Care UK Reviews | Glassdoor

Care UK Reviews

Updated May 26, 2017
106 reviews

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Full-time Part-time

2.4
Star Star Star Star Star
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Care UK CEO Mike Parish
Mike Parish
55 Ratings

106 Employee Reviews

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Pros
  • Tough but rewarding work, lovely service Users, and lovely fellow colleagues (in 7 reviews)

  • Good pay, busy work, lots to learn and able to be involved in lots of HR related cases and daily tasks (in 5 reviews)

Cons
  • The manager at the outpatient department has no respect for her staff and never rewards people for their hard work (in 5 reviews)

  • A lot of misinformation and lack of communication between middle management (in 3 reviews)

More Pros and Cons

  1. "Senior care assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Care Assistant in Whitton, London, England (UK)
    Current Employee - Senior Care Assistant in Whitton, London, England (UK)
    Doesn't Recommend
    Approves of CEO

    I have been working at Care UK (More than 10 years)

    Pros

    very welcoming staff, and training is always on the forefront

    Cons

    Money is crap, and promotions not transparent, left in the dark for NVQs. Very disappointed, others are promoted and others are left behind

    Advice to Management

    Please advertise any posts within the homes.


  2. "Good Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Catering Assistant in Chester, England (UK)
    Former Employee - Catering Assistant in Chester, England (UK)
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Care UK full-time (More than 10 years)

    Pros

    Annual on the job training in all aspects of job-specific requirements.
    Managers and Supervisors who listen to your concerns.

    Cons

    Pay is not that great.

    Advice to Management

    Keep listening to your workforce.


  3. "Slave"

    Star Star Star Star Star
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    The only reason to work here might be that you can't find work elsewhere.

    Cons

    Dreadful company where profit is everything. Profit comes before the wellbeing of elderly residents and before Care staff.

    Advice to Management

    Perhaps if the managers of individual care homes had better training and actually cared about vulnerable elderly people the company might be more successful. Sadly the company seems to be driven by ruthless profiteers


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "NEVER have I ever worked for a company like this before"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - 111 Health Advisor in Dudley, England (UK)
    Current Employee - 111 Health Advisor in Dudley, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Care UK full-time (Less than a year)

    Pros

    Shifts work around the children.
    Other than that there aren't any.

    Cons

    Unable to change shifts to accommodate your own health and wellbeing.

    No support from management at any level.

    You do as your told, you can't have an idea to help service or patient care.

    No flexibility.

    No breaks allowed unless you work over 6 hours despite the intensity of the job.

    Can tell it's a private company rather than the NHS. No patient care, money focused

    Advice to Management

    Review your processes for your staff. Staff that are treated well, perform well.
    Have a little more patient care, you are dealing with people's lives!


  6. "Rewarding role but work shift patters can be bad for your health"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - NHS 111 Health Advisor in Bristol, England (UK)
    Former Employee - NHS 111 Health Advisor in Bristol, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Good pay for a non-sales role, rewarding to help others, overtime rates are good

    Cons

    Work-shift patters, very number orientated, lack of support following traumatic calls

    Advice to Management

    Support the staff and the job they do, creative more incentives for work output


  7. "Good training, poor team leaders"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Carer in London, England (UK)
    Former Employee - Senior Carer in London, England (UK)
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great training, supportive senior management, opportunities to progress down the line

    Cons

    Poor pay with no sick pay, 12 hour shifts with 30 mins lunch break, some poor practice from team leaders and they treat you like kids. Your face needs to fit in. Can be very cold environment to start.

    Advice to Management

    Make new staff more welcome when they start


  8. "Terrible, DO NOT recommend"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in London, England (UK)
    Former Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    It's a job and you meet kind colleagues that are sadly being mistreated by management

    Cons

    Unprofessional rude management
    Minimum wage with no support in role

    Advice to Management

    Respect your hardworking employees. Bad management creates a toxic work environment.


  9. "WIC"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Reception Desk
    Former Employee - Reception Desk
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Care UK (Less than a year)

    Pros

    Okay pay, could do better

    Cons

    No respect for family life.

    Advice to Management

    Respect staff


  10. Helpful (2)

    "Average"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in London, England (UK)
    Current Employee - Anonymous Employee in London, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Care UK full-time

    Pros

    -sitting down
    -some people are nice

    Cons

    -bad pay
    -no progression
    -can be stressful

    Advice to Management

    -praise
    -stop thinking your above everyone


  11. Helpful (2)

    "Not bad"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Reading, England (UK)
    Current Employee - Anonymous Employee in Reading, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Care UK full-time (More than a year)

    Pros

    Good office location, good working hours i.e. there isn't a culture of working past 5:30pm on a regular basis. Tea and coffee is provided for free, you can have your parcels delivered to the office if you want to. Some training is available. Clinical people are generally very passionate about what they do.

    Cons

    There is a lot of staff turnover, there seems to be fairly regular rounds of redundancies and cost cutting. There isn't any sort of career development or staff retention strategy in place for non-clinical job roles. There seems to be a lack of strategy, or lack of communication if there is a strategy. Senior management are not very visible.

    Advice to Management

    Plan, consider staff retention, implement a staff communication strategy.


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