Care UK Reviews | Glassdoor

Care UK Reviews

Updated June 15, 2018
139 reviews

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2.4
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Care UK CEO Mike Parish
Mike Parish
61 Ratings

139 Employee Reviews

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Pros
  • "Tough but rewarding work, lovely service Users, and lovely fellow colleagues" (in 7 reviews)

  • "Tea and coffee is provided for free, you can have your parcels delivered to the office if you want to" (in 3 reviews)

Cons
  • "Lack of support from the management, pay is not great either" (in 5 reviews)

  • "There is a huge staff turnover in the Reading office - around 5 leaving every single month" (in 7 reviews)

More Pros and Cons

  1. "Too much hiarchy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    No opinion of CEO

    I worked at Care UK (More than a year)

    Pros

    Was able to do what I needed to get the job done

    Cons

    Too much hiarchy and bad management

    Advice to Management

    Get rid of the crap management


  2. "Nursing staff"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Nurse in London, England (UK)
    Former Employee - Staff Nurse in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Care UK full-time (More than 3 years)

    Pros

    Middle management superb. Very friendly and extreamly helpfull.
    Nursing staff all understand pressures of workin in a busy understaffed hospital.

    Cons

    Most senior management don’t care and don’t listen. No pay rises. Long hours. Not open to ideas. Not bothered about staff, just figures

    Advice to Management

    Start listening to the staff. Be more open and honest.

  3. "Worst company ever!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Administrator in Copthorne, England (UK)
    Former Employee - Business Administrator in Copthorne, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Care UK full-time (Less than a year)

    Pros

    Great caring colleagues that work hard even though they are poorly paid and treated.
    Lovely residents that deserve better

    Cons

    Awful Management
    Poor pay, no benefits
    Huge blame culture
    Huge staff turnover
    Terrible management that have no care towards their staff or their residents.

    Advice to Management

    Stop blaming staff for your mistakes, start to be what your called, I.e. Care !!!!!
    Relook at your pay structure and offer benefits
    Listen to your staff and take on board what they are saying about your management team whether it be good all bad
    Think about why you have such a big staff turnover, there’s obviously something wrong with your company and who’s leading it.


  4. "Terrible"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Assistant in Reigate, England (UK)
    Former Employee - Administrative Assistant in Reigate, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Care UK full-time (More than a year)

    Pros

    None at all. Just glad I saw sense and got out.

    Cons

    Huge blame culture which was actively encouraged. No responsibility and accountability - just blame others for your mistakes. Management dreadful - favourites got rewarded even though certain staff went through disciplinaries for wrong doings...swept under the carpet and those involved were management favourites. If your face fits you'll do fine regardless of what you do....otherwise, take the blame for others incompetencies. Pay very poor. Staff have to put up with corrupt management so employees should be rewarded for that at the very least!

    Advice to Management

    Be fair to all staff and not just favourites.
    Employ some decent managers.


  5. Helpful (1)

    "Some things never change..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Nurse in Ware, England (UK)
    Former Employee - Nurse in Ware, England (UK)
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Care UK full-time (Less than a year)

    Pros

    It's marginally better than trying to survive on JSA, but only in the way that having chronic diarrhoea is marginally better than having chronic constipation.

    Home Manager ISNT racist against white people. That's just some Daily Mail nonsense, no doubt from someone who is a bit of a bigot. This person has clearly mistook the managers inability to manage for something else. This person probably also says "I'm not racist but...". A lot.

    Cons

    It's good to see some things never change. In the same way Nigel Farage is bound to blame immigration for stepping on a plug, this care home manager continues to have her favourites, refuses to staff the home properly, refuses to respect, and nurture her entire team, and is rude to anyone who doesn't fit into her rectum.

