relevant context to his employees.

      Cons

      There are no clear growth opportunities in the Sales Engineer track. Top performers are consistently taken advantage of, by continuously piling on more responsibilities without promotions or raises. Challenges with the technology are glossed over at the leadership level. It can be frustrating being customer-facing, hearing legitimate complaints about our technology, and never hearing those addressed in company-wide conversations. Sales Engineers are often put in difficult positions with prospective customers, driven by sales' overstated focus on future roadmap. You can feel like you're always "the bad guy" for having to bring conversations back to reality, after expectations were set too high. To each their own, but it can be challenging to navigate the internal processes and politics in VMware. Considering the emphasis on working with other business units within VMware to provide holistic solutions to customers, I would expect there to be clearer channels of communication across those units. I have not found that to be the case.

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      5 people found this review helpful
    Viewing 1 - 10 of 147 Reviews

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