CareSource Reviews | Glassdoor

CareSource Reviews

Updated June 27, 2017
21 reviews

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2.8
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Pamela Morris
8 Ratings

21 Employee Reviews

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  1. "Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sourcing Manager in Vandalia, OH
    Current Employee - Sourcing Manager in Vandalia, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareSource (More than a year)

    Pros

    Good pay. Growth. Good benefits.

    Cons

    Some areas overloaded others not. In separate buildings. Cubicles with low walls. Inconsistent at times.


  2. "Terrible management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Dayton, OH
    Current Employee - Analyst in Dayton, OH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CareSource full-time (More than 5 years)

    Pros

    Coffee shop, PTO, benefits, nice building

    Cons

    Management do not know how to lead or collaborate. Teams do not work together but against each other. Horrible silos of information and no willingness to share.

    Advice to Management

    Share, communicate, lead as a part of the team, educate yourself on good leadership skills since it's not taught or enforced.

  3. Helpful (1)

    "It's a nut house."

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Dayton, OH
    Former Employee - Anonymous Employee in Dayton, OH

    I worked at CareSource (Less than a year)

    Pros

    Good cafeteria. That's about the only good thing I can say.

    Cons

    No collaboration. Lack of centralized focus.


  4. "Case manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Cleveland, OH
    Current Employee - Case Manager in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CareSource full-time (More than a year)

    Pros

    Better salary but work greater than 60 hrs a week

    Cons

    Work more than 60 hours a week on salary. No pay for being on call for a week. Punitive management.

    Advice to Management

    Quit acting like mean girls or power hungry and support your hard working teams.


  5. Helpful (2)

    "No connectivity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Dayton, OH
    Current Employee - Employee in Dayton, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Clean environment
    Large cafeteria
    Coffee shop

    Cons

    Business is driven by politics. Poor communication between departments and delays work progress. Regulatory requirements do not come first then comes chaos to get it done. Management has teachers pets who do not have to follow the same standards. Insubordination to lower management. Great ideas get lost or disregarded.

    Advice to Management

    Organise your department. Set standards for all and be more perceptive to the issues and communication between teams. If the teams are broken so is the department. Enforce engagement. Listen to the little people. They are your workforce and culture.


  6. Helpful (3)

    "A once promising organization that has seen its day."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case and Disease Manager in Cleveland, OH
    Former Employee - Case and Disease Manager in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CareSource full-time (More than 3 years)

    Pros

    PTO, co workers, telecommuting and bonus.

    Cons

    Zero work life balance. Micromanaging middle management. No accountability by supervisors and middle management. Everyone for themselves. Classic 80/20 environment. The 20% that do the work burn out and leave leading to high turn over.

    Advice to Management

    Cut back on nepotism, hire staff that is not self serving and in the job for more than a paycheck. This organization has become one big sorrority.


  7. "Slow moving organization"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Program Manager in Dayton, OH
    Former Employee - Senior Program Manager in Dayton, OH
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CareSource full-time (More than a year)

    Pros

    Great focus on the employees, values are very focused on their clients and supporting their needs

    Cons

    As a not for profit Caresource does not focus on delivery effectiveness, their very tied to process - even if it gets in the way of delivery

    Advice to Management

    Process is a guideline! Hire leaders who have enough experience to be able to leverage appropriate processes and tools instead of relying on the process to get the work done

  8. Helpful (2)

    "Its needs some approving wit employer and employees relatiions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Claim Analyst in Dayton, OH
    Former Employee - Claim Analyst in Dayton, OH
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at CareSource full-time (More than 10 years)

    Pros

    It would be for the benefits and the employees are friendly

    Cons

    Managements needs training on how to confront their employees

    Advice to Management

    If they want to stay in business with Kentucky they need them get to know all about the company.


  9. Helpful (5)

    "Paint a pretty picture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case and Disease Manager in Louisville, KY
    Current Employee - Case and Disease Manager in Louisville, KY
    Doesn't Recommend
    Neutral Outlook

    I have been working at CareSource full-time (Less than a year)

    Pros

    Benefits are good, four weeks vacation in the first year. Health insurance is average. Great ongoing staff education program and continuing college education plan.

    Cons

    Working a startup office in Kentucky for a company who failed to analyze the market and were unsuccessful promoting the product. Miscalculated the other MCO's vying for market share and lost over half the original membership within four months. Expected the case management staff to fix this problem on the back end by assigning additional job responsibilities normally covered by a team of five. Culture and values of the corporate office are not reflected in the new Kentucky office.

    Advice to Management

    Be honest during the interview process. Potential hires base their salary on the position offered.


  10. "Awesome"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst in Dayton, OH
    Current Employee - Analyst in Dayton, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareSource full-time (More than a year)

    Pros

    Has great Benefits and culture

    Cons

    Very fast pace...projects are large

    Advice to Management

    Slow down...or hire more


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