CarePlus Health Plans Reviews | Glassdoor

CarePlus Health Plans Reviews

Updated Sep 8, 2019

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2.6
StarStarStarStarStar
Rating TrendsRating Trends
31%
Recommend to a Friend
0%
Approve of CEO
CarePlus Health Plans CEO Peter L Jimenez (no image)
Peter L Jimenez
3 Ratings
  1. "CNA"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Recommends
    Positive Outlook

    I worked at CarePlus Health Plans

    Pros

    Great Company to work for out to you need extra income.

    Cons

    Short Assignments. Sometimes two hour assignments

    Advice to Management

    Give longer Assignments

    CarePlus Health Plans2015-04-11
  2. Helpful (2)

    "Really stressful atmosphere."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in Doral, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at CarePlus Health Plans full-time for less than a year

    Pros

    The salary is not bad compared to other Customer Service positions in the area and most of your colleagues are really friendly.

    Cons

    Aside from the stress that working with members over the phone put you under what really makes this job stressful is the pressure of the managers and supervisors. They want you to do a great job but they are always over your back because they want you to do it fast, come one, if you want quality in service, you have to familiarize with the members and take your time to assist them. The worst thing is that you are... afraid everyday that you can get fired if you make a simple mistakes.

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    Advice to Management

    Please, be more flexible. Take into account that workers are humans too and that we can make mistakes. At the end, member services associates are the ones that speak directly to the members and actually keep the company running.

    CarePlus Health Plans2014-11-14
  3. Helpful (7)

    "Stuck in a small business mind frame even though it's part of a big organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend
    Positive Outlook

    I have been working at CarePlus Health Plans full-time for more than 3 years

    Pros

    I have a flexible boss.

    Cons

    A lot of petty, inexperienced managers. If you are not in the clique or "related" just forget about being successful. This is not a company for you if you are not hispanic or part of the good ole boys club. The pay is just enough to keep you above the poverty level but not enough to handle emergency expenses.

    Advice to Management

    Wake up! Don't promote people into positions they don't know anything about just because they are friends or part of the "club" . You do not live the culture and values you speak.

    CarePlus Health Plans2014-04-16
Found 33 reviews