CareSource Reviews | Glassdoor

CareSource Reviews

Updated February 17, 2017
20 reviews

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Full-time Part-time

2.9
Star Star Star Star Star
Rating Trends Rating Trends
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Pamela Morris
7 Ratings

20 Employee Reviews

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  1. "Great Culture and Impressive Benefits for non profit"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Commitment to Members, culture, growth opportunities

    Cons

    Very rapid growth leads to growing pains

    Advice to Management

    Keep appreciating and supporting staff


  2. "Case Manager"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at CareSource full-time

    Pros

    Good pay, yearly bonuses and raises, benefits

    Cons

    Mico management, stressful work environment

    Advice to Management

    Decrease caseloads and increase efficiency


  3. "Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sourcing Manager in Vandalia, OH
    Current Employee - Sourcing Manager in Vandalia, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareSource (More than a year)

    Pros

    Good pay. Growth. Good benefits.

    Cons

    Some areas overloaded others not. In separate buildings. Cubicles with low walls. Inconsistent at times.


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  5. "It's a nut house."

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Dayton, OH
    Former Employee - Anonymous Employee in Dayton, OH

    I worked at CareSource (Less than a year)

    Pros

    Good cafeteria. That's about the only good thing I can say.

    Cons

    No collaboration. Lack of centralized focus.


  6. "Case manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager in Cleveland, OH
    Current Employee - Case Manager in Cleveland, OH
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CareSource full-time (More than a year)

    Pros

    Better salary but work greater than 60 hrs a week

    Cons

    Work more than 60 hours a week on salary. No pay for being on call for a week. Punitive management.

    Advice to Management

    Quit acting like mean girls or power hungry and support your hard working teams.


  7. Helpful (2)

    "No connectivity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Dayton, OH
    Current Employee - Employee in Dayton, OH
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Clean environment
    Large cafeteria
    Coffee shop

    Cons

    Business is driven by politics. Poor communication between departments and delays work progress. Regulatory requirements do not come first then comes chaos to get it done. Management has teachers pets who do not have to follow the same standards. Insubordination to lower management. Great ideas get lost or disregarded.

    Advice to Management

    Organise your department. Set standards for all and be more perceptive to the issues and communication between teams. If the teams are broken so is the department. Enforce engagement. Listen to the little people. They are your workforce and culture.


  8. "Case manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at CareSource full-time

    Pros

    Great people and safe work environment.

    Cons

    Low pay and micromanagement to the max.

    Advice to Management

    Take a course on How to Communicate With People.


  9. Helpful (3)

    "Great mission, Over-whelming work load"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CareSource full-time (More than 3 years)

    Pros

    Mission-driven, great people who want to make a difference.

    Cons

    Not willing to hire enough staff. Needed more ramp time for new business opportunities. Far too many opportunities pursued at once for the current staff.

    Advice to Management

    Move to a 10-12% administrative expense model so you can maintain experienced employees.


  10. "Customer Advocate"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great benefit packages, friendly management

    Cons

    Low pay for the work load


  11. Helpful (2)

    "A once promising organization that has seen its day."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case and Disease Manager in Cleveland, OH
    Former Employee - Case and Disease Manager in Cleveland, OH
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at CareSource full-time (More than 3 years)

    Pros

    PTO, co workers, telecommuting and bonus.

    Cons

    Zero work life balance. Micromanaging middle management. No accountability by supervisors and middle management. Everyone for themselves. Classic 80/20 environment. The 20% that do the work burn out and leave leading to high turn over.

    Advice to Management

    Cut back on nepotism, hire staff that is not self serving and in the job for more than a paycheck. This organization has become one big sorrority.



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