Carenet Healthcare Services Reviews | Glassdoor

Carenet Healthcare Services Reviews

Updated August 14, 2018
70 reviews

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3.0
StarStarStarStarStar
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Approve of CEO
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John Erwin
37 Ratings

70 Employee Reviews

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Pros
  • "Hard-working employees Free Drinks Nice Cafeteria" (in 8 reviews)

  • "The call center side of things are great" (in 2 reviews)

Cons
  • "Further, hiring adequately educated upper management would be a great place to begin" (in 4 reviews)

  • "No raises ever after 90 days, since you can obtain a bonus if you meet the criteria" (in 3 reviews)

More Pros and Cons

  1. "Friendly company environment; open door policy"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Antonio, TX
    Former Employee - Anonymous Employee in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Carenet Healthcare Services (More than 3 years)

    Pros

    Many events, family oriented, fun

    Cons

    Had high medical insurance costs


  2. "Former Employee"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carenet Healthcare Services full-time

    Pros

    Great co-workers and friends to be made

    Cons

    Things have changed a lot lately

  3. "Senior Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in San Antonio, TX
    Former Employee - Senior Manager in San Antonio, TX
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Carenet Healthcare Services full-time (More than a year)

    Pros

    Flexible and friendly
    Fast pace multi tasked environment that forces you to challenge your limits.

    Cons

    No compensation for additional tasks completed outside the scope of duties.
    Very bad reporting and documentation processes with systems that do not communicate with each other.
    Low pay for relative industry field work.
    Benefits are too expensive
    No tuition reimbursement
    No retirement plans

    Advice to Management

    Listen to feedback from staff


  4. "A good place."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in San Antonio, TX
    Former Employee - Customer Service Representative in San Antonio, TX
    Recommends

    I worked at Carenet Healthcare Services full-time (Less than a year)

    Pros

    Easy program and very understanding and flexible with you & what’s happening in your life.

    Cons

    Management is not so great in helping.

    Advice to Management

    Be more helpful to employees.


  5. "Engagement specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engagement Specialist in San Antonio, TX
    Current Employee - Engagement Specialist in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Carenet Healthcare Services full-time (More than 3 years)

    Pros

    Work with nice people. Enjoy the ride.

    Cons

    The company sucks.the pay is low and there's no career advancement.

    Advice to Management

    Give raise to employees


  6. "Engagement specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Carenet Healthcare Services full-time (Less than a year)

    Pros

    Free soda nothing else

    Cons

    It’s the worst experience I have ever had with a company don’t recommend anyone to work their they lia to u in the interview

    Advice to Management

    Get better managers


  7. "Smoke and mirrors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff in San Antonio, TX
    Former Employee - Staff in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Carenet Healthcare Services full-time (More than 3 years)

    Pros

    Hard-working employees Free Drinks Nice Cafeteria

    Cons

    No raises, Rude interaction between Departments, Some senior managers lack adequate education and leadership skills, lazy and reactive, No advancement, Job postings for staff positions posted for a very short time, not announced internally. Nepotism and favoritism. Very expensive insurance, no one can afford it. In fighting, politics and gossip indicate a low level of education among those who present themselves as leaders. Only those with tight alliances move up. Those with Master’s degrees report to senior managers who only have HS diplomas. Dirty buildings, no filtration system, bathrooms clog up and cause sewage flooding.

    Advice to Management

    Overhaul from top down. Fix the cons.

  8. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Coordinator in San Antonio, TX
    Former Employee - Care Coordinator in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Carenet Healthcare Services full-time (More than a year)

    Pros

    Great management and amazing environment

    Cons

    Could use more opportunity for growth

    Advice to Management

    Keep doing what you're doing


  9. "Fair company, pleasant environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Carenet Healthcare Services full-time

    Pros

    Fairly standard call center type job and enjoyment varied depending on your assigned project, but coworkers and managers were friendly. A good experience overall.

    Cons

    Projects could dissolve without much notice.


  10. "Easy"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carenet Healthcare Services full-time

    Pros

    Easy job to learn and do

    Cons

    Does not pay very well.


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