Carenet Healthcare Services Reviews | Glassdoor

Carenet Healthcare Services Reviews

Updated August 10, 2017
62 reviews

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3.2
StarStarStarStarStar
Rating TrendsRating Trends
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John Erwin
33 Ratings

62 Employee Reviews

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Pros
  • Work from home, got to work every other weekend which was just great (in 15 reviews)

  • Working at home, reasonable pay after the first 90 days, work/life balance, great co-workers (in 4 reviews)

Cons
  • Further, hiring adequately educated upper management would be a great place to begin (in 4 reviews)

  • Schedule not consistent can change whenever due to "business needs" (in 3 reviews)

More Pros and Cons

  1. "Patient Advocate"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Healthcare Advocate in San Antonio, TX
    Former Employee - Healthcare Advocate in San Antonio, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Carenet Healthcare Services full-time (More than a year)

    Pros

    awesome place to grow.

    Cons

    none. i loved everyting about Carenet

    Advice to Management

    none. they are doing an awesome job


  2. "Easy"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carenet Healthcare Services full-time

    Pros

    Easy job to learn and do

    Cons

    Does not pay very well.

  3. "Started off good then ended bad!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engagement Specialist in San Antonio, TX
    Former Employee - Engagement Specialist in San Antonio, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Carenet Healthcare Services full-time (Less than a year)

    Pros

    Free drinks, casual dress code (for the most part), M-F schedule (depending on assigned project), awesome co-workers, there's nothing else

    Cons

    Hours were cut, management expressed favoritism, too much voluntary ETO, not enough disciplinary action done by upper management, nothing else to add


  4. "Call center basics"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Carenet Healthcare Services full-time

    Pros

    It's and easy job with fun people, just about anyone get hired. Management is awsome.

    Cons

    Calls are very repetitive, so work gets boring after a while. breaks are short.

    Advice to Management

    Keep up the good work.


  5. "Care Advisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carenet Healthcare Services full-time

    Pros

    Love working from home while providing healthcare support.

    Cons

    Benefits - healthcare coverage is expensive


  6. "Engagement Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Carenet Healthcare Services full-time

    Pros

    Good place to work, flexible hours, decent pay

    Cons

    No opportunity for growth, poor management.


  7. "Anonymous"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Franklin, TN
    Current Employee - Anonymous Employee in Franklin, TN
    Disapproves of CEO

    I have been working at Carenet Healthcare Services full-time (More than 3 years)

    Pros

    The only pro with this company is the flexible schedule for the remote teams. Other than that none.

    Cons

    unorganized , horrible pay for the position that I am in and management is a complete joke.

    Advice to Management

    close down the office in SA

  8. "Great Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Carenet Healthcare Services full-time (More than a year)

    Pros

    The culture, management and executives are amazing people and genuinely love what they do. Therefore it passes off to you and you love your work family. Free drinks are always a plus too. :)

    Cons

    Maybe it's because everyone stays but the room for growth doesn't seem to be something they have at this time.

    Advice to Management

    Keep talking about career paths. Team members want a career not just a job.


  9. "Admin"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Carenet Healthcare Services full-time

    Pros

    Many pros and worth the time.

    Cons

    There were no cons I could think of.

    Advice to Management

    None


  10. Helpful (1)

    "Care advisor RN"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Care Advisor RN in Roanoke, VA
    Former Employee - Care Advisor RN in Roanoke, VA
    Doesn't Recommend
    No opinion of CEO

    I worked at Carenet Healthcare Services full-time (Less than a year)

    Pros

    Work from home, got to work every other weekend which was just great! Not!

    Cons

    Micro manage calls, they record every call. Critique calls, make it difficult to obtain bonus pay.

    Advice to Management

    Allow nurses some space.


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