CarePlus Health Plans Reviews | Glassdoor

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CarePlus Health Plans Reviews

Updated 8 Sep 2019

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2.6
StarStarStarStarStar
Rating TrendsRating Trends
31%
Recommend to a Friend
0%
Approve of CEO
CarePlus Health Plans CEO Peter L Jimenez (no image)
Peter L Jimenez
3 Ratings
  1. Helpful (1)

    "Worst company I ever worked with."

    StarStarStarStarStar
    Former Employee - Member Services Representative in Winter Haven, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at CarePlus Health Plans full-time for more than a year

    Pros

    401K it is the only benefit that actually works in this company and perks and discount program and the training was good, not the best, but good

    Cons

    Commute, everything they do or implement is "mandate" by CMS. Procedures sucks, upper management is the worst I ever worked with. PTO does no work, you put youre request and is never approve, so you have to call out. Upper management never admit when there wrong, its all the deparment fault or is mandate by cms. Teamwork does not exits and they treat you and make you feel like the dummest person. A lot of people is... leaving the company for many reasons. I will never recommend this company to nobody, go someplace else where you feel like a real person. The heatlh insurance dor employees sucks!

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    Advice to Management

    Nothing because there are never wrong

    CarePlus Health Plans2016-05-03
  2. "Sales Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Sales Representative in Green Cove Springs, FL
    Doesn't Recommend
    Negative Outlook

    I have been working at CarePlus Health Plans full-time for more than a year

    Pros

    Good benefits package Great matching on 401k Company is owned by Humana and they handle all payroll and benefits

    Cons

    Little support from company management Restricted to only selling MA plans and a Humana Dental plan, was told that I would be able to sell other products, but that won't happen Target customer is poor and to be successful, you will need to work in the poorest areas

    Advice to Management

    Don't mislead employees with empty promises Follow up and follow through with your commitments

    CarePlus Health Plans2016-01-15
  3. "careplus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Tampa, FL
    Recommends
    Positive Outlook

    I have been working at CarePlus Health Plans

    Pros

    Very fast paced, detail oriented position. With a tremendous amount of opportunities for growth.

    Cons

    Sometimes you feel a bit helpless because being able to assist the member the way you would like is out of your control.

    CarePlus Health Plans2016-01-08
  4. Helpful (2)

    "Is this company really part of Humana?"

    StarStarStarStarStar
     

    I worked at CarePlus Health Plans

    Pros

    The location is convenient and adequate parking space is provided. There is also a cafe in the building should you have to work late.

    Cons

    Extremely behind for a company that is part of Humana. A large company with a small business mindframe. Change is inevitable and unfortunately the ones that do accept it are still anchored down by the small business minded ones there.

    CarePlus Health Plans2016-02-05
  5. Helpful (1)

    "lack lusture managerment..."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - MarketPoint Agent in Orlando, FL
    Doesn't Recommend
    Negative Outlook

    I worked at CarePlus Health Plans full-time for more than 5 years

    Pros

    easy going , do what you want as long as you hit your required min self generated sales

    Cons

    serious amount of driving 35,000 miles a year plus!

    Advice to Management

    be more engaged,spend more time with the Careplus captive agents helping them to find leads!

    CarePlus Health Plans2016-01-10
  6. "A Solid Foundation"

    StarStarStarStarStar
     
    Recommends
    Positive Outlook

    I have been working at CarePlus Health Plans

    Pros

    Straightforward work environment with very supportive management.

    Cons

    a LOT of driving (Some days = 150+ miles), lead generation,

    CarePlus Health Plans2015-12-04
  7. "Customer Service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Miami, FL
    Doesn't Recommend
    Positive Outlook

    I have been working at CarePlus Health Plans full-time for more than 5 years

    Pros

    Good Pay, genuine and gentile co-workers

    Cons

    Poor management decisions, unstable environment

    Advice to Management

    Consider that you hire persons with needs not toys...

    CarePlus Health Plans2015-10-26
  8. "Awesome Diverse Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Digital Media Analyst in Tampa, FL
    Recommends
    Positive Outlook

    I have been working at CarePlus Health Plans full-time for less than a year

    Pros

    Focused on the wellness and health of their members and employees. Very diverse and welcoming culture. Have various interest groups for associates to join including a women's group, military, etc. to help develop your career path.

    Cons

    Starting to allow some associates to work from home. Wish it would spread more throughout the organization.

    Advice to Management

    Keep up the great work!

    CarePlus Health Plans2015-09-26
  9. Helpful (2)

    "Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend

    I have been working at CarePlus Health Plans

    Pros

    Good pay, work from 8 to 5 sometimes

    Cons

    Treat employees unfairly and people there are constantly trying to get you in trouble no clock in device either so they will mark you up for tarried without any proof. Mandatory overtime

    Advice to Management

    Hire professional beings and not unprofessional manager whom curse and argue in meetings

    CarePlus Health Plans2015-08-25
  10. Helpful (4)

    "Don't do it!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook

    I worked at CarePlus Health Plans

    Pros

    Close to home. Met nice people when in training. Not much more to say on the Pro side.

    Cons

    For a health insurance company they have crappy medical benefits. If you don't take a health assessment they charge a fee of $25 per pay period. Although trainers are great people with the exception of one, the training stinks. No real support from management. You're confined to a desk with a instant messaging support group that takes forever to respond. If you are on the phone for too long with a member you will... get a IM. HIGH PRESSURE, NEGATIVE WORK ENVIRONMENT. WORK HERE AND YOU'LL FEEL BROKEN DOWN EVERY DAY.

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    CarePlus Health Plans2015-06-12
Found 33 reviews