Carestream Health Reviews | Glassdoor

Carestream Health Reviews

Updated April 15, 2019
357 reviews

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2.8
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Carestream Health CEO and Director Kevin J. Hobert
Kevin J. Hobert
218 Ratings

Employee Reviews

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Pros
  • "They care for their employees work/life balance and I valued my direct leader immensely" (in 16 reviews)

  • "great people, Good fun work environment" (in 17 reviews)

Cons
  • "Too many reviews with Upper Management" (in 21 reviews)

  • "I have never worked for a company with the level of incompetence at the senior management and executive level seen at Carestream" (in 10 reviews)

More Pros and Cons

  1. "It was a great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Workforce Analyst in Nappanee, IN
    Former Employee - Workforce Analyst in Nappanee, IN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Carestream Health full-time (More than 10 years)

    Pros

    They had a fantastic benefits package and I could never complain about the income I was paid. The executive leadership team is very smart and know what they are doing. The upper level managers and directors are great. They care for their employees work/life balance and I valued my direct leader immensely.

    Cons

    Currently undergoing layoffs due to profitability and ensuring financial stability.

    Advice to Management

    DO NOT SELL THE MOST PROFITABLE PART OF YOUR BUSINESS!!!
    While it really is a fantastic company, once the Dental business was split off from the Medical business.... it turned into the Titanic. I keep hearing about the rounds of layoffs that are occurring globally... tragic.

    However, as I said.... the management team is great and in the 16 years I worked for the company in all its various forms, I was ALWAYS proud to be employed by them.


  2. "Hard to improve"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineer
    Current Employee - Engineer
    Neutral Outlook
    No opinion of CEO

    I have been working at Carestream Health full-time

    Pros

    Nice nice nice nice nice employees

    Cons

    Less less knowledge for managers

    Advice to Management

    More proactive for CI

  3. Helpful (1)

    "Senior Internal Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rochester, NY
    Former Employee - Anonymous Employee in Rochester, NY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Carestream Health full-time (More than a year)

    Pros

    1. Competitive pay and benefits
    2. International travel
    3. Tight-knit audit team
    4. Audit Management is very supportive
    5. Endless professional growth opportunities

    Cons

    Declining sales and growing reliance on fewer geographies, layoffs, debt, old IT infrastructure.

    It's not clear what the future holds for Carestream.

    Advice to Management

    1. Focus on growing the top line,

    2. The CEO had it right when he spoke candidly with employees about his plans for the company. Revisit that communication strategy and stick with it.


  4. "Has its pros and cons"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Coordinator in Rochester, NY
    Former Employee - Marketing Coordinator in Rochester, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Carestream Health full-time

    Pros

    Fun place to work and they do well as a company

    Cons

    Hard to move up in the company


  5. Helpful (6)

    "A Sinking ship"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Software Engineer in Rochester, NY
    Current Employee - Senior Software Engineer in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Carestream Health full-time (More than 10 years)

    Pros

    It is probably not too late to turn the company around

    Cons

    The company is experiencing strong headwinds. Three disastrous programs in XRS (Cone Beam CT, Ultrasound, and Nano) have decimated Carestream’s growth. Focus on these failed programs has taken resources away from working on our core competencies such as updating system software and launching new products the market so desperately needs. There are no new products in the pipeline!!!These problems along with the crippling tariffs on film in China have lead to a financial crisis.

    Unfortunately, the same management team who made these disastrous decisions is still in place. They have been entrusted by our new CEO to turn things around. I do not believe they are capable of doing so. Even if they do turn the business around, the end game is to sell the company as soon as possible.

    The most talented and mobile individuals are rapidly leaving Carestream. There seems to be no effort to stop this. I have never worked at a company with lower morale. It is truly depressing here.

    Advice to Management

    Replace the old Kodak management ASAP with professionals from the outside. This means everyone on the director level and above.

    Did you ever consider that selling HCIS will make it very difficult to sell x-ray products to our customers? We won’t have a SW package to bundle it with... Duh!!


