CareerBuilder Reviews | Glassdoor

CareerBuilder Reviews

Updated June 24, 2017
813 reviews

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Full-time Part-time

3.8
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CareerBuilder CEO Matt Ferguson
Matt Ferguson
623 Ratings

813 Employee Reviews

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Pros
  • CareerBuilder prides itself on allowing employees to enjoy a work life balance (in 90 reviews)

  • Other pros-great benefits, wellness benefits, fun happy hours and team outings (in 56 reviews)

Cons
  • Sales Management, high turnover, work life balance isn't great if you've just started a family (in 14 reviews)

  • It forces the sales reps to do a lot of their own support which takes away time from selling (in 25 reviews)

More Pros and Cons

  1. "Awesome Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Atlanta, GA
    Current Employee - Anonymous Employee in Atlanta, GA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at CareerBuilder full-time (Less than a year)

    Pros

    Laid back team environment
    Excellent pay and benefits
    Innovative and advanced
    Tons of smart people
    Flexible work life balance

    Cons

    Can't think of any right noe

    Advice to Management

    No attitude needed. Please remember we're a team that needs leadership not children who should be talked down to


  2. "Software Sales Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Sales Executive in Chicago, IL
    Current Employee - Software Sales Executive in Chicago, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareerBuilder full-time (Less than a year)

    Pros

    Great work environment, great benefits, and great training to get you on your feet. The interviewing process was very quick and easy, all of the recruiters are extremely helpful if you have any questions throughout the process. Overall I would definitely recommend anyone I know who has great sales experience to work here if they want to get acclimated into the software/IT industry

    Cons

    The training can be quite tired some the first couple of days. You train and go over things that you won't need to know till way further down the line (6 months-1 year)

  3. "Uncertain direction with inmature leadership"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Major Account Executive in Dallas, TX
    Former Employee - Major Account Executive in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CareerBuilder full-time (Less than a year)

    Pros

    Well know brand, work/life balance, great team members, competitive pay, great employee perks, attempt to pivot and expand offerings as a total pre to post employment platform.

    Cons

    Brand image not what the company has evolved to, company has been purchased (only told you are safe from leadership as massive amount of people are jumping ship or being wrongfully pushed out), huge integration issues, constant changing direction and product focus messaging from leadership, stuck with small book of named accounts that might not be even valuable targets, new hires get the worst accounts (no need, maxed out, lack budget to move, bad previous experience with CB)

    Advice to Management

    Have clear and consistent messaging to your sales team. Don't push out your best reps when they are exceeding or at quota. Good senior reps are better than new reps with lest cost to ramp up (seen this happen to others, is this to save over head cost on the commission side?) Work with reps to focus on good target accounts that will bring more revenue faster. Stop trying to put a square peg in a round hole. This is not media sales any more it is solution sales and that takes strategy and time.


  4. "Awesome culture, great leadership."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Norcross, GA
    Current Employee - Anonymous Employee in Norcross, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareerBuilder full-time (More than 10 years)

    Pros

    Senior leadership is candid, honest and capable; they have strong support from across the organization.

    Cons

    Shifting markets and rapidly changing product portfolio has made it hard to keep everything aligned between products, customers and sales teams. The ongoing stress of finding a new corporate owner is starting to wear people down.

    Advice to Management

    Seal the deal with new owners and let's get focused on the next 10 years!


  5. Helpful (10)

    "Quickly Going Downhill"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Executive in Chicago, IL
    Current Employee - Sales Executive in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CareerBuilder full-time (More than 3 years)

    Pros

    -Coworkers are amazing. I have met some of my best friends here.
    -Work/Life Balance is pretty decent

    Cons

    -Morale has gone down significantly
    -The culture that CareerBuilder is known for has been completely lost
    -Constant major changes that aren't really positive
    -Mediocre software platform at best
    -Customers have lost all trust in our products as Indeed is outperforming us by leaps and bounds
    -Management/Executives are so far removed from the sales process that whenever a concern is brought to their attention they just brush it off like it isn't a problem and try to get you to drink some software kool-aid.

    Advice to Management

    -Fix the problem with your core products before pushing your sales force to sell software to clients who no longer trust us
    -Do not acquire anymore software companies until we actually have the sales and support to handle it
    -Listen to what your sales people are telling you
    -Shake up the Good Ole Boys Club and get some new eyes on the executive level


  6. Helpful (2)

    "Great place to learn. Not great to grow a career"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in Norcross, GA
    Current Employee - Software Engineer in Norcross, GA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CareerBuilder full-time (More than 3 years)

    Pros

    The company prides itself in being family friendly. This includes great benefits, flexible hours, extensive PTO, etc. This has the added benefit of the job not being another 9 to 5 that you resent going to everyday. There are always new things happening and new challenges to solve. Employees are for the most part treated well and their voices heard. There is a concerted effort to keep everyone happy and satisfied with their job.

