Caribou Coffee Reviews | Glassdoor

Caribou Coffee Reviews

Updated October 15, 2017
601 reviews

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601 Employee Reviews

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Pros
  • TIPS, FREE SHIFT DRINK, 30% DISCOUNT (in 60 reviews)

  • The coffee is good and you get a free half pound of beans a week, as well as a free shift drink for every shift you work (in 27 reviews)

Cons
  • Managers can be very pressured by upper management and a bad manager may pass that down to employees (in 36 reviews)

  • Not always great communication between management and team members or shift supervisors (in 35 reviews)

More Pros and Cons

  1. "It's what you make of it"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Caribou Coffee full-time

    Pros

    People, Free coffee, Plenty of available hours

    Cons

    Didn't have the best "stand up all day" shoes


  2. "Barista-Caribou Coffee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in Fairfield, IA
    Current Employee - Barista in Fairfield, IA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caribou Coffee part-time (Less than a year)

    Pros

    They are very flexible with schedules

    Cons

    We have a lot of people working there so sometimes you either have to ask for more hours or ask co-workers if you can work their shift.

    Advice to Management

    I love the management their. They are already doing an amazing job

  3. "I went back and it was even better!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Woodbury, MN
    Current Employee - Team Member in Woodbury, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caribou Coffee part-time (More than a year)

    Pros

    -weekday closing is very laid back
    -(most of) my coworkers make the job super enjoyable
    -team atmosphere- everyone is there to support each other
    -free drinks, discount on drinks and food, free beans or tea every week
    -the REGULAR CUSTOMERS! seeing a regular walk through the door always makes my day.
    -it does not take very long to close at my store since we are not busy during most weeknights
    -perfect summer job for teenagers
    -updated website for training
    -you don't have to force people to join the Caribou rewards program!
    -you get cool Caribou merch sometimes when you complete training!

    Cons

    -high turn over between stores
    -rude customers
    -it's a lot to learn and can feel very overwhelming at first
    -you can go a long time without breaks when it's busy

    Advice to Management

    Work out a break schedule for busier stores, and keep encouraging new employees!


  4. "Struggle on College Campus"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Caribou Coffee part-time

    Pros

    Enjoyed the experience, worked with great colleagues.

    Cons

    Low pay, tips not allowed at college campus location.


  5. "Great company"

    StarStarStarStarStar
    Former Employee - Shift Supervisor
    Former Employee - Shift Supervisor

    I worked at Caribou Coffee full-time (More than 3 years)

    Pros

    Great company, great coffee.

    Cons

    Very early hours; management changed often; location eventually closed.


  6. "Senior General Manager"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Discounts, free coffee, shiftly drinks, experience managing

    Cons

    long hours and a lot of pressure from corporate


  7. "Shift Supervisor at Caribou Coffee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Shift Supervisor
    Current Employee - Shift Supervisor
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Caribou Coffee full-time (More than 3 years)

    Pros

    Free half pound of coffee each week
    Free shift drinks
    Great Co-workers

    Cons

    No breaks allowed
    Pay isn't great

    Advice to Management

    Stop trying to be Starbucks

  8. "Alright Experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member
    Former Employee - Team Member
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I worked at Caribou Coffee part-time (More than a year)

    Pros

    Flexible scheduling, good perks, nice staff

    Cons

    No breaks, iffy management, chronically understaffed


  9. "Loved working for Caribou"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Gurnee, IL
    Former Employee - Store Manager in Gurnee, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Caribou Coffee full-time (More than 5 years)

    Pros

    Caribou was a happy environment.

    Cons

    Store closure was a con for me.

    Advice to Management

    none


  10. "This company is a mess"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    The coffee culture is awesome

    Cons

    Too much going on in this company, they don't know what they are doing.


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