Care UK Reviews

Updated Jul 6, 2020

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3.6
61%
Recommend to a Friend
87%
Approve of CEO
Care UK CEO Mike Parish
Mike Parish
107 Ratings
Pros
  • "Good pay rate, increasing every 6-12 months to match with the competition(in 11 reviews)

  • "Service users are great and nice(in 8 reviews)

Cons
  • "Rota allocation changed last minute so you’re not able to fulfil other aspects of your senior role(in 9 reviews)

  • "Very long hours for night staff(in 8 reviews)

More Pros and Cons
  1. "On the job"

    4.0
    Current Employee - Pharmacy Technician in Leeds, England

    I have been working at Care UK full-time

    Pros

    Good company to work for

    Cons

    Like all jobs sometimes has it's down side

  2. "CareUk"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Nurse in Chester, England
    Recommends
    Positive Outlook

    I have been working at Care UK full-time

    Pros

    The pay is brilliant for a nurse

    Cons

    I do not have any

  3. "Unhealthy Culture"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Management Accountant in Colchester, England
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Care UK full-time for less than a year

    Pros

    Not many - they have parking.

    Cons

    A lot of favouritism. The team has a bullying culture. I left due to bias and racial discrimination. Matters were reported but never addressed. The minute you complained you were pushed out by management as they went on a fault finding mission about work to label you an incompetent.

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  4. Helpful (1)

    "Very poor company - high quality expectations with little recognition, lots of lip service and box ticking"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Administrative Assistant 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Care UK part-time for more than 5 years

    Pros

    Family friendly policies, mediocre leave entitlement and that’s it I’m afraid. Only work here if you really do not need the money.

    Cons

    Very poor communication with staff, leading to anxiety and stress, heavy workload, poor training, not valued, not appreciated, low remuneration, morale low, too many changes creating stress. Honestly this is the tip of the iceberg. No support for employees from management if there are issues - simply swept under the carpet. Do not work for this company.

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  5. "Poor"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Carer in Chelmsford, England
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Care UK part-time for more than a year

    Pros

    None but 5 times over

    Cons

    Minimum wage. No job security. I was employed on a part time contract to do 3 days a week and never took and holiday days. Then they changed me to a bank contract without asking me and all my accrued annual leave just disappeared. Company disputed that they didn't have to pay it to me.

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  6. "Good company"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Personal Care Assistant in Edinburgh, Scotland
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Care UK part-time

    Pros

    Busy atmosphere great colleges and nice place to work

    Cons

    Nothing bad to say just looking for something different

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  7. "Excellent home"

    5.0
    Current Employee - Care Assistant in Norwich, England

    I have been working at Care UK part-time

    Pros

    Happy residents and excellent care provided

    Cons

    No cons to report now

  8. Helpful (1)

    "No benefits for front line staff"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    Former Employee - Anonymous Employee in Edinburgh, Scotland
    Doesn't Recommend
    No opinion of CEO

    I worked at Care UK full-time

    Pros

    Good team of carers Good working rota

    Cons

    No sick pay. Poor wage. Broken essential equipment left without repair for weeks. Online systems are very poor to get access to (left in a call queue for 40mins plus to be cut off). This means no access to payslips (which I believe is illegal). More interested in social media fame than adhering to safety measures. Impossible to complete the work expected in a day.

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  9. Helpful (1)

    "Pay doesn't match other homes"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Care UK full-time for more than a year

    Pros

    Lovely residents and some excellent carers

    Cons

    Didn't feel valued and management had favourites

    Continue reading
  10. "Standard"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Healthcare Assistant 
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Care UK part-time for more than a year

    Pros

    Job fulfillment and flexible shifts

    Cons

    Minimum pay without no added benefits

Found 273 reviews