Care.com Reviews | Glassdoor

Care.com Reviews

Updated March 28, 2018
104 reviews

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3.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Care.com Founder & CEO Sheila Lirio Marcelo
Sheila Lirio Marcelo
70 Ratings

104 Employee Reviews

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Pros
  • Had a flexible work from home gig (in 6 reviews)

  • You do feel like the management team cares about your life outside of work which is important to work-life balance (in 6 reviews)

Cons
  • There are no cons that I can think of at this time (in 5 reviews)

  • Would not recommend working here if you want to work for a company that cares for you (in 3 reviews)

More Pros and Cons

  1. Helpful (1)

    "loved it"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Care.com part-time

    Pros

    the people were amazing and the job was amazing

    Cons

    no downsides, just amazing. you would love it

    Advice to Management

    its wonderful


  2. "Great mission oriented company - Excellent work/life balance for employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Waltham, MA
    Current Employee - Anonymous Employee in Waltham, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Care.com full-time (More than a year)

    Pros

    Engaging and inspiring CEO. Employees are passionate about the mission. Flexible hours/schedules. Everyone is very friendly and nice

    Cons

    Sometimes being nice is prioritized over being honest or straight forward. I think this can lead to priorities being a little broad and not focused.

    Advice to Management

    Keep being transparent with employees about performance and set high goals to challenge people to work harder.

  3. "Great Atmosphere"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Boston, MA
    Former Employee - Anonymous Employee in Boston, MA
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Care.com full-time (Less than a year)

    Pros

    smart, hard working people
    Room to try a variety of tasks

    Cons

    growth pains from recent IPO


  4. "SItter"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Care.com part-time

    Pros

    Great website to find potential families to sit for.

    Cons

    No cons at the moment.


  5. "Work hard, burnout, get laid off"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at Care.com full-time

    Pros

    You'll get to work hard with some really wicked smart people. You just have to sift through some chaff to find these folks.

    Cons

    As the company has grown and become famous, it has attracted folks that are really in it only for themselves. If you're unlucky enough to be working for these political mavens, then life is going to be rough.


  6. "Okay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Found several jobs on here

    Cons

    Have to pay for services

    Advice to Management

    Go through ratings and make sure they're accurate


  7. "Great People. Good Teams"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Care.com full-time

    Pros

    People are excellent. Management supports growth.

    Cons

    The only can would be the location. I think that the company would attract more people if not in Waltham.

    Advice to Management

    I loved working at Care.com. I don't think I would want anything to change.

  8. Helpful (1)

    "Account Payable"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Care.com full-time

    Pros

    They have a great message.

    Cons

    There is very little work culture.


  9. "True to the Mission!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Care.com full-time (Less than a year)

    Pros

    The people who work here are completely committed to Care’s mission and truly care about and take pride in the work they are doing. Care.com has created an outstanding company culture. Everyone works extremely hard as individuals but also as a team. Although everyone works hard, they also know how to have fun and stress the importance of a work/life balance, which is refreshing. There are monthly company meetings for keeping everyone in the loop and adding to the transparency of the company. The hours can be very flexible and the company is accommodating with respect to working remotely. My coworkers are very supportive, inspire me everyday, and create a very collaborative environment. The people here are amazing, hardworking, and friendly - they make it easy to want to do good work for them.

    Cons

    There are no cons that I can think of at this time.

    Advice to Management

    Keep doing what you're doing.


  10. Helpful (4)

    "Great Mission, Great Culture!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Waltham, MA
    Current Employee - Anonymous in Waltham, MA
    Recommends
    Approves of CEO

    I have been working at Care.com full-time (More than a year)

    Pros

    I have been with Care.com for a little over a year. The transparency and company meetings are great, keeps the teams informed of the goals and how we plan to reach them. Your managers are always available for one on ones that help you target areas of growth and help with any issues that may arise. The people here are truly the best part of this company. My coworkers are constantly supporting and collaborating with each other which creates a strong sense community.

    Cons

    Not much comes to mind, have had a great experience with my time here and hope to be here for many years to come.


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