  6. "Loved Almost Everything about Carestream"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Mechanical Design Engineer in Rochester, NY
    Former Employee - Mechanical Design Engineer in Rochester, NY
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Carestream Health full-time (More than 5 years)

    Pros

    Progressive, Professional Leading Manufacturer, Quality of Employees

    Cons

    Long-Term vision was sometimes neglected leading to no new products resulting in lost market share resulting in workforce reduction.


  7. Helpful (5)

    "More Details (below) than a Headline can Describe"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Engineer
    Former Employee - Engineer
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Carestream Health (More than 8 years)

    Pros

    1) Pay is good comparable to other local companies. Benefits were good, but are being progressively stripped.

    2) There is a small collective of high-performers that continue to do all that is necessary to drive the business and do the right thing.

    3) (As a salaried employee) So as long as you are willing to regularly in excess of a 60 hour work week, you have the flexibility to construct/manage your work day.

    Cons

    1) Lack of transformative vision to save what's left of the business.

    2) Change-driving projects, particularly in IT, rarely come to fruition due to 'Death by Analysis' by its principals.

    3) Select R&D leadership is vacant and self-serving, with lack of innovative thought and positional insecurities that cause high-performers to exit the company.

    4) There is a considerable gender and political pay gap, the correction of which may happen on a 1:1 basis, rather than based on performance merit. Personal observation was a peer doing similar work in an adjacent organization making in excess of $40k/yr more. There isn't pay-balancing/consistency, which sh/could be driven by standardization/harmonization of HR pay practices.

    5) If you're determined and driven, expect to be 'worked to death' to make up for non-engaged employees, management that is focused intently on their bonuses (micromgt) and, notably, other good people/high-performers leaving the company. Our program and project managers for a major initiative left within a week of one another last year, and the project drags on because there is no leadership/passion behind it.

    Advice to Management

    1) Focus on, and fully support, transformative growth and innovation efforts in the businesses that are not being stripped and salvaged. Demonstrate some bravery and trust in passionate and dedicated employees who want to make a difference in alignment with corporate objectives.

    2) Don't replicate the Kodak model of riding out the film cash cow until there's nothing left and you're left with entering odd markets that have nothing to do with the brand or value proposition.

    3) Overhaul R&D, Manufacturing, Service and IT Leadership with fresh-thinking, passionate individuals that are determined to transform the business, and willing to lead in an agile, flexible, expedient manner. Be sure to place LEADERS in leadership positions, not EGOs.

    4) As the current skewed demographics are painfully obvious, try developing high-performing female, minority and early-career individuals that demonstrate potential. Let their merits speak for themselves, don't take advantage of them, and don't make them fight for 'a seat at the table'.

    5) Make ALL employees, regardless of position, spend some regular, dedicated time within the Regions the business supports. GMs may spend a copious amount of time traveling to have face-time with Regional peers and their various markets, but unless a direct understanding and respect for Regional needs/differences is understood by each individual relative to their responsibilities, little will change.

    6) Find a way to exit people who simply don't want to be with the company. Difficult to execute, understandably, but necessary.

  8. Helpful (2)

    "Started Out Great"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Procurement in Rochester, NY
    Current Employee - Procurement in Rochester, NY
    Doesn't Recommend
    No opinion of CEO

    I have been working at Carestream Health full-time (More than 5 years)

    Pros

    Good people that do the work

    Cons

    Secretive management that appears to be having problems getting the business refocused

    Advice to Management

    Trust the workers


  9. Helpful (4)

    "Was great at first, feels like a sinking ship now"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carestream Health full-time (More than 5 years)

    Pros

    Was great at first, feels like a sinking ship now

    Cons

    Bean counter mentality has taken over. Employee moral is almost non existent


  10. Helpful (1)

    "Great people, great product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Carestream Health full-time

    Pros

    Intelligent, collaborative people to work with
    Even after changes, benefits are better then most peer companies

    Cons

    It seems that too many times, decisions are short term goal oriented. Products like the wireless DR detector are industry firsts, trend setters -- but no follow up.

    Advice to Management

    Infuse new talent