CareerBuilder Reviews | Glassdoor

CareerBuilder Reviews

Updated July 24, 2017
816 reviews

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3.7
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CareerBuilder CEO Matt Ferguson
Matt Ferguson
627 Ratings

816 Employee Reviews

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Pros
  • CareerBuilder prides itself on allowing employees to enjoy a work life balance (in 90 reviews)

  • Other pros-great benefits, wellness benefits, fun happy hours and team outings (in 56 reviews)

Cons
  • Leadership is accessible, team is inclusive, work-life balance is more than fair and communication is easy (in 14 reviews)

  • CareerBuilder has a reputation of very high turnover of sales reps (in 25 reviews)

More Pros and Cons

  1. "Great culture & values"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at CareerBuilder full-time (More than 5 years)

    Pros

    Great culture of agility and candid communication

    Cons

    can get caught up in the culture and not recognize how change effects top performers

    Advice to Management

    keep top performers with better change management


  2. "Project Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Project Manager in Chicago, IL
    Current Employee - Senior Project Manager in Chicago, IL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CareerBuilder full-time (More than 10 years)

    Pros

    Good work/life balance, excellent benefits, interesting work, great learning opportunities

    Cons

    Not always the best management, culture has shifted as company has grown

    Advice to Management

    Listen more to your employees, their feedback can be very valuable

  3. "Get out while you can...Enter if you dare."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care in Norcross, GA
    Current Employee - Customer Care in Norcross, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CareerBuilder full-time (More than 3 years)

    Pros

    Nice co-workers and food trucks in the summer (Don't let the flashy painted walls fool you) Culture is not just core values. Look at the people this company promotes THAT will tell you something about the true "company values"

    Cons

    A company that plays favorites, has terrible middle management and doesn't pay nearly enough. They will sell you on the "mobility" that you have within the company but it is sadly not true. I've wasted years of my career on this place.

    Advice to Management

    For success in the market you are trying to enter, you need to put more competent managers (director and VP level are terrible too.) They lack direction and focus.


  4. "Account management rocks at careerbuilder!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Manager II in Chicago, IL
    Current Employee - Account Manager II in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareerBuilder (More than a year)

    Pros

    This is a great company to work for. Fun culture. Games. Contests. Trips. Promotions. Bonuses....coaching...benefits galore!

    Cons

    Very competitive sales atmosphere and a new employee must "produce" in order to stay?


  5. "Pay is far below industry average"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales in Chicago, IL
    Current Employee - Sales in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CareerBuilder full-time (More than 3 years)

    Pros

    Great coworkers. Even with all of the uncertainty in the last 7 months many people have stuck it out and given it their all.

    Cons

    -Currently on Promotion freeze
    -Pay is far below industry average for sales
    -Summer hours which have been a huge perk are no longer given
    -Not much focus or direction since the sale
    -Customers are very unhappy as products are not working

    Advice to Management

    -Pay your sales people what they are worth
    -Bring back summer hours as they are a huge motivation
    -Quit making your sales people try and force software on clients who do not want it or need it


  6. "Still a great place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareerBuilder full-time (More than 10 years)

    Pros

    Culture and a strong leadership team make this company still one of the top places to work in Chicago.

    Cons

    If you aren't focused on goals or quota driven - it can be a hard journey here.


  7. Helpful (4)

    "National Account Executive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - National Account Executive
    Current Employee - National Account Executive
    Negative Outlook
    Disapproves of CEO

    I have been working at CareerBuilder full-time (More than 3 years)

    Pros

    High base + monthly bonuses allow you to make $150K+ without much issue (for now at least). If you blow out your quota and get into accelerators, then you can reach $1M. Solid benefits.

    Cons

    Company's value proposition to the market is gone. The competition caught up in 2013 and has since lapped them so many times that it's now embarrassing. The effort to diversify their revenue stream from advertising into software has been a joke and that's being nice about it. The software straight up doesn't work. Leadership has reps selling this as the end all solution but won't even show the reps (much less the clients) a full demo of the product (usually just screen shots) and the reason why is it's never fully built!! Recently the new HCM/Ben Admin software was sold by a teammate of mine only to find out after that its only now in Alpha testing!!! How can you push reps to sell a product that's not even in Beta testing?!?! This is how all new products are rolled out. What happens is you sell it, client is mad that it doesn't work, then you have to protect that revenue the following year and sell that client more products but the problem is the client won't buy anything else and will likely buy much less than the previous year which murders your ability to even hit quota.

    There have been a few reps who've walked into a perfect situation within their accounts where a solution was needed immediately and they were there at the right place at the right time. One rep in particular made in excess of $2M in 2016. However this isn't a repeatable situation but leadership acts like it is and gets mad at reps for not doing the same. It's purely delusional.

    Reps are leaving voluntarily in droves. In my office we went from 20 reps to 7 inside of a year. In the month of June alone my team said goodbye to 4 reps. That's 1 per week!! People don't leave good companies in mass like this unless the ship is sinking and it is most certainly a sinking ship.

    No clear direction, products don't work, sales process is jacked up, reps are the only ones that carry the stress, next to zero help on anything and everything, executive leadership is so arrogant that they are oblivious to what is really going on in the meetings with clients. Our clients DO NOT have to have CB anymore and with our recent track record of poor performance, it's becoming impossible to sell.

    Advice to Management

    Dunno, it's honestly too late to reverse the inevitable.

  8. "NAM"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I worked at CareerBuilder full-time

    Pros

    Innovative, Forward-thinking, Communication is open

    Cons

    fast paced environment and lots of change so need to be adaptable


  9. "Awesome Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CareerBuilder full-time (Less than a year)

    Pros

    Laid back team environment
    Excellent pay and benefits
    Innovative and advanced
    Tons of smart people
    Flexible work life balance

    Cons

    Can't think of any right noe

    Advice to Management

    No attitude needed. Please remember we're a team that needs leadership not children who should be talked down to


  10. Helpful (1)

    "Great future but horrible road to the finish line."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at CareerBuilder full-time (More than 5 years)

    Pros

    The best reasons to work at CareerBuilder are the select people you work alongside. The product set is awesome and the potential of the business and where it is headed in the software space. One thing I can really say I've gained since working here is the ability to change direction on a dime.

    Cons

    The downsides include, inconsistency with strategy from upper management, unclear communication, technology needs to be improved because of too many technical issues internally and within customer accounts and the lack of diversity inclusions (gender, ethnicity, lifestyles, etc).

    Advice to Management

    Promote the intelligent leaders you have to replace some of the clueless ones. Some are fantastic but the bad apples are the reasons many reps and leaders leave. Follow policy created as it was created for a reason. Stop hiring friends and family, hire people with the skills to do the job. Last but not least be positively consistent.


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