Career Connection, Inc. Reviews | Glassdoor

Career Connection, Inc. Reviews

Updated December 6, 2017
81 reviews

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2.2
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Jessica L. Killgore
28 Ratings

81 Employee Reviews

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Pros
  • You meet some good people with CCI, but overall it's an entry level job with awful benefits (in 5 reviews)

  • Working in a call center, for Large Coporation with great Morals (in 3 reviews)

Cons
  • Very low pay and no opportunity for annual raise (in 5 reviews)

  • Poor training preparations, poor support from team & team leaders (in 3 reviews)

More Pros and Cons

  1. "I would pass this company all together"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Career Connection, Inc. full-time

    Pros

    Schedule coworkers potlucks incentives for doing well

    Cons

    Management doesnt care about your concerns, favoritism, unequal pay

    Advice to Management

    Be fair treat everyone fairly


  2. "A joke"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Leader in Buffalo, NY
    Current Employee - Team Leader in Buffalo, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Career Connection, Inc. full-time (More than a year)

    Pros

    None - I really mean none.

    Cons

    Some of the worst managers I've ever worked for.

    Advice to Management

    Get all new management - you stink.

  3. "CCI - IBM - Morgan Stanley Account"

    StarStarStarStarStar
    Former Employee - Customer Service/IT Support Agent in Boulder, CO
    Former Employee - Customer Service/IT Support Agent in Boulder, CO
    Doesn't Recommend
    Disapproves of CEO

    I worked at Career Connection, Inc. full-time (More than 5 years)

    Pros

    It is easy to get a job w/them. They provide contractors to IBM only.

    Cons

    Over all the management style is antagonistic towards employees instead of supportive. For instance they may change your schedule (2 day notice) or account (2 hr notice) w/no discussion w/you what so ever. They show very little respect for their employees.

    Very low pay and no opportunity for annual raise.

    Advice to Management

    Over all the management style is antagonistic towards employees instead of supportive.

    CCI Managers need to take more time to interact 1 on 1 with employees in a private office instead of communicating through instant messaging or meeting in a shared office. Way too much communication is lost through instant messaging.


  4. "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    There really aren't any pros to working here besides a pay check.

    Cons

    Horrible, everything is absolutely horrible here.

    Advice to Management

    Do the complete opposite of everything you're doing.


  5. "Good comany to start...."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    If you are new to management this is good place to start they will help you and coach you along the way now complaints

    Cons

    To many additional responsibilities for managers

    Advice to Management

    Allow the people more time to develop to their full potential.


  6. "Ehhh"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Career Connection, Inc. full-time (More than 3 years)

    Pros

    You meet some good people with CCI, but overall it's an entry level job with awful benefits.

    Cons

    Bad pay, bad benefits, bad customers. I know the local managers are trying their best, but they don't have much to work with.

    Advice to Management

    Start investing in the people that work for you.


  7. "Your low cost IT provider"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Technical Support Representative in Smyrna, GA
    Former Employee - Technical Support Representative in Smyrna, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Career Connection, Inc. full-time (More than a year)

    Pros

    This company provides IT support to various customers including IBM and Lenovo.

    Cons

    A low cost IT provider that provides almost no benefits.

    Advice to Management

    Stand up for your employees and work with your customers better.

  8. Helpful (1)

    "The Job can be tolerated, however Management needs to improve."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Technology L1 in Buffalo, NY
    Current Employee - Associate Technology L1 in Buffalo, NY

    I have been working at Career Connection, Inc. full-time (Less than a year)

    Pros

    Great IT experience and knowledge can be gained. However, there is not enough supporting documentation at times to assist end users with their technical users. The tools provided do not work most of the time which can leave an employee frustrated that they cannot resolve an issue.

    Cons

    Benefits suck, PTO Accrual could be better, Too much Harrassment on the phones and not enough training provided for systems being used. They also do not offer morale groups or activities for employees to participate in besides a monthly potluck lunch.

    Advice to Management

    Imporvement is needed overall. Employee Morale is low.


  9. "Creative Channel Services In-store Vendor for Major Technology Brands Retail first introduction."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inside Technology and Sales Specialist Technology in Boulder, CO
    Former Employee - Inside Technology and Sales Specialist Technology in Boulder, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Career Connection, Inc. part-time (More than a year)

    Pros

    Excellent to gain education and technology experience I went on to ITT software specialist from CCI

    Cons

    The time on a helpdesk is short but the experience is amazing!

    Advice to Management

    Keep up the great synergy it really helped me excel in my education and employment.


  10. "Horrible company to work for"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Level I I T Agent in Buffalo, NY
    Former Employee - Level I I T Agent in Buffalo, NY
    Doesn't Recommend
    Negative Outlook

    I worked at Career Connection, Inc. full-time (Less than a year)

    Pros

    None, the security guards are nice & greet you

    Cons

    Don't waste your time applying here & if your currently employed do not, I repeat, do not leave your job for them, they will not hesitate to replace you. The pay seems good but you have to pay for parking which takes a chunk out of your check on top of taxes, they do not train you at all, you train yourself & wing it after that, no vaca time, pto nothing, if your thinking about applying to ibm/CCI downtown buffalo have a backup plan because they are not loyal & they got alot of stuff with them.

    Advice to Management

    Stop the hiring process & focus on properly training the staff you currently have, because had yall done that, yall wouldn't of did this mass firing, which was a complete joke, this company fired at least 10 people in a matter of 5 business days, for no reason except the bull excuses they made up, because we were their guinea pigs & they were done with us. So to Management I'm sure sooner than later the downtown location will be closed because y'all don't know wat y'all doing


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