Care.com Reviews | Glassdoor

Care.com Reviews

Updated August 2, 2018
112 reviews

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3.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Care.com Founder & CEO Sheila Lirio Marcelo
Sheila Lirio Marcelo
73 Ratings

112 Employee Reviews

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Pros
  • "You do feel like the management team cares about your life outside of work which is important to work-life balance" (in 6 reviews)

  • "com is an all round great place to work, mostly because of the great people that work there and solid leadership team" (in 9 reviews)

Cons
  • "There are no cons that I can think of at this time" (in 6 reviews)

  • "Would not recommend working here if you want to work for a company that cares for you" (in 3 reviews)

More Pros and Cons

  1. Featured Review

    "A Great Place to Work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vice President Sales in Waltham, MA
    Former Employee - Vice President Sales in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Care.com full-time (More than 3 years)

    Pros

    Care.com is an all round great place to work, mostly because of the great people that work there and solid leadership team. The company manages to find a good balance between focusing on their financial goals and their drive to be a socially responsible company, which many other organizations find hard to do.

    Cons

    Some work can still be done to improve career progression within many of the teams and developing/coaching new leaders.

    Advice to Management

    As the company scales, focus a little more on empowering every employee and teaching them to have "bias for action" so that nothing gets in the way of the amazing things that you continue to do.


  2. "Personal assistant"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Care.com part-time

    Pros

    Easy, efficient, fast, immediate application

    Cons

    No messages sometimes, slow replies sometimes, hard to reach

  3. Helpful (1)

    "RUN AS FAST AND FAR AS YOU CAN FROM THIS COMPANY!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Care.com part-time (More than 3 years)

    Pros

    -- None whatsoever by any STRETCH of the imagination

    Cons

    -- cried from exhaustion and hopelessness EVERY SINGLE DAY I worked there
    -- overworked, underpaid
    -- they basically only care about their bottom line. They don't care a flip about their employees.

    Advice to Management

    Start listening to people's concerns and act on them. Treat your talent as they deserve to be treated, not as a disposable commodity that you can abuse as much as you want.


  4. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Care.com full-time

    Pros

    great people, vacation, company culture

    Cons

    low pay and career projection


  5. Helpful (2)

    "SDR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Care.com full-time

    Pros

    Amazing Corporate Culture, friendly and outgoing employees, high retention rate, great benefits

    Cons

    No cons thus far. Love everything about this place

    Advice to Management

    Keep up the hard work


  6. Helpful (1)

    "Great!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at Care.com part-time (Less than a year)

    Pros

    Flexible hours, tons of great families to work for, variety of jobs other than just watching children

    Cons

    Website can be hard to contact people


  7. Helpful (1)

    "Great mission oriented company - Excellent work/life balance for employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Care.com full-time (More than a year)

    Pros

    Engaging and inspiring CEO. Employees are passionate about the mission. Flexible hours/schedules. Everyone is very friendly and nice

    Cons

    Sometimes being nice is prioritized over being honest or straight forward. I think this can lead to priorities being a little broad and not focused.

    Advice to Management

    Keep being transparent with employees about performance and set high goals to challenge people to work harder.

  8. Helpful (1)

    "Great Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Care.com full-time (Less than a year)

    Pros

    smart, hard working people
    Room to try a variety of tasks

    Cons

    growth pains from recent IPO


  9. Helpful (2)

    "Work hard, burnout, get laid off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Care.com full-time

    Pros

    You'll get to work hard with some really wicked smart people. You just have to sift through some chaff to find these folks.

    Cons

    As the company has grown and become famous, it has attracted folks that are really in it only for themselves. If you're unlucky enough to be working for these political mavens, then life is going to be rough.


  10. "SItter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Care.com part-time

    Pros

    Great website to find potential families to sit for.

    Cons

    No cons at the moment.


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