    Cons

    Sometime in 2016 the overall quality of engineers severely went down. There was a mass exodus of engineers and with the advent of the acquisition looming a hiring freeze was enacted that severely crippled all the engineering efforts. The timing could not have been worse as the transition from an advertisement company to a software company was reaching its most critical stages. I wish I could say that I worked on failed products but the reality is I worked on products that weren't even used. The company has had an incredibly difficult time figuring out what it is and how to succeed in the complex software market. I have worked on successful initiatives but the time spent on initiative that never gained traction has far out numbered the former. It also doesn't help that the product team is severely detached from the more complex and harder to understand products. Either there was too big of a reliance on key players to move the product forward or there has been a massive communication gap between tech and product for years. Either way the two departments are horribly at odds with each other instead of being in sync and helping solve user problems. The company is also plagued heavily by senseless politics; things like retaining quality engineers and dismissing poorly performing engineers are riddled with the politics of head count and how it gets distributed across the department. There are specialists that drive quality work but the majority of the initiatives are performed by generalists and that's the overall shift of the company is towards generalist engineers.

    Advice to Management

    Don't be afraid to clear a spot for a more talented engineer. The company is falling apart due to its strange adherence to family values and not letting people go. Sometimes one new engineer can make a big difference to the software product and provide fresh ideas.


  7. Helpful (4)

    "Once a great place is now a sinking ship destined to be broken apart by Private Equity"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - SaaS Sales Representative in Atlanta, GA
    Current Employee - SaaS Sales Representative in Atlanta, GA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at CareerBuilder full-time (More than 5 years)

    Pros

    - Aurico is a great product that meets and exceeds client expectations
    - Smart, fun people that signed on to be part of the vision laid out by management
    - Matt Ferguson is a sharp CEO that inspires employees and genuinely wants to help connect candidates with careers
    - the recruitment platform being built sounds great in principal

    Cons

    This place used to be great to work at with fun people and lots of entertaining/travel. Our solutions actually worked but that has all changed over the last year:
    - Job postings are a joke
    - Comp structure has decreased YOY for 3 straight years
    - implemented a travel ban since Q1 so you cannot develop new opportunities unless there is already a high dollar opportunity uncovered
    - SaaS products show promise but none of them integrate with the others how they're supposed to
    - We go to market with solutions before they're ready and blame is cast down on the sales team when clients are unhappy or don't want to extend the partnership
    - people are quitting in droves (7 people in Chicago quit in one day alone recently)
    - compensation is terrible when compared to other SaaS companies
    - sales cycle should be long given comprehensive SaaS deals yet leaders micro-manage and push short term transactional deals out of panic due to impending sale to PE
    - first private equity buyer passed after vetting out the investment
    - new PE buyer reduced anticipated sales price by almost 50%
    - rumblings around the sales force are layoffs, intense micro-management, continued reduction in bonus potential and possibly having assets sold off piece by piece by new private equity owner

    Advice to Management

    If you want to truly become a SaaS company then structure your comp and sales cycle that way. Our already fragile brand reputation is getting torn to shreds via poor performing products and inability to find a buyer that sees us as a worthwhile investment. Treat your employees better. Improve your solutions.

  8. "CareerBuilder"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Client Support Specialist in Norcross, GA
    Current Employee - Client Support Specialist in Norcross, GA
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at CareerBuilder full-time (More than 3 years)

    Pros

    Great work environment, perks, and benefits

    Cons

    Compensation is not the best

    Advice to Management

    Needs improvement, on departmental communication!


  9. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Account Executive in Atlanta, GA
    Current Employee - Account Executive in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CareerBuilder (More than a year)

    Pros

    Unparalleled training provided on a consistent basis, PTO & benefits are truly great here. Great work environment, work hard/play hard mentality. It is a grind, but the pay-off in the end is well worth it.

    Cons

    There are managers in their roles that do not belong. When you first start you will work a lot, but underpaid based on same jobs in the area at other companies.

    Advice to Management

    Change is an absolute constant, however a better & clear direction for the vertical (that you work in) would benefit it's employees better to keep morale up.


  10. "Account Executive"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    Former Employee - Account Executive in Chicago, IL
    Former Employee - Account Executive in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at CareerBuilder full-time (Less than a year)

    Pros

    Great benefits, upward mobility, good culture

    Cons

    Poor/ inexperienced management in certain departments.


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