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Found 74 of over 75 reviews
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Top Review Highlights by Sentiment
- "Management is clueless." (in 6 reviews)
- "The sales incentives on a monthly basis were very minimal/elementary compared to the goals set and expected from upper management." (in 5 reviews)
- "managers' and let go the majority of the developers, editors, and designers." (in 4 reviews)
- "Extremely low pay." (in 4 reviews)
- "Management does not care about work life balance." (in 3 reviews)
- Current Employee★★★★★Nov 16, 2021 - Clinical Program Director in Rock Hill, SCRecommendCEO ApprovalBusiness Outlook
Remote work, Pays Well, Great Benefits
Self Regulated PTO is sometimes abused by others
- Former Employee, more than 1 year★★★★★Nov 29, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
Can work from home only pro
Toxic management, worked in CS and one of the managers they didn’t fire is a toxic woman let’s her team bad mouth and point fingers no accountability let the only good thing about work go 3 weeks before she went on maternity leave.Continue reading
- Former Employee, more than 1 year★★★★★Jul 2, 2022 - Anonymous Employee in Lehi, UTRecommendCEO ApprovalBusiness Outlook
free snacks paid health insurance for employee unlimited pto
mismanagement of resources lack of communication overworking employees but pretending there is work life balance very limited benefits financial stability, longterm forecast of the company is not good. Predict they will be out of business by years endContinue reading
- Current Employee, more than 3 years★★★★★Nov 11, 2021 - Sales RepresentativeRecommendCEO ApprovalBusiness Outlook
It really hasn’t been hard to hit quota here! Most are able to hit quota in a normal work day, and most don’t work overtime unless they struggle to sell. Leads are given out based on close rate (like most places), which seems fair enough to me. Seeing some pretty ridiculous reviews about having to work overtime, unattainable quotas, and unfairness with leads. Take these with a grain of salt considering they’re most likely left by people who couldn’t cut it and were let go or had to leave because they struggled to perform.
Having to work with other sales people who blame their lack of success on everything besides themselves, while the majority of us are able to get the job done just fine.
- Current Employee★★★★★Apr 13, 2022 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
You might luck out and get one of the few decent managers that treats you like a person and not a number.
Typical company focused on quantity and not quality. Their actions to not match their words/values. They push out unfinished buggy content, no quality checking, and their managers (who are all hired as friends/previous co-workers or family/spouses of upper management) are inept and unqualified and do not care to fix their internal and external communication, content, and process issues. Their managers all need compassionate and competent leadership training, but CareerStep doesn't offer it, because they do not offer professional growth to their internal employees. Want fair pay? Don't look for that here. Like most companies these days they will report record profits and create new positions (for their friends), but justify every reason under the son to not offer livable (let alone thriveable) income to lower level/average employees. They pressure their sales reps (who they call Career Advisors in order to lure new customers into thinking they aren't sales reps and are instead some sort of life coach) like most companies to just sell, whether or not someone is a good fit to online learning, whether or not the product is good. Pressure them to give up their personal life time in order to capture commissions to make their wages livable. Other departments are no better and have the other issues listed above.Continue reading
- Current Employee, more than 3 years★★★★★Nov 8, 2021 - Sales RepresentativeRecommendCEO ApprovalBusiness Outlook
All warm leads so very minimal digging or prospecting to build a pipeline, and no "cold-calling" needed which is nice! Our SDR team sends over almost everyone we pitch, so if you can sell, you'll get plenty of chances to!
As in any B2C sale, it can be a grind. A lot of reps do have to put in overtime to hit quota. But, if you're efficient and can do it in 8hrs you'll never be asked to work more.
- Current Employee, more than 3 years★★★★★Nov 15, 2021 - Account ExecutiveRecommendCEO ApprovalBusiness Outlook
-Unlimited PTO (good luck actually using it) -Insurance -401k -Fair Incentives (actually better than some larger companies I've worked for)
-First thing you should know is that Carrus/CareerStep was recently bought out/acquired by Penn Foster. For years, management has told us they were a terrible company, so this change was very unexpected on the sales floor. While this will have a clear impact on the future of the company, product, and income for employees, management has no answers as to what will happen. -Management does not have a clear vision and they tend to go after each other frequently. There is a lot of gossip and negative talk amongst them, which makes going into the office uncomfortable and weird. -Extremely low pay. You could take an AE role at any of the dozens of companies around carries and your base would immediately double (at least) -The role is stagnant. Unlike most large companies that provide numerous promotions in the AE role, none exist here. The job you start is the one you will end with (unless you want to go into management)
- Former Employee, more than 5 years★★★★★Nov 10, 2021 - Account Executive in Lehi, UTRecommendCEO ApprovalBusiness Outlook
The product/service does fulfill a community need so you can feel good about what you sell.
Plan on working a lot of hours to hit quota/goal/commitment. Like so many other comments mention, leads are distributed unfairly to favorite employees. Managers aren't great at motivating, just pushing to hit goal. You can make decent money if this is a resume add or stepping stone to another, longer term sales job where you are treated better.Continue reading
- Former Employee, more than 1 year★★★★★Aug 3, 2021 - Account ExecutiveRecommendCEO ApprovalBusiness Outlook
It gets you resume experience to move on to more lucrative tech sales AE roles. Commissions are pretty good. You ramp quickly due to the nature of the sale. Within 2 months you’re making pretty closed to ramped income. On boarding is very good. 401K is above average.
You’ll work 50+ hours every week. Most Saturdays. Whether you’re at your numbers or not you’ll be guilted and pressured to always work. It could be 8 PM and you’ll be getting texts if you aren’t responding to Slack messages immediately. There’s favoritism with leads for sure but I don’t think that’s a Career Step issue as much as an industry issue. Quotas are very very hard to hit. Maybe 20% hit them? Base pay is unbelievably low for an AE. I have a 2X as high starting base at my new company.
- Current Employee★★★★★Oct 14, 2021 - Anonymous EmployeeRecommendCEO ApprovalBusiness Outlook
Great PTO, fast-paced, growing quickly, able to work from home in some positions
Might be growing too quickly and it can be easy to feel overworked. Communication between departments could be better.
Career Step Reviews FAQs
Career Step has an overall rating of 3.0 out of 5, based on over 75 reviews left anonymously by employees. 45% of employees would recommend working at Career Step to a friend and 39% have a positive outlook for the business. This rating has decreased by -9% over the last 12 months.
45% of Career Step employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Career Step 2.7 out of 5 for work life balance, 2.6 for culture and values and 2.4 for career opportunities.