Career Education Reviews | Glassdoor

Career Education Reviews

Updated April 27, 2017
360 reviews

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2.8
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Todd Nelson
22 Ratings

360 Employee Reviews

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  1. Helpful (6)

    "CEC NEEDS TO CLEAN HOUSE AND START OVER"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Instructor in Tempe, AZ
    Former Employee - Senior Instructor in Tempe, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    There aren't many, the benefits were better than average, the tuition plan was ok but very late in happening. It became obvious that management was the problem and that the company could not survive it's own dysfunction.
    As a result, there's lots of turnover of managment and at all levels frankly, which dooms a company to repeat the same mistakes over and over. People were promoted based on a good old boys system and not based on qualifications, past results, or credentials. In fact lots of managers have no credentials that relate to their position. There was a lot of lip service to ethics, and principals but in practice blatent disregard for what would be best for the company and their customers.

    Cons

    People were treated with such disrespect, no regard for private/family life, no communication, management very incompetent and never listened to employees even when they got very good and genuine feedback. After working here you'll appreciate working at a real company.
    Very fast growth put unqualified people in positions of authority who didn't hold their charges accountable for their performance.

    Advice to Management

    You can't, they won't listen, they think they know it all, when in fact they don't know jack about anything. All the management staff I met had never really run a college or worked in legimate education before, and had not actually been successful at managing a for-profit company either. Many had a military career, which is NOT a qualification to run a company or a college. And when you treat your employees like military personnel and expect them to jump when you bark orders... that just does not fly in business today.


  2. Helpful (2)

    "READ THIS BEFORE WORKING AT HARRINGTON COLLEGE!!!!!!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Representative in Hoffman Est, IL
    Former Employee - Admissions Representative in Hoffman Est, IL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Coworkers were a pleasure to work with
    Faculty- The faculty is great and underpaid. They do have great backgrounds and are probably the best part of the school.

    Cons

    READ THIS BEFORE WORKING OR ENROLLING AT HARRINGTON COLLEGE!!!!!!!

    I worked at HCD for a number of years and would like to take this review to provide you some behind the scenes information that is not normally made public.

    Financial Aid- They no longer have a FA office or representatives on campus. They were all laid off and now it is being handled by a centralized office through its parent company CEC(Career Education Corporation). Don't expect to get hands on service regarding your tuition and FA questions. Have you ever heard of a campus that doesn't have a FA office?!

    CEC- Career Education Corp. is really the school you are working at or going to. That is who pays the salaries and processes your FA loans. It is not Harrington College. They try to make it seems likestudents are going to a unique school, but they are not. One school it owns is Brooks Institute which has had tons of lawsuits against them from students claiming they were provided false information. Check out this forum.

    Admission- Harrington College is a For-profit school. It makes its money from enrolling as many students as possible and getting them to start. The goal is to get the student to sit in class for more than two weeks because then they have to pay tuition. Admission representatives' performance is based on the number of students they get to start each year. For those that don't hit their target they are fired. Because of this reason many representatives were caught forging documents and saying anything to the student to get them to enroll. When you speak with a representative you are just a number. The only way to move up in the department is to enroll more students. They even used to give additional compensation to admission reps that enrolled more students past their targeted goal. These individuals would then go to a “conference” at an exotic location, but this has since stopped. It also says something that the graduation, employment and tuition rates are all hidden on a small link on the bottom of the webpage.
    Leads- The school purchases leads from outside vendors and then will call each person no more than three times a day. It is expected that each representative will make 100 dials or more. They want students to fill out an application and pay the application fee within 24 hours. Keep in mind that they hold this information for years and will go back to it several times a year until the person asks to not be called again.

    Bottom-line is the school had a great reputation and then was bought out by CEC, which has since over charged its students and created a stressful and unprofessional environment at the school. If you have tons of money to blow and want to go there than fine, but if you have to take out loans then I would choose another school. Keep in mind that Harrington College makes a profit the longer you are there. Don’t give them your phone number or email address unless you want to be blasted with information for years to come.
    I wish you luck in your professional and education endeavors and hope you go to a great school.

    Advice to Management

    Not everything is about profit.


  3. "Diploma Mill"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Faculty in Phoenix, AZ
    Former Employee - Faculty in Phoenix, AZ
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Competitive benefits package, easy freeway access.

    Cons

    Negligent and narrow focused corporate leadership. Questionable ethics,no strategic planning or company vision that is translated by management to faculty. Faculty left in dark regarding goals, with daily changes, because of poor leadership at corporate level. Carrots dangled with promise of promotions that do not exist.

    Advice to Management

    Adhere to principles of your own mission statement. Offer a quality product and you will sell a quality product that is beneficial to students and community.


