CareNow Reviews | Glassdoor

CareNow Reviews

Updated October 6, 2017
79 reviews

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2.2
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CareNow President Tim Miller
Tim Miller
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79 Employee Reviews

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Pros
  • awesome coworkers, flexible schedules (in 7 reviews)

  • Decent pay with differential on weekends/evenings (in 6 reviews)

Cons
  • upper management does not listen with concerns (in 14 reviews)

  • No breaks, terrible pay, terrible schedule, micromanaged (in 8 reviews)

More Pros and Cons

  1. Helpful (1)

    "Work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Front Desk Receptionist in Garland, TX
    Former Employee - Front Desk Receptionist in Garland, TX
    Doesn't Recommend
    Negative Outlook

    I worked at CareNow full-time (More than a year)

    Pros

    It's a great place to get experience towards an office job or receptionist position.

    Cons

    The manager I worked under was rude and did not want to foster employees to be better unless it went towards her bonus.


  2. "Receptionist"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CareNow full-time

    Pros

    nice co-workers and management there

    Cons

    long hours with no breaks

  3. Helpful (1)

    "nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CareNow full-time (More than 3 years)

    Pros

    great benefits, decent pay, awesome co workers

    Cons

    management, no set schedule, more concerned about numbers and not employees. short staffed leaving no room for lunches or breaks. like to cut hours when convenient for their efficiencies.


  4. "Patient Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    -Decent, not great pay.
    -Employee Restroom separate from Patients

    Cons

    OVERALL Terrible experience
    -Unreliable Hours
    -Corporate Mentality
    -Highly Replaceable / Disposable


  5. Helpful (3)

    "Do not waste your time here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - EDI Specialist in Coppell, TX
    Former Employee - EDI Specialist in Coppell, TX
    Doesn't Recommend
    Neutral Outlook

    I worked at CareNow full-time (More than a year)

    Pros

    I have met some amazing people here. And if you are looking for experience it's a good way to get your foot in the door. But that's it.

    Cons

    I worked at the corporate office in the billing department. The upper management is extremely unprofessional. They are opening clinics left and right but not hiring any more staff. They are opening clinics in other states but not researching state laws. They are opening clinics before setting up contracts with insurance companies which is a headache for patients and the employees. They are putting the billing team in empty offices with tiny desks because "there aren't enough cubicles". Even though there are several empty cubicles. They have 4-8 people packed in rooms. The lead micromanages and will follow you around the building. I couldn't go to the bathroom or break room without her following me. They give you a ridiculous work load. I was the only one in my department and had been asking for help for ten months. Management didn't care until the CEO noticed and all of the sudden it's their #1 priority. However, they still didn't help they just started micromanaging even more. I finally had enough and put my 2 weeks in. 2 days after they had created a new team of 6-8 people to do the job I had been doing all by myself. They do not care about quality work just quantity. This is resulting in dissatisfied employees and patients. They do not care about their employees. There is an extremely high turnover rate. The pay is below average. They do not care about the staff at the clinics either. I transferred from the clinic hoping this would be better but it's just the same. All they care about is money.

    Advice to Management

    Please listen to your employees. You cannot keep treating people this way. You are losing some amazing employees. I was not the first to leave and I will not be the last.


  6. Helpful (1)

    "Worst Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at CareNow full-time (Less than a year)

    Pros

    They have 12 hour shifts

    Cons

    Worst pay, biased, worst "junior high" environment imaginable!

    Advice to Management

    Grow up, stop showing favortism and start showing professionalism


  7. Helpful (2)

    "LVN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I have been working at CareNow full-time

    Pros

    Different schedules, 401K, weekend and evening differential.

    Cons

    Send you home if not enough patients in clinic, hard to make 40hrs per week, constantly changing policies so you don't bonus, very heavy work load most of the time, not enough quality time with the patients, they do not value or care about their employees.

  8. "back office"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I have been working at CareNow full-time (Less than a year)

    Pros

    Good PTO accrual, coworkers are great to work with, and doctors don't treat you like you are beneath them.

    Cons

    There is nothing I can think of.


  9. Helpful (1)

    "Prepare to be asked to work OT then called off night before"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at CareNow full-time

    Pros

    The people you work directly with and patients

    Cons

    CSC team, HR, hours are inconsistent.

    Advice to Management

    Maybe you should try and keep your employees long term and promote those that do well vs being stubborn and leaving positions open


  10. Helpful (1)

    "Childish PTO"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at CareNow full-time

    Pros

    A lot of volunteer opportunity.

    Cons

    No flex schedules, no work/life balance, have to schedule pto 3 months in advance, can only use 6 of your days, don't try to schedule a pto day for next week.

    Advice to Management

    I don't think anything would help.


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