Caribou Coffee Reviews | Glassdoor

Caribou Coffee Reviews

Updated October 5, 2017
96 reviews

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5.0
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Caribou Coffee President and CEO Mike Tattersfield
Mike Tattersfield
61 Ratings

96 Employee Reviews

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Pros
  • TIPS, FREE SHIFT DRINK, 30% DISCOUNT (in 60 reviews)

  • The coffee is good and you get a free half pound of beans a week, as well as a free shift drink for every shift you work (in 27 reviews)

Cons
  • Managers can be very pressured by upper management and a bad manager may pass that down to employees (in 36 reviews)

  • Not always great communication between management and team members or shift supervisors (in 35 reviews)

More Pros and Cons

  1. "Team Member"

    StarStarStarStarStar
    Current Employee - Team Member in Shakopee, MN
    Current Employee - Team Member in Shakopee, MN

    I have been working at Caribou Coffee part-time (Less than a year)

    Pros

    Positive and fun environment. Free half pound coffee per week and free shift drink. Also able to try all drinks and products sold. Great management. Autonomy.

    Cons

    Pay rate is too low. Sometimes not staffed well enough, especially during promotions such as BOGO.

    Advice to Management

    Hire younger people who have a drive to actually work. Many high school age kids get hired and have no work ethic or even energy/enthusiasm for work.


  2. "THEY ARE GREAT"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Greeter/Barista in Atlanta, GA
    Current Employee - Greeter/Barista in Atlanta, GA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caribou Coffee part-time (More than a year)

    Pros

    Welcoming environment, great management, love the people

    Cons

    none at all, everyone is great and accommodating

    Advice to Management

    Keep doing what you're doing.

  3. "It's what you make of it"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Caribou Coffee full-time

    Pros

    People, Free coffee, Plenty of available hours

    Cons

    Didn't have the best "stand up all day" shoes


  4. "Great company"

    StarStarStarStarStar
    Former Employee - Shift Supervisor
    Former Employee - Shift Supervisor

    I worked at Caribou Coffee full-time (More than 3 years)

    Pros

    Great company, great coffee.

    Cons

    Very early hours; management changed often; location eventually closed.


  5. "Loved working for Caribou"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Gurnee, IL
    Former Employee - Store Manager in Gurnee, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Caribou Coffee full-time (More than 5 years)

    Pros

    Caribou was a happy environment.

    Cons

    Store closure was a con for me.

    Advice to Management

    none


  6. "Working at Caribou"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member
    Current Employee - Team Member
    Recommends
    Positive Outlook

    Pros

    -Great management
    -Enjoyable experience
    -Fun working environment

    Cons

    -Rushes can be overwhelming but it's part of the job


  7. "Fun place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Saint Paul, MN
    Former Employee - Shift Supervisor in Saint Paul, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Caribou Coffee part-time (More than a year)

    Pros

    - Great team members and passionate management
    - Opportunities for growth
    - Flexible schedules

    Cons

    - Staffing can drive happiness at particular stores

  8. "Wonderful place to work."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in West Des Moines, IA
    Former Employee - Shift Supervisor in West Des Moines, IA
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Caribou Coffee part-time (More than 3 years)

    Pros

    Great management, excellent environment, fun atmosphere, fun customers

    Cons

    Very fast paced usually but I liked that. Always on your feet, no breaks.

    Advice to Management

    I think breaks are important, work on getting those. Otherwise, keep doing what you're doing!


  9. "Shift Supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Shift Supervisor in Rochester, MN
    Former Employee - Shift Supervisor in Rochester, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Caribou Coffee part-time (More than a year)

    Pros

    Busy-time went by fast, Enjoyed the routine of opening 4-5X/week, good benefits, had a lot of fun as barista.

    Cons

    Felt pressure from management to up-sell too much-especially with the beans. Some of the rules/pressures from management made customer's experience worse


  10. "Good school job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Blaine, MN
    Current Employee - Team Member in Blaine, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Fast paced job environment which helps make the time go by quickly. They're also very flexible with scheduling for things like school.

    Cons

    A lot to remember with the drinks (repetition is key!) and your legs will tend to hurt after te day is done since you'll be on your feet for the majority of the day.

    Advice to Management

    Update the POS system!!!


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