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  5. Helpful (2)

    "A good starting position but not somewhere you should get comfortable"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Aid Processor in Hoffman Estates, IL
    Current Employee - Senior Financial Aid Processor in Hoffman Estates, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Career Education full-time (More than 5 years)

    Pros

    Good salary for a position that does not require a college degree

    Cons

    Management is terrible. I had written a far more in-depth review (that was true) but there was some glitch and it all got erased.

    Plainly said, they want everything you've got while giving nothing in return. They bribe us with pizza parties instead of paying us what we are worth or paying us for what we do for the company.

    Advice to Management

    Learn how to treat your employees. No one wants to to work until 9 PM or on Saturdays for this kind of position. The kind of stress workers deal with here shouldn't go hand in hand with the type of work we do here.


  6. "A Place to Take Advantage of Students"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Student Finance Representative in Cambridge, MA
    Former Employee - Student Finance Representative in Cambridge, MA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Career Education full-time (More than a year)

    Pros

    I had a great supervisor who was always supported me and gave great advice.

    Cons

    The upper management took little interest in the welfare of the students and my interaction with the students always had the underlying question "how can I get their money?"


  7. Helpful (1)

    "Dysfunctional"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Manager in Hoffman Estates, IL
    Current Employee - Senior Manager in Hoffman Estates, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Career Education full-time (Less than a year)

    Pros

    High salaries paid, new corporate facilities to bring employees from multiple buildings together

    Cons

    Whole company is dysfunctional, each brand operates independently, student recruiting practices are unethical, students graduate with piles of debt and look forward to low paying salary jobs

    Advice to Management

    Reel em in. Do not let every brand create their own rules from scratch. Reuse the learned best practices


  8. "Keep on Looking....."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Admissions Advisor in Hoffman Estates, IL
    Former Employee - Admissions Advisor in Hoffman Estates, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Career Education full-time (More than a year)

    Pros

    Pay is competitive, that's it

    Cons

    Cutthroat enrvironment, more sexual harassment than you can imagine

    Advice to Management

    Learn how to be managers before attempting it


  9. Helpful (2)

    "Decent (or above) salary, great co-workers, current problems and layoffs in process"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Financial Aid Advisor in Hoffman Estates, IL
    Current Employee - Senior Financial Aid Advisor in Hoffman Estates, IL
    Disapproves of CEO

    I have been working at Career Education full-time (More than 5 years)

    Pros

    Love my co-workers! Great work-life balance and focus. Good salary, especially for young adults first entering workforce; which is extremely common. Upper management make selves open and available to all and are. Yearly employee surveys, with followup of results, action plans, goals, and progress. Continual focus to attempt to increase employee morale and recognition. Structured monthly one-to-one employee-manager meetings and manager involvement of "next step" for advancement.

    Cons

    Recent schools closing announcements (23), 900 laid off and hundreds more imminent. Too many management, leaders, and layers (directors upon directors). Advancements not always given to most qualified; many 'chosen' ones climb the ladder extremely quickly. Disconnect among departments, especially between campuses and corporate. Regulatory and policies not always consistent with what is actually done.

    Advice to Management

    You say you care about students and employees, talk integrity and excellence, but in reality, it's only talk. Senior management say to come to them; they listen and say will do something about, but never do. You have many quality systems and departments in place, but lack accountability and ensurance of the completion. Metrics in place to emphasize productivity, but these systems cause quality of work to be compromised.


  10. Helpful (2)

    "military admissions adviser position = high pressure telemarketing sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Military Admissions Adviser in Chicago, IL
    Current Employee - Military Admissions Adviser in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Career Education full-time (More than a year)

    Pros

    pay is decent, a new employee can make as much as $40k a year with full benefits. Even if you're terrible at your job you can easily slip through the cracks and go unnoticed long enough to find a better job

    Cons

    You are not an "admissions adviser", you are sales person. Your role is to enroll every person they transfer to you no matter what kind of education they are looking for. You're "trained" to talk veterans into blindly signing over their education benefits for a degree that is pretty much useless.

    Micromanagement CONSTANTLY.

     Multiple supervisors to answer to

    The company is falling apart under mismanagement. They are constantly changing everything. In the last year I've had over a half dozen supervisors. The company is constantly under the scrutiny of the department of education for it's policies and mismanagement

    Advice to Management

    Cut your losses and pull out of the education business. You have no idea what you are doing and are harming far too many people in the process


  11. "student finance processor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Student Finance Processor in Schaumburg, IL
    Current Employee - Student Finance Processor in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Career Education full-time (More than a year)

    Pros

    nice people, decent pay and benefits

    Cons

    Many people don't know what they are doing. Advancement is very political. Kind of a soul crushing to witness large amounts of student debt everyday.

    Advice to Management

    I'd recommend getting a firm understanding of your processes and then revamp the entire system to create more cohesion between departments


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