Career Education Reviews | Glassdoor

Career Education Reviews

Updated May 17, 2017
364 reviews

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364 Employee Reviews

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  1. "Live chat specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Elgin, IL
    Former Employee - Anonymous Employee in Elgin, IL
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Great pay and hours, benefits , schedule and environment

    Cons

    Management changed frequently as well as metrics and goals were unreasonable


  2. "Great Coproration to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Executive Admissions Representative in Tampa, FL
    Former Employee - Executive Admissions Representative in Tampa, FL
    Recommends
    Approves of CEO

    Pros

    Company treat employees very well. Promotions within. Great benefits.

    Cons

    there are no cons as far I can tell.


  3. "Sales Training Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Market Development Specialist in Chicago, IL
    Former Employee - Market Development Specialist in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I loved this company. The management system was fantastic. I was the number one employee at CEC for 6 straight years.

    Cons

    Like
    i said before, the employees need to have a better relationship with the employees.

    Advice to Management

    Like
    i said before, the employees need to have a better relationship with the employees


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  5. Helpful (1)

    "Student Management Specialist"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Schaumburg, IL
    Former Employee - Anonymous Employee in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Career Education full-time

    Pros

    I don't think there are any pros to this job or this company in general. I feel this company can go under any minute It's essentially a call center being ran in the higher education industry.

    Cons

    Management is making too many change all at once, and employees don't really have job security. There is no flexibility with the work schedule. Having to work until 8pm on a saturday and sunday?! Really... Its horrendous. They don't really care about their employees, they only care about their customers (students). People are dropping like flies to find other jobs. I would not advise anyone to work here, unless you're really desperate for a job.

    Advice to Management

    Care about your employees. Making too many changes at once, is really hurting employee morale. The company in general will be experience very high turnover if you keep up with this attitude.


  6. "Career Education"

    Star Star Star Star Star
    Former Employee - Anonymous Employee in Schaumburg, IL
    Former Employee - Anonymous Employee in Schaumburg, IL

    Pros

    Smart, capable and collaborative people to work with

    Cons

    In turnaround for several years and severely lacking resources

    Advice to Management

    Communicate as much as possible and value your current talent


  7. "Unstable Organization"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Workforce Management Analyst in Schaumburg, IL
    Former Employee - Workforce Management Analyst in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Career Education full-time (Less than a year)

    Pros

    Great Location - Chicago NW Suburbs,
    Great Starting Pay,
    Fun Break Rooms (Pop-Shot Basketball)

    Cons

    Poor Executive Leadership - former CEO resigned in early 2015 for undisclosed reasons,
    History of Mass Layoffs - Most Recently in July 2015,
    Lack of Company Culture - there is no sense of pride in being a CEC employee, everyone is just there for a paycheck

    Advice to Management

    Re-brand the organization to promote CEC's proprietary student experience software platform,
    Hire a new CEO from an external organization and different industry outside for for-profit education to help reshape the company's culture


  8. Helpful (1)

    "Management is horrible"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Admissions Advisor in Schaumburg, IL
    Current Employee - Admissions Advisor in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Career Education full-time (More than 3 years)

    Pros

    Opportunity to change lives. Easy job- easy pay.

    Cons

    management. They all got to their spot based on who they know. You can't move up unless you're part of the NDOA/VPs club. No promotions for a few years now!!!

    Advice to Management

    Listen to employees. HR is not a safe place in this company. Save yourself future lawsuits and take action on bad managers.


  9. "Call Center Representative"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Call Center Representative in Schaumburg, IL
    Former Employee - Call Center Representative in Schaumburg, IL
    Doesn't Recommend
    Negative Outlook

    I worked at Career Education full-time (More than 3 years)

    Pros

    Great people to work with

    Cons

    Management is all about the numbers and doesn't care if you actually provide customer service to the callers. Company is closing the majority of their schools and yet can't be bothered with helping former students get their records.


  10. "National Account Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - National Account Manager in Schaumburg, IL
    Former Employee - National Account Manager in Schaumburg, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Career Education full-time (More than 3 years)

    Pros

    Competitive salary
    Flexible work hours (remote)
    Paid time off to volunteer

    Cons

    Instability of industry, constant workforce reduction, no long term strategic planning. Each department works in silos instead of working together.

    Advice to Management

    Create a vision and stick to it!


  11. Helpful (1)

    "not much integrity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Full Time Instructor in Orlando, FL
    Former Employee - Full Time Instructor in Orlando, FL
    Doesn't Recommend
    Negative Outlook

    I worked at Career Education full-time (More than 5 years)

    Pros

    The hours/time off was great--we were off when the students were off (4-5 weeks a year) and it was rare to work a full 40 hours. Rarely had to work a weekend day, sometimes a few hours on a Saturday. If you're teaching in your industry, you'll stay connected to your craft with a great work-life balance.

    Cons

    Very heavy on retention--of student tuition dollars. More than once i was "heavily encouraged" to break academic integrity to boost a grade for a failing student. Some of the leadership at my location thought it was OK to curse, throw things and insult staff regularly.

    Advice to Management

    Focus on the people and the profits will come.


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