CareCloud Reviews
Updated May 17, 2023
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Top Review Highlights by Sentiment
- "Great environment, unlimited opportunities to explore, best leadership, amazing working culture" (in 9 reviews)
Ratings by Demographics
This rating reflects the overall rating of CareCloud and is not affected by filters.
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- Former Employee★★★★★
Pros
treat agents very good ,supervisers assist us on time and care about our need .
Cons
offer GENTS NORE OPPORTUNITY TO GROW
- Former Employee, more than 1 year★★★★★
Pros
None- they paint a pretty picture but immediately set you up for failure
Cons
If you’re not part of the main clique, you’ll never be accepted. Employees with insider friends are never held accountable and blame will go to the outsider. The new guy will always get the work no one else wants. And forget about asking for help when they place bricks in your shoes and throw you overboard. Hard to swim when you’re being pushed under.
Continue reading - Former Employee★★★★★
Not the best but worked
May 17, 2023 - Anonymous Employee in Rutherford, NJRecommendCEO ApprovalBusiness OutlookPros
Great laid back environment for the most part
Cons
Too much work too little pay.
- Former Employee, more than 10 years★★★★★
Gaslighting/favoritism central
May 5, 2023 - Anonymous EmployeeRecommendCEO ApprovalBusiness OutlookPros
Nothing, unless you want to be overworked and underpaid.
Cons
They will force you to do other peoples work and protect those that do not want to work. They will gaslight you constantly whenever you catch them in hypocrisies. They protect the managers who constantly get bonuses and raises off of your hard work while you will never be considered for a raise.
Continue reading - Current Employee, more than 3 years★★★★★
Lifetime of complications
Jan 14, 2023 - Senior Quality Assurance Engineer in Miami, FLRecommendCEO ApprovalBusiness OutlookPros
Decent pay for onshore employees, benefits including health, life, dental, HSA, somewhat lax environment
Cons
Working with offshore transatlantic teams could hinder communication efforts between both parties because of language and time differences, offshore employees aren't cared about as much as onshore and therefore rotate in and out on a nearly monthly basis which ends up putting strains on the ongoing projects and deadlines because we have to set aside time over and over to onboard and train new hires every 2 to 3 months on the same thing. No increases based on inflation, only with promotions.
Continue reading - Current Employee★★★★★
Lots of products to sell , management and goals always changing
Mar 12, 2023 - Sales AssociateRecommendCEO ApprovalBusiness OutlookPros
Great product portfolio with plenty of options to sell
Cons
Multiple managers and changing sales team. Quota was really high with no support at all
- Former Employee★★★★★
Pros
I'm happy to work for Care Cloud MTBC, where I've learned a lot and launched my career. I enjoy the multi-cultural environment here as well as working with various teams where everyone is cooperative and willing to assist juniors in learning from seniors.
Cons
If they give employee to flexible environment, like not so much strictness the can retain employee for long time.
Continue reading - Former Employee, more than 1 year★★★★★
Poor leadership will be the death of CareCloud
Sep 1, 2022 - Marketing in Miami, FLRecommendCEO ApprovalBusiness OutlookPros
-Remote-first work environment -Opportunity to work across departments + wear different hats (every day is different) -Small company, intimate team -Decent benefits
Cons
-Low salary -No annual raises -Bonus structure is directly tied to stock price, not performance -VERY poor work/life balance. Expected to work 12+ hour days -Incompetent leadership from HR all the way to C-suite -No maternity leave -Limited PTO -Software is faulty; poor product reviews
Continue reading - Current Employee, more than 1 year★★★★★
Free will but not much support
Oct 25, 2022 - Sales Executive in Miami, FLRecommendCEO ApprovalBusiness OutlookPros
Management is not on top of you
Cons
4 managers in 2 years No support Quota always changing Implementation is In bas shape. Many deals don't go live
- Current Employee, more than 1 year★★★★★
Pros
The executive team has been every empowering. Training has become a top focus.
Cons
Work is remote, which has it's benefits.
CareCloud Reviews FAQs
CareCloud has an overall rating of 3.5 out of 5, based on over 441 reviews left anonymously by employees. 63% of employees would recommend working at CareCloud to a friend and 56% have a positive outlook for the business. This rating has improved by 1% over the last 12 months.
63% of CareCloud employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated CareCloud 2.6 out of 5 for work life balance, 2.9 for culture and values and 3.4 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at CareCloud to be career development, culture, benefits and the cons to be senior leadership, management, compensation.
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