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CareCloud

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CareCloud

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CareCloud Reviews

Updated Jun 28, 2022

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Found 377 of over 388 reviews

3.5
63%
Recommend to a Friend
77%
Approve of CEO
CareCloud President and CEO  Hadi Chaudhry
Hadi Chaudhry
18 Ratings

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Top Review Highlights by Sentiment

Pros
  • "Good Benefits and learning environment(in 25 reviews)
  • "This is an exciting young company with a great culture and tons of room to grow.(in 19 reviews)
  • "Great people to work around and share the experience with.(in 12 reviews)
  • "Unlimited PTO and that’s about it(in 10 reviews)
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee

    Great experience

    Feb 28, 2022 - Helper in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Wonderful leadership that really cares about employee wellness. The yearly raise helps too!

    Cons

    None I can think of

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  2. 1.0
    Former Employee, more than 10 years

    Damaging Leadership Traits

    May 11, 2022 - Medical Biller in Rutherford, NJ
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The benefits are good and the PTO isn't bad.

    Cons

    The unnecessary tactics of micromanagement is truly overwhelming. The need to control the details of everyone's work is just uncalled for. Appreciation for not having a decline in your work is met by additional meetings and the want for daily feedback on what you've done all day. Being bought out by this company we lost a lot of employees. They make it very clear you are always replacable and to never feel secure in your job. You're walking on eggshells the second you step foot into that office instead of feeling included.

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    1 person found this review helpful
  3. 3.0
    Former Employee, more than 3 years

    Not Bad...

    Mar 23, 2022 - Software Engineer 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Work was fulfilling if you are into the tech stack they use, but the codebase was fairly old. Some new things were being done to improve the situation.

    Cons

    Lots of outsourcing after sale which meant a lot of junior developers. Good people, but there was a lot of turnover on their side which meant more coordination for those stateside. Not the same company it was before MTBC bought it, but it didn't make things bad relative to other companies.

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  4. 4.0
    Current Employee, more than 1 year

    Great Company - Needs better communication

    Jan 28, 2022 - Director of Operations in Charlotte, NC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great benefits, work environment. Salary is decent.

    Cons

    They need improvement in their communication between the branches of the company and the larger support team.

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  5. 5.0
    Current Employee, more than 5 years

    Golden for rapid growth

    Nov 27, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    This organization is excellent for those who wanted to grow at a fast pace. Other benefits are work from home, paid PTO, in-time salary, medical, and 401k.

    Cons

    Too many projects at one time.

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  6. 2.0
    Former Employee, more than 5 years

    Value your employees

    Feb 9, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Good team and good coworkers.

    Cons

    No raises, no bonuses, no reviews. No employee recognition.

    Continue reading
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  7. 2.0
    Former Employee, more than 1 year

    Company was mediocre

    Feb 24, 2022 - Anonymous Employee in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Friendly coworkers and nice people

    Cons

    Company lacked infrastructure and direction

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  8. 3.0
    Former Employee, more than 1 year

    UX Designers - Keep looking

    Jun 29, 2021 - User Experience Designer in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Freedom to work remotely and/or in office Coworkers are intelligent, self-driven individuals looking to contribute good work towards the product.

    Cons

    No performance reviews of any kind for the UX team making it difficult to assess one's progress in the company. Frustrating to assess the overall quality of work one is doing without infrastructure for feedback from higher-up staff. Weekend work is common due to project requirements being added very late towards the end of a sprint. Projects done on weekend are often submitted at the beginning of the following week leaving little time for review/iteration.

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    1 person found this review helpful
  9. 3.0
    Current Employee

    Ok company

    Nov 19, 2021 - Patient Service Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Appreciate a hard working employee

    Cons

    Disorganized Needs better management Not great pay

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  10. 4.0
    Current Employee

    Great company to work for

    Aug 8, 2021 - Product Manager in Miami, FL
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great department lead who motivates employees

    Cons

    Multiple projects to work on with constant shifts in priority

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Viewing 1 - 10 of 377 Reviews

CareCloud Reviews FAQs

CareCloud has an overall rating of 3.5 out of 5, based on over 388 reviews left anonymously by employees. 63% of employees would recommend working at CareCloud to a friend and 53% have a positive outlook for the business. This rating has improved by 12% over the last 12 months.

According to anonymously submitted Glassdoor reviews, CareCloud employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at CareCloud. This rating has been stable over the past 12 months.

63% of CareCloud employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CareCloud 2.8 out of 5 for work life balance, 2.8 for culture and values and 3.3 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at CareCloud to be career development, culture, benefits and the cons to be senior leadership, management, compensation.

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