Care UK Reviews | Glassdoor

Care UK Reviews

Updated September 10, 2017
114 reviews

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2.6
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Care UK CEO Mike Parish
Mike Parish
58 Ratings

114 Employee Reviews

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Pros
  • Tough but rewarding work, lovely service Users, and lovely fellow colleagues (in 7 reviews)

  • Good pay, busy work, lots to learn and able to be involved in lots of HR related cases and daily tasks (in 6 reviews)

Cons
  • The manager at the outpatient department has no respect for her staff and never rewards people for their hard work (in 5 reviews)

  • A lot of misinformation and lack of communication between middle management (in 3 reviews)

More Pros and Cons

  1. "Bad cheap company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend

    I have been working at Care UK part-time

    Pros

    I work with nice people at least few of them. Job is permanent and give steady stream of income.

    Cons

    Hidden racism. They don't treat workers in the same way. You never get promoted if you are foreign even if you are the best worker. The amount work what we are doing it should be divided for 2 people or we should be paid more for it. It's good to get experience but not for a long time. Phisicaly and mentally draining. I don't recommend

    Advice to Management

    Listen to your staffs. Don't ignore them. Don't expect more and more and you are paying not enough for it. Treat staffs good, appreciate their work and they won't live.


  2. "great people great training but long hours"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Bristol, England (UK)
    Current Employee - Anonymous Employee in Bristol, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Care UK full-time (More than 3 years)

    Pros

    friendly supportive team members and supervisors, great call centre manager who is very approachable. good pay for call handler.

    job security is good as company is going from strength to strength

    Cons

    shift patterns are not great - 12 hours for full timers and every weekend for part timers

    Advice to Management

    consider alternating weekends for part time staff to aid retention

  3. "Work review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Domestic Assistant in Hull, England (UK)
    Former Employee - Domestic Assistant in Hull, England (UK)
    Recommends

    I worked at Care UK full-time (More than a year)

    Pros

    Company Pension. training and annual leave.

    Cons

    Always had staff problems on all levels


  4. "Very content"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reading, England (UK)
    Current Employee - Anonymous Employee in Reading, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Care UK full-time (More than a year)

    Pros

    A company that truly cares about its patients, and endeavours to do things better at all times. There is always an interesting new challenge to get involved in, and an opportunity to make a difference without encountering lots of red tape or barriers.

    Cons

    Because the business is always evolving and developing it can be difficult to keep abreast of changes in the services Care UK provides...sometimes you find out later than you'd like to, but it keeps you on your toes!

    Advice to Management

    Implement a process that helps to inform everyone of business developments and changes to the services provided


  5. "Employer Brand Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employer Brand Executive in Reading, England (UK)
    Current Employee - Employer Brand Executive in Reading, England (UK)
    Recommends
    Positive Outlook

    Pros

    Good Parking Facilities and locality to the town centre
    Good team atmosphere and working environment

    Cons

    Parking spacing can be limited on busy days


  6. "Enjoyed my time with Care Uk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Care UK full-time

    Pros

    Was able to develop the new service .
    Deliver high quality care.
    Work across all the commissioners .
    Effectively lead a team .
    Create new business opportunities.
    Loved my boss

    Cons

    The service was sold to another provider . I was fully involved in that decision but in the end that new company didn't work out for me.

    Advice to Management

    Its a very challenging time and wish you all the best . I guess things are going to really change over the next 2 years .


  7. "Hard Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Prefer Not to Say in London, England (UK)
    Former Employee - Prefer Not to Say in London, England (UK)
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Care UK full-time (More than 5 years)

    Pros

    Progressive career path if you want it , yearly training, NVQs, good e- learning but can be soul destroying and demotivating if your not careful.

    Cons

    Minimum staffing levels, loss of break times, high stress levels, no incentive to do extra shifts or duties , loss of pay if late but no pay if late leaving. No pay for travelling to training even when you live a long way away. Training on days off or when on leave.

    Advice to Management

    Value your non-clinical care home staff, give them decent pay, Team Leaders to be paid the same as Nurses, pay sick pay especially for work related time off,

  8. "Not worth the headache"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in Enfield, England (UK)
    Former Employee - Team Leader in Enfield, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Care UK full-time (Less than a year)

    Pros

    Wonderful residents that you could learn a thing or two from. Training opportunities. Some standout staff who really care and go above and beyond.

    Cons

    Long hours. Short staffed. Favouritism. Gossip culture. Bullying. Low wages. Unprofessional staff. Management is disconnected from reality. Real issues are ignored.

    Advice to Management

    Invest in the good staff and let go the ones who have consistently failed. Care quality is low and on a downward spiral.


  9. "Senior care assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Care Assistant in Whitton, London, England (UK)
    Current Employee - Senior Care Assistant in Whitton, London, England (UK)
    Doesn't Recommend
    Approves of CEO

    I have been working at Care UK (More than 10 years)

    Pros

    very welcoming staff, and training is always on the forefront

    Cons

    Money is crap, and promotions not transparent, left in the dark for NVQs. Very disappointed, others are promoted and others are left behind

    Advice to Management

    Please advertise any posts within the homes.


  10. Helpful (1)

    "Shocking. Very few managers care about staff or patients. Staff morale is very low."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Health Advisor in Dudley, England (UK)
    Former Employee - Health Advisor in Dudley, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Care UK full-time (Less than a year)

    Pros

    Overtime if you're a bit down on money, other than that, not a lot.

    Cons

    No patient care, useless management, constant process changes - result in mistakes, no staff care, no breaks, HUGE staff turnover!

    Advice to Management

    Look after your staff and the staff will reap you the business benefits you deserve.


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