CareCloud Reviews

Updated Jun 8, 2021

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Found 309 of over 315 reviews

3.1
57%
Recommend to a Friend
30%
Approve of CEO
CareCloud Divisional President Juan Molina
Juan Molina
10 Ratings
Pros
  • "Unlimited pto, cafecito, in some teams there was team work(in 10 reviews)

  • "Benefits are some of the best in Miami(in 8 reviews)

  • Cons
  • "Fast Paced Environment but it keeps it interesting(in 8 reviews)

  • "We have had our growing pains but like any start up company we are nothing compared to what we were just a mere year ago(in 6 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, more than 3 years

      Room to Grow

      Jun 8, 2021 - Patient Services Manager in Rutherford, NJ
      Recommend
      CEO Approval
      Business Outlook

      Pros

      This company has room to grow

      Cons

      Be ready for disorganization and not the best pay

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    2. 1.0
      Former Employee

      Run!

      Apr 29, 2021 - Senior Account Manager in Rochester, NY
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Benefits are good, pay is acceptable.

      Cons

      U.S billing companies are being bought up and work sent offshore, previous employees terminated, the work sent offshore is so poorly done causing provider offices to struggle, eventually terminate services. When a client terminates due to offshore neglect, U.S employees are terminated instead of the offshore staff. This company is essentially destroying provider and facilities with their acquisition of medical billing companies to raise the value of company stock/shareholders at expense of providers and U.S staff.

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      1 person found this review helpful
    3. 4.0
      Former Employee, less than 1 year

      Great Company, unfortunate changes

      Mar 10, 2021 - Quality Assurance Engineer in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Decent benefits and PTO Amazing work environment and friendly staff Company sponsored team building events Opportunities for growth

      Cons

      Were purchased by MTBC and forced to lay off 70+ staff after swearing up and down that such drastic changes weren't going to take place

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      2 people found this review helpful
    4. 5.0
      Former Employee, more than 1 year

      Good company to work for

      Mar 12, 2021 - Marketing Manager in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Supportive across all departments, everyone is willing to help regardless of seniority level

      Cons

      Needs improvement with communication gaps

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    5. 4.0
      Former Employee, more than 3 years

      Good place to work

      Mar 16, 2021 - Vice President Customer Support in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      CareCloud was a nice place to work

      Cons

      Can not thing of any

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    6. 5.0
      Former Employee, more than 1 year

      Great Place

      Mar 10, 2021 - QA Engineer 
      Recommend
      CEO Approval
      Business Outlook

      Pros

      I enjoyed the culture here

      Cons

      Difficult to maintain Work/Life Balance

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    7. 4.0
      Former Employee, less than 1 year

      Progressive

      Jan 18, 2021 - Administrative Associate in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Work is made to be fun Lots of catered lunches Productive Environment

      Cons

      There weren't really any cons but having to work on certain holidays

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    8. 4.0
      Former Employee, more than 1 year

      Great place for innovation

      Jan 21, 2021 - Integration Specialist in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Keeping up with the latest technology

      Cons

      Focus too much on revenue than product quality

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    9. 3.0
      Former Employee, more than 1 year

      It was nice until acquisition

      Mar 4, 2021 - Associate Software Engineer in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good structure, great people, free food

      Cons

      Management had bad time expectations

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    10. 1.0
      Former Employee, more than 1 year

      Horrible management

      Mar 17, 2021 - Customer Service Representative in Miami, FL
      Recommend
      CEO Approval
      Business Outlook

      Pros

      The pay was good and great benefits

      Cons

      Favoritism, racism, unprofessional, software always crashing

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