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Career Step

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Career Step Reviews

Updated Nov 29, 2022

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Found 73 of over 75 reviews
3.0
45% Recommend to a Friend
47% Approve of CEO

Found 74 of over 75 reviews

3.0
45%
Recommend to a Friend
47%
Approve of CEO
Career Step General Manager Derris Moore (no image)
Derris Moore
14 Ratings

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Top Review Highlights by Sentiment

Pros
Cons
Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
  1. 5.0
    Current Employee

    Great Company to work for!

    Nov 16, 2021 - Clinical Program Director in Rock Hill, SC
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Remote work, Pays Well, Great Benefits

    Cons

    Self Regulated PTO is sometimes abused by others

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  2. 1.0
    Former Employee, more than 1 year

    Toxic environment

    Nov 29, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Can work from home only pro

    Cons

    Toxic management, worked in CS and one of the managers they didn’t fire is a toxic woman let’s her team bad mouth and point fingers no accountability let the only good thing about work go 3 weeks before she went on maternity leave.

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  4. 1.0
    Former Employee, more than 1 year

    Downward spiral

    Jul 2, 2022 - Anonymous Employee in Lehi, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    free snacks paid health insurance for employee unlimited pto

    Cons

    mismanagement of resources lack of communication overworking employees but pretending there is work life balance very limited benefits financial stability, longterm forecast of the company is not good. Predict they will be out of business by years end

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  5. 5.0
    Current Employee, more than 3 years

    Really not hard to hit the number and have work-life balance

    Nov 11, 2021 - Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It really hasn’t been hard to hit quota here! Most are able to hit quota in a normal work day, and most don’t work overtime unless they struggle to sell. Leads are given out based on close rate (like most places), which seems fair enough to me. Seeing some pretty ridiculous reviews about having to work overtime, unattainable quotas, and unfairness with leads. Take these with a grain of salt considering they’re most likely left by people who couldn’t cut it and were let go or had to leave because they struggled to perform.

    Cons

    Having to work with other sales people who blame their lack of success on everything besides themselves, while the majority of us are able to get the job done just fine.

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  6. 1.0
    Current Employee

    Do not work here

    Apr 13, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    You might luck out and get one of the few decent managers that treats you like a person and not a number.

    Cons

    Typical company focused on quantity and not quality. Their actions to not match their words/values. They push out unfinished buggy content, no quality checking, and their managers (who are all hired as friends/previous co-workers or family/spouses of upper management) are inept and unqualified and do not care to fix their internal and external communication, content, and process issues. Their managers all need compassionate and competent leadership training, but CareerStep doesn't offer it, because they do not offer professional growth to their internal employees. Want fair pay? Don't look for that here. Like most companies these days they will report record profits and create new positions (for their friends), but justify every reason under the son to not offer livable (let alone thriveable) income to lower level/average employees. They pressure their sales reps (who they call Career Advisors in order to lure new customers into thinking they aren't sales reps and are instead some sort of life coach) like most companies to just sell, whether or not someone is a good fit to online learning, whether or not the product is good. Pressure them to give up their personal life time in order to capture commissions to make their wages livable. Other departments are no better and have the other issues listed above.

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  7. 5.0
    Current Employee, more than 3 years

    All warm leads so very minimal digging or prospecting to build a pipeline.

    Nov 8, 2021 - Sales Representative 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    All warm leads so very minimal digging or prospecting to build a pipeline, and no "cold-calling" needed which is nice! Our SDR team sends over almost everyone we pitch, so if you can sell, you'll get plenty of chances to!

    Cons

    As in any B2C sale, it can be a grind. A lot of reps do have to put in overtime to hit quota. But, if you're efficient and can do it in 8hrs you'll never be asked to work more.

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  8. 1.0
    Current Employee, more than 3 years

    Unknown Future

    Nov 15, 2021 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    -Unlimited PTO (good luck actually using it) -Insurance -401k -Fair Incentives (actually better than some larger companies I've worked for)

    Cons

    -First thing you should know is that Carrus/CareerStep was recently bought out/acquired by Penn Foster. For years, management has told us they were a terrible company, so this change was very unexpected on the sales floor. While this will have a clear impact on the future of the company, product, and income for employees, management has no answers as to what will happen. -Management does not have a clear vision and they tend to go after each other frequently. There is a lot of gossip and negative talk amongst them, which makes going into the office uncomfortable and weird. -Extremely low pay. You could take an AE role at any of the dozens of companies around carries and your base would immediately double (at least) -The role is stagnant. Unlike most large companies that provide numerous promotions in the AE role, none exist here. The job you start is the one you will end with (unless you want to go into management)

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  9. 2.0
    Former Employee, more than 5 years

    Good for a stepping stone job

    Nov 10, 2021 - Account Executive in Lehi, UT
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The product/service does fulfill a community need so you can feel good about what you sell.

    Cons

    Plan on working a lot of hours to hit quota/goal/commitment. Like so many other comments mention, leads are distributed unfairly to favorite employees. Managers aren't great at motivating, just pushing to hit goal. You can make decent money if this is a resume add or stepping stone to another, longer term sales job where you are treated better.

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  10. 2.0
    Former Employee, more than 1 year

    All dependent on what you’re looking for.

    Aug 3, 2021 - Account Executive 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It gets you resume experience to move on to more lucrative tech sales AE roles. Commissions are pretty good. You ramp quickly due to the nature of the sale. Within 2 months you’re making pretty closed to ramped income. On boarding is very good. 401K is above average.

    Cons

    You’ll work 50+ hours every week. Most Saturdays. Whether you’re at your numbers or not you’ll be guilted and pressured to always work. It could be 8 PM and you’ll be getting texts if you aren’t responding to Slack messages immediately. There’s favoritism with leads for sure but I don’t think that’s a Career Step issue as much as an industry issue. Quotas are very very hard to hit. Maybe 20% hit them? Base pay is unbelievably low for an AE. I have a 2X as high starting base at my new company.

    1 person found this review helpful
  11. 4.0
    Current Employee

    Growing Quickly

    Oct 14, 2021 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Great PTO, fast-paced, growing quickly, able to work from home in some positions

    Cons

    Might be growing too quickly and it can be easy to feel overworked. Communication between departments could be better.

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Viewing 1 - 10 of 74 Reviews
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Career Step Reviews FAQs

Career Step has an overall rating of 3.0 out of 5, based on over 75 reviews left anonymously by employees. 45% of employees would recommend working at Career Step to a friend and 39% have a positive outlook for the business. This rating has decreased by -9% over the last 12 months.

According to anonymously submitted Glassdoor reviews, Career Step employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Career Step. This rating has decreased by -7% over the last 12 months.

45% of Career Step employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Career Step 2.7 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.

According to reviews on Glassdoor, employees commonly mention the pros of working at Career Step to be career development, benefits, coworkers and the cons to be culture, senior leadership, management.

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Glassdoor has 75 Career Step reviews submitted anonymously by Career Step employees. Read employee reviews and ratings on Glassdoor to decide if Career Step is right for you.