Cardinal Financial Company Reviews | Glassdoor

Cardinal Financial Company Reviews

Updated February 11, 2019
166 reviews

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3.2
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Nick Florez
106 Ratings

Employee Reviews

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Pros
  • "8-5 PM Mon-Fri work schedule so great work life balance" (in 10 reviews)

  • "Best comp plan, best loan OS, 15 day closings, and great people" (in 12 reviews)

Cons
  • "Management is inexperienced in mortgage industry" (in 8 reviews)

  • "No training for Processors/transaction coordinators and then blame processors for everything" (in 7 reviews)

More Pros and Cons

  1. Helpful (1)

    "Loan Originator/Associate loan Originator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Loan Originator in Charlotte, NC
    Current Employee - Loan Originator in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cardinal Financial Company full-time (Less than a year)

    Pros

    Training process is very effective and extremely helpful- provided more than enough knowledge and training to be ready to Originate Mortgages. Training manager is my favorite manager i've ever had, he made work fun and encouraging. He lets everyone work at their own pace but at the same time, making sure you have all the tools and knowhow you could possibly need. The job as a whole is very rewarding and the work environment is ideal

    Cons

    Can't really think of any besides if you don't want to put in the work and effort it's not for you. The training process is also longer than most, but this is more of a Pro than a Con because I would not know nearly as much of what I am doing if it was not for the process.

    Advice to Management

    Keep it up


  2. Helpful (1)

    "Outbound Dialing all day long"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Loan Officer in Chandler, AZ
    Former Employee - Loan Officer in Chandler, AZ

    I worked at Cardinal Financial Company full-time (Less than a year)

    Pros

    Great people and nice location and office.

    Cons

    It's hard to get business and when you do they will probably fail credit.

  3. Helpful (1)

    "Potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Loan Originator
    Former Employee - Loan Originator
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cardinal Financial Company full-time

    Pros

    Great pricing, pay is good if you can meet there requirement

    Cons

    Leads are terrible, tiered leads and pay so on paper it looks great but if you aren’t on the top tier for leads good luck

    Advice to Management

    The whole company has turnover and they stopped treating employees like they care and everyone quickly leaves.


  4. Helpful (2)

    "Its decent"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - MOrtgage Loan Originator
    Current Employee - MOrtgage Loan Originator
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cardinal Financial Company full-time (More than a year)

    Pros

    Great marketing tools, Octane is great and pretty quick on closing, they do have a nice amount of programs.

    Cons

    No support at all and no one knows what they are doing. Management all seem new so they have to 'look into it'. Commission only- and sometimes you even have to fight them on getting commission. Bad rates.


  5. Helpful (4)

    "Horrendous and hostile work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Settlement Specialist in Charlotte, NC
    Current Employee - Settlement Specialist in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Cardinal Financial Company full-time (More than a year)

    Pros

    The company compensates you well.

    Cons

    There may be other departments that have a great culture and work environment @ Cardinal Financial however that culture and environment does not exist in the Settlement Team for this company.
    Never have I ever worked for a management team that purposely seeks out your mistakes (daily) and instead of coaching and promoting a positive learning environment on the mistake made, this management team chooses to bully you with the work agreements/procedures you signed at time of employment.
    I dont understand this management style. There are way more productive and positive ways the Settlement Management Team could deliver constructive criticism to the team or individual other than creating this hostile work environment with the way you manage.
    You set these monthly expectations on us yet limit the amount of user access we have to move a file through your system. Im constantly having to reach out to upper management for help and overrides yet get left hanging for 30 min - 1 hour if not more. Im constantly taking heat for management dropping the ball yet made to feel like its my fault. Will be leaving this company as soon as I find another job!!

    Advice to Management

    Have the whole Settlement Team take an anonymous survey on their managers including the Settlement Director and Operation Director.
    This would be an eye opener on the issues, work environment, and how your leaders are really leading your team/company.


  6. Helpful (2)

    "A lot of pressure to produce"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Charlotte, NC
    Current Employee - Anonymous Employee in Charlotte, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Cardinal Financial Company full-time (More than a year)

    Pros

    Good pay, no shortage of work, no layoffs

    Cons

    Micromanagement, company culture, consistent communication

    Advice to Management

    Overall morale is pretty low. This culture comes from the top down.
    Micromanaging professional underwriters down to every minutes of the day is counter-productive. Providing excellent service with communication with external and internal customers takes time. If the expectation is to log each and every phone conversation and technical issue that comes up during the day then provide clear and consistent direction on how you want that communicated. The expectation is clear that you must complete X amount of files each day, and they do not care that you have already worked 8 hours or have family or other obligations, you may not stop working until it is done.


  7. Helpful (2)

    "The Promises Were Not What They Said"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mortgage Loan Officer in Irving, TX
    Former Employee - Mortgage Loan Officer in Irving, TX
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cardinal Financial Company full-time (Less than a year)

    Pros

    Nice location, clean accommodations, functional equiptment

    Cons

    Organizational chaos processes continually changing

    Advice to Management

    Be consistent with what is offered during the interview process

  8. "Ok"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Cardinal Financial Company full-time

    Pros

    Good people , nice breakroom, great experience.

    Cons

    Long hours, unfriendly competitive atmosphere.


  9. "Transaction Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Cardinal Financial Company full-time

    Pros

    My manager Beth Rogers was amazing! Hours and benefits are great.

    Cons

    Training for a TA IS NOT thorough. Need an extra week to train, interactive software (practice on fake loans), maybe even have an experienced TA help with training.

    Also, please hold the WHOLE team accountable for things.


  10. Helpful (2)

    "NO MONEY"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Outside Sales Representative in Atlanta, GA
    Former Employee - Outside Sales Representative in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Cardinal Financial Company full-time (Less than a year)

    Pros

    work from home full time

    Cons

    100% self-gen
    100% commission only
    NO LEADS PROVIDED
    ZERO compensation

    Advice to Management

    pay people to work for your company!!!!!