Carenet Healthcare Services Reviews | Glassdoor

Carenet Healthcare Services Reviews

Updated April 24, 2018
64 reviews

Filter

Filter

Full-timePart-time

3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
John Erwin
33 Ratings

64 Employee Reviews

Sort: PopularRatingDate

Pros
  • Work from home, got to work every other weekend which was just great (in 14 reviews)

  • Hard-working employees Free Drinks Nice Cafeteria (in 8 reviews)

Cons
  • Further, hiring adequately educated upper management would be a great place to begin (in 4 reviews)

  • Schedule not consistent can change whenever due to "business needs" (in 3 reviews)

More Pros and Cons

  1. "Great Company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Coordinator in San Antonio, TX
    Former Employee - Care Coordinator in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Carenet Healthcare Services full-time (More than a year)

    Pros

    Great management and amazing environment

    Cons

    Could use more opportunity for growth

    Advice to Management

    Keep doing what you're doing


  2. "Smoke and mirrors"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff in San Antonio, TX
    Former Employee - Staff in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Carenet Healthcare Services full-time (More than 3 years)

    Pros

    Hard-working employees Free Drinks Nice Cafeteria

    Cons

    No raises, Rude interaction between Departments, Some senior managers lack adequate education and leadership skills, lazy and reactive, No advancement, Job postings for staff positions posted for a very short time, not announced internally. Nepotism and favoritism. Very expensive insurance, no one can afford it. In fighting, politics and gossip indicate a low level of education among those who present themselves as leaders. Only those with tight alliances move up. Those with Master’s degrees report to senior managers who only have HS diplomas. Dirty buildings, no filtration system, bathrooms clog up and cause sewage flooding.

    Advice to Management

    Overhaul from top down. Fix the cons.

  3. "Fair company, pleasant environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Carenet Healthcare Services full-time

    Pros

    Fairly standard call center type job and enjoyment varied depending on your assigned project, but coworkers and managers were friendly. A good experience overall.

    Cons

    Projects could dissolve without much notice.


  4. "Easy"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carenet Healthcare Services full-time

    Pros

    Easy job to learn and do

    Cons

    Does not pay very well.


  5. Helpful (1)

    "Started off good then ended bad!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engagement Specialist in San Antonio, TX
    Former Employee - Engagement Specialist in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Carenet Healthcare Services full-time (Less than a year)

    Pros

    Free drinks, casual dress code (for the most part), M-F schedule (depending on assigned project), awesome co-workers, there's nothing else

    Cons

    Hours were cut, management expressed favoritism, too much voluntary ETO, not enough disciplinary action done by upper management, nothing else to add


  6. "Call center basics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Carenet Healthcare Services full-time

    Pros

    It's and easy job with fun people, just about anyone get hired. Management is awsome.

    Cons

    Calls are very repetitive, so work gets boring after a while. breaks are short.

    Advice to Management

    Keep up the good work.


  7. "Patient Advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Healthcare Advocate in San Antonio, TX
    Former Employee - Healthcare Advocate in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Carenet Healthcare Services full-time (More than a year)

    Pros

    awesome place to grow.

    Cons

    none. i loved everyting about Carenet

    Advice to Management

    none. they are doing an awesome job

  8. Helpful (1)

    "Care Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carenet Healthcare Services full-time

    Pros

    Love working from home while providing healthcare support.

    Cons

    Benefits - healthcare coverage is expensive


  9. "Engagement Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Carenet Healthcare Services full-time

    Pros

    Good place to work, flexible hours, decent pay

    Cons

    No opportunity for growth, poor management.


  10. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Carenet Healthcare Services full-time (More than a year)

    Pros

    The culture, management and executives are amazing people and genuinely love what they do. Therefore it passes off to you and you love your work family. Free drinks are always a plus too. :)

    Cons

    Maybe it's because everyone stays but the room for growth doesn't seem to be something they have at this time.

    Advice to Management

    Keep talking about career paths. Team members want a career not just a job.


Showing 64 of 67 reviews
Reset Filters