    I have nothing but the utmost sympathy for anyone who has the misfortune to work for her. She is incapable of getting a rota out in a timely manner, incapable of looking at her previous rota to ensure her staff haven't just worked five long days in a row (despite only being contracted to do 40hrs, but hey, don't complain, she'll just discipline you for trying to stand up to her!), incapable of ensuring shifts are adequately staffed (because agency is expensive, and she's all about the budgets, who cares if it's "safe" or not!), and is honestly the worst manager I've ever had the misfortune to work for.

    Her clinical staff work hard to cover her backside, but she's got no thanks for them, and I genuinely pity to poor clinical lead here, she's doing her best, but it's like wading through treacle when managers are promoted above their capability, and their competence - it's called the Peter Princliple, and it's worth a read. I think it might actually have been written about her. She's got a degree in care management, don't you know? This degree isn't a nursing one, it's a pen pushing one, which is only about prophet margins, getting the maximum return for little financial investment, and selecting the perfect "fall guy" for when things go terribly wrong.

    Advice to Management

    I have no advice for this manager. It's futile. It falls on deaf ears. She doesn't care. She thinks she's the dogs reproductive organs, and nothing will change that. Unfortunately she's isn't the dogs reproductive organs, she does talk it a lot though.

    My advice to the CEO is to get a new manager, as soon as possible. Just read the reviews. There's something VERY wrong here. If you look at the glassdoor page for this managers precious home, you'll see many more of the same reviews of her.


  6. Helpful (1)

    "Toxic"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader
    Former Employee - Team Leader
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Care UK full-time (Less than a year)

    Pros

    Some nice colleagues, lovely residents

    Cons

    Rude manager, if you're face don't fit that's it. Racist against white British staff. Poor people skills. Manger did not value care staff unless they were her favourites.

    Advice to Management

    You need to get people friendly regional managers and they need to speak to care staff, stop looking down at them.


  7. Helpful (1)

    "Vulnerable people deserve more"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member
    Former Employee - Team Member
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Care UK full-time (More than a year)

    Pros

    The wonderful nursing team- hard working and dedicated

    Cons

    Management team didn’t have a clue- people promoted to high up positions through chance rather than merit
    Scapegoating of staff on lower banding
    Vulnerable people not receiving adequate healthcare
    No support when in post- as in zero support- get on with it and if you didn’t do it fast enough they threatened you with extending your promotion

  8. Helpful (1)

    "Awful"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Leader in London, England (UK)
    Former Employee - Team Leader in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Care UK (Less than a year)

    Pros

    Residents and some staff were lovely

    Cons

    Suppose to be a team leader but ended up being a care assistant waited ages to see if new job description come into force but my patience run out

    Advice to Management

    Before you advertise for team leaders be honest and don’t lied


  9. "Fieldlodge"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Senior Management
    Current Employee - Gardener Previously Carer in Saint Ives, East of England, England (UK)
    Current Employee - Gardener Previously Carer in Saint Ives, East of England, England (UK)
    Doesn't Recommend
    Negative Outlook

    I have been working at Care UK part-time (More than a year)

    Pros

    Being outside and having residents come out

    Cons

    Not enough hrs for work expected


  10. "There certainly are better career opportunities in administration than Care UK"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrator/Receptionist
    Former Employee - Administrator/Receptionist

    I worked at Care UK full-time

    Pros

    Some clinical staff are great.

    Cons

    No training was provided at all, workload is huge, the company is always understaffed due to high staff turnover (lots of people signed off with work-related stress on top). Employees don't get to have breaks, bullying and racist culture (beware if you're not British), if they don't like your face they will make your life miserable and make you feel little and insignificant, even though you work hard. Management is unapproachable, employees are forced to be examined by OH after a week of absence, even if you provide a sick note from your GP, you don't get to decide whether you want/need the appointment.
    Lack of support from the management, pay is not great either.
    If you are looking for an admin position there are lots of better places, this one isn't worth the energy and can cost you a breakdown.

    Advice to Management

    Management seem not to care about admin staff, as they are easily repleacable - it would be good to listen for once, also support people who work for you.


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