Carewise Health Reviews | Glassdoor

Carewise Health Reviews

Updated May 22, 2017
68 reviews

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2.5
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Merle A. Ryland
5 Ratings

68 Employee Reviews

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Pros
  • Great Co workers to work with, worked as a team (in 4 reviews)

  • Work at home, some good people, healthcare coverage below standard, PTO time good (in 4 reviews)

Cons
More Pros and Cons

  1. "Enrollment Specialist"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Enrollment Specialist/Customer Service in Louisville, KY
    Former Employee - Enrollment Specialist/Customer Service in Louisville, KY
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Carewise Health (More than 8 years)

    Pros

    I was able to advance my knowledge in this field. As was always supplied the tools to succeed. Left with great relationships and knowledge .

    Cons

    The time came to say " Goodbye" FOR the downsizing was inevitable but that does take away from the experience

    Advice to Management

    NONE always had and still has an open door policy


  2. "Keeping my options open"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook

    I have been working at Carewise Health full-time

    Pros

    No dress code, quiet environment, friendly atmosphere, the job isnt stressful, and management does not bother you

    Cons

    Training is too short and can be vague depending on who your trainer is. Pay raises are slim to none. No room for advancement

    Advice to Management

    Pay raises and adequate training equals happy employees

  3. Helpful (1)

    "DRG Auditor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    They have quick hiring process.

    Cons

    The have absolutely no respect for the employees. The culture is very negative. Very POOR training. Hire people who are totally unqualified then expect them to perform. Thr and scrambling to retain accounts and failing miserably.

    Advice to Management

    Consider shifting focus to your employees. Invest in your employees. Improve culture and hire people with appropriate skills and Then pay them appropriately.


  4. Helpful (1)

    "DRG Reviewer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Carewise Health part-time

    Pros

    Nice co-workers. Not a lot of pressure.

    Cons

    Lake of raises. Constant management changes.


  5. "Administrative Assistant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook

    Pros

    Great Co workers to work with, worked as a team.

    Cons

    No increase in pay for the last fours years working there- salary freeze


  6. Helpful (1)

    "RN Case and Disease Manager"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    Pros

    When SHPS, later Carewise Health, purchased around 2004 the health care solutions company BCE Emergis, by whom I was employed, the emphasis initially remained on delivery of health care management products to the employees of large self-insured businesses. Products included utilization review, precertification, case management, disease management, nurse line and wellness models. The Louisville, KY and Scottsdale, AZ offices employed well over 150 medical personnel including doctors, nurses, wellness coaches (dieticians and those with various backgrounds including psych) and administrative staff to deliver the products to numerous large companies by contract. The products were innovative and effective with high satisfaction rate and quality review. The company was fair regarding work conditions and offered competitive salaries.

    Cons

    By 2011 there was a notable shift from healthcare management provision to emphasis on non-medical products for HR and call centers. Quality became all about time management over outcomes. Products were not updated to meet new ways to engage the clients' employees. As contracts were not renewed, layoffs became more frequent and those positions were not replaced. Currently there are only two or three disease management nurses to serve the remaining clients. It has become quite obvious that Carewise Health has changed direction. Although I am a healthcare professional and not a business person, I am not blind to the fact that the company must remain viable. However, as layoffs continue, tactics such as a December demand forcing the use of accrued paid time off before the end of the year have been instituted. Longtime workers have been targeted for layoff, suggesting an interest in purging the company of more expensive employees. If you are a medical professional applying for a position at Carewise, make sure you investigate and question the company's current mission and position regarding your expertise and that it fits with your vision of your future. In the early days I felt valued and fulfilled, but by the time I left I realized that corporate viability had become more important to the leadership than caring for clients and their employees.

    Advice to Management

    Share your vision and mission as it evolves with your employees so they can either buy into the changes (I will not say progress) and become part of the solution, or choose to move on.


  7. "Order Entry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at Carewise Health full-time

    Pros

    Good people to work with
    Good Job
    Good hours
    I had a great manager

    Cons

    Upper management didn't seem to care about entry level employees

    Advice to Management

    Show appreciation to everyone

  8. Helpful (1)

    "Don't go there"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Former Empolyee
    Former Employee - RN Former Empolyee
    Doesn't Recommend
    Negative Outlook

    I worked at Carewise Health full-time (More than a year)

    Pros

    The co-workers attempted to work as a team to get the job done and care for the callers.

    Cons

    Management was dishonest, self-serving, and micro managed every moment. They talked out of both sides of their mouths. They answer questions with the truth only when pinned down. Rampant favoritism.
    I was told by my own benefits person that I might as well have had no insurance because of how high the co-pay was.

    Advice to Management

    just be honest upfront and pretend you care.


  9. "nurse"

    StarStarStarStarStar
    Former Employee - Nurse in Scottsdale, AZ
    Former Employee - Nurse in Scottsdale, AZ
    Doesn't Recommend

    I worked at Carewise Health full-time (More than 10 years)

    Pros

    all co workers are wonderful people

    Cons

    poor communication from management past year

    Advice to Management

    communicate focus of the company with changes


  10. Helpful (1)

    "Worked here many years. Continually went down each time company was sold."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager in Louisville, KY
    Former Employee - RN Case Manager in Louisville, KY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Carewise Health full-time (More than 10 years)

    Pros

    The only pro are the co workers who attempt to work as a team and try to get the work completed timely, which usually happens only when everyone has worked overtime,to include weekends and Holidays.

    Cons

    Too many to name. Poor management. Micro managed. No communication other than when you are mandated to work extra and over your scheduled time, which happens all the time bc not enough staff to get the job done. People continue to leave this company. Not many left.

    Advice to Management

    Need to learn to communicate effectively. Expectations are not realistic for the job. There are many other companies that deal directly w Medicaid that do not have the problems this company has. Unhappy employees, stressful work environment, no kudos, only how much more can u do ?


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