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Care UK Reviews

Updated February 21, 2018
130 reviews

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2.7
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Approve of CEO
Care UK CEO Mike Parish
Mike Parish
59 Ratings

130 Employee Reviews

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Pros
  • Tough but rewarding work, lovely service Users, and lovely fellow colleagues (in 7 reviews)

  • I love my job, great training and opportunities fir advancement (in 3 reviews)

Cons
  • Many of our senior staff work 12 hour shifts and then spend an extra hour handing over at the end of the day which they are NOT paid for (in 4 reviews)

  • The manager at the outpatient department has no respect for her staff and never rewards people for their hard work (in 6 reviews)

More Pros and Cons

  1. "Nursing Homes"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Carer (Bank Staff) in Malmesbury, England (UK)
    Current Employee - Carer (Bank Staff) in Malmesbury, England (UK)
    Recommends
    Positive Outlook

    I have been working at Care UK part-time (Less than a year)

    Pros

    Great staff and great vibes. Lovely location and well managed care homes. Would recommend a job there to anyone; you have to be able to provide a valid DBS check though.

    Cons

    The hours can be a bit of a stretch but the work is very rewarding. The patients can sometimes be difficult but in this line of work that is to be expected.

    Advice to Management

    Communicate more and make your roles and the roles of your staff more clear. The leadership at Stainsbridge House is a bit confusing.


  2. Helpful (1)

    "job at care uk"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at Care UK full-time

    Pros

    care about their customers within their homes

    Cons

    management structure within the homes is not that great

  3. "Maybe just bad luck"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Care UK full-time

    Pros

    Training is available in house

    Cons

    Bullying culture went unmanaged, very high staff turnover


  4. "Toxic but convenient"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Care UK full-time

    Pros

    You get paid on time, most people are able to go home on time, there is free tea and coffee, there is some parking, it's very near the train station and the town centre.

    Cons

    The Reading office is a toxic place to work with cliques, game playing, poor workplace behaviour and poor business etiquette. Many people are extremely defensive, don't respect each other and some of the leadership is very weak. Suggestions for improvements are met with defences. No structure and no hope for progression. Underqualified people are employed. No formal training programme so it's given to whoever shouts the loudest. Employees are not supported and managers don't have time for their reports - 121's quarterly at best and they are unstructured with no reference to annual objectives. There is a huge staff turnover in the Reading office - around 5 leaving every single month. There are frequent redundancies. Nobody has time to resolve issues so they claim there are no issues. There is no employee handbook. There is no performance related pay and no annual bonus. Pay rises are in line with NHS raises (so 1% if you're lucky) but it's a private company so there is no reason for this.

    Advice to Management

    Implement strategies for management training and skills training so it is fair. Aim to reduce the staff turnover and redundancies. Consider implementing performance related pay.


  5. "Okay for a first job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Assistant in Colchester, England (UK)
    Current Employee - Care Assistant in Colchester, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Care UK full-time (More than a year)

    Pros

    Really good spirited group of staff,great experience and is good to feel like your making a difference to people’s lives

    Cons

    Long hours, low income, hard work, poor management
    Not enough staff

    Advice to Management

    Take on board what staff tells you, appreciate employees, respect our wishes


  6. "administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Romford, England (UK)
    Current Employee - Administrative Assistant in Romford, England (UK)
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Care UK part-time (More than 5 years)

    Pros

    flexible working nice people to work for

    Cons

    work load to demanding at times


  7. "Senior care assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Care UK full-time

    Pros

    Management & good team work

    Cons

    Money is not good

    Advice to Management

    Can we have a bit more on salary please

  8. "care uk management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at Care UK full-time (Less than a year)

    Pros

    a well known company with good facilities of care homes

    Cons

    disorganized management
    no respect for nurses


  9. "Proud of the work we do providing the NHS 111 service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Advisor in Brierley Hill, England (UK)
    Current Employee - Health Advisor in Brierley Hill, England (UK)
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Care UK full-time (More than a year)

    Pros

    Great people, newly renovated offices, some opportunities, lots of overtime

    Cons

    Pay ...but who wouldn't want more, hard work (but rewarding) , need more time for 121's and team meetings

    Advice to Management

    Consider the breaks and shift patterns.


  10. "supplies administrator"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Supplies Administrator in Bristol, England (UK)
    Current Employee - Supplies Administrator in Bristol, England (UK)
    Doesn't Recommend
    Positive Outlook

    I have been working at Care UK full-time (More than 8 years)

    Pros

    excellent benefits and training

    Cons

    down sizing future business not bright

    Advice to Management

    Morale of the staff need to be pumped up


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