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Carbonite Reviews

Updated February 22, 2018
170 reviews

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3.3
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Carbonite President & CEO Mohamad Ali
Mohamad Ali
78 Ratings

170 Employee Reviews

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Pros
Cons
  • The company is outsourcing a lot of the call center work, and as such our location is shrinking (in 10 reviews)

  • Too many layers of upper management (in 10 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (3)

    "Carbonite was so great, I decided to come back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carbonite full-time

    Pros

    If you're dedicated & self-motivated you will do very well at Carbonite. There is always something new and exciting to work on. The company is continuously trying to improve in all areas with the help & feedback from employees at all levels.

    Carbonite has some of the most intelligent, hard-working, & driven individuals. I enjoy coming to work every day not only because of the exciting opportunities but also amazing co-workers.

    Cons

    Open communication & transparency across the organization is an area of opportunity and improvement. Sometimes message seems to become lost as it cascades down.

    Advice to Management

    As we continue to grow, be sure to keep communication as a focus for all employees within the organization.

    Carbonite Response

    Oct 16, 2017 – Director of Talent Management

    Thank you for taking the time to provide feedback. And welcome back to Carbonite! As with any rapidly growing organization, communication can be challenge. Senior Management is committed to... More


  2. "Great place to work great people"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing in Boston, MA
    Current Employee - Marketing in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carbonite full-time (More than a year)

    Pros

    Great if you take initiative
    Give you resources to succeed
    Amazing people
    Going in a positive direction

    Cons

    They could have more maternity leave

    Advice to Management

    Longer maternity/family leave
    Providing healthier meals and not just on monday and friday

    Carbonite Response

    Nov 6, 2017 – Director of Talent Management

    Thank you for providing feedback. FMLA is available to eligible employees and we consistently review our benefit policies for competitiveness.

  3. "A growing company that keeps reinventing itself"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carbonite full-time

    Pros

    Lot's of opportunity to learn and grow
    Never a dull moment
    Solid market strategy
    Great people, lot's of social time
    Fun and interesting place to work
    Opportunities to improve and innovate are well received

    Cons

    Chaotic at times (but that's also a source of excitement)
    Frequent changes in direction due to lack of thorough planning
    Some of the management team from large companies forget that Carbonite recently grew from a lean startup and in some ways still runs that way.

    Advice to Management

    Invest in systems and processes to help the company scale as we grow.


  4. Helpful (1)

    "Good luck if you work remote"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing in San Francisco, CA
    Former Employee - Marketing in San Francisco, CA
    Doesn't Recommend
    Negative Outlook

    I worked at Carbonite full-time (More than a year)

    Pros

    Cool Boston office and snacks.

    Cons

    Massive turnover in Marketing. yrs I was there. Just when you get to know someone they are out. Company never notifies you when people leave; it’s all kept hush hush. If you work remote they either forget you are there or choose to ignore you for the disposable millennials they hire right out of college. Turn over happens a lot at the exec level too.

    Advice to Management

    Have Mohammed focus more on the health of a company that is in a commodity market these days vs. his growing political aspirations.


  5. Helpful (1)

    "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Boston, MA
    Current Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carbonite full-time (More than a year)

    Pros

    Smart people. Great benefits. Great leadership.

    Cons

    As we grow it gets more difficult to get things done but all things considered - we are handling that well.


  6. "If you suck at what you do Upper Management might have a place for you"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Carbonite full-time (Less than a year)

    Pros

    Unlimited PTO.
    If you really suck at your job you might get promoted

    Cons

    Every change upper management has done has been to cut costs and take it from employees while the people doing the cuts talk about their penthouses.

    Advice to Management

    Don't tout your "values" about caring about employees when it's BS.


  7. Helpful (1)

    "It's a house of cards that is destined to collapse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carbonite full-time

    Pros

    Pay and Benefits are above market

    Cons

    Just about everything else. Poor leadership, below average talent, no strategy, revolving door at exec positions, and purely focused on stock price since so many compensation plans depend on it.

    Advice to Management

    Stop using acquisitions to hide the poor business fundamentals. Actually have a long-term strategic plan.

  8. Helpful (1)

    "Run Luke, Run!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carbonite full-time (More than a year)

    Pros

    Free snacks, many kitchens, a few skillful employees. That's about it.

    Cons

    The company listens to Jira more than its employees, and bases most business decisions off of it. After having embarrassingly paid tons of dollars to an off-shore contract team for terrible automation, they insist on using it instead of fixing or replacing it which would have saved time in the long run. But since they're so heavily into Agile, the concept of long-term goals doesn't really exist. Lay-offs are frequent and mysterious, as in they'll can people unexpectedly for no reason and won't even give them a chance to pick up their stuff.


  9. "software specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carbonite full-time

    Pros

    Ability to grow and job benefits

    Cons

    Unable to fully use my skills

    Carbonite Response

    Jan 17, 2018 – Director of Talent Management

    Thank you for your feedback. We are happy to hear that you are seeing growth opportunities, but would like to know how you are unable to fully utilize your skills. Please provide feedback to your... More


  10. "Product Marketing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at Carbonite full-time

    Pros

    Great Senior Management and life-work balance.

    Cons

    I like the company, and teams were great

    Carbonite Response

    Dec 14, 2017 – Director of Talent Management

    Thank you for the feedback.


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