Caribou Coffee Reviews | Glassdoor

Caribou Coffee Reviews

Updated March 22, 2017
532 reviews

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Full-time Part-time

532 Employee Reviews

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Pros
  • Free shift drink, flexible hours (in 55 reviews)

  • Free half pound of coffee every week, co-workers are fun (in 23 reviews)

Cons
  • Some upper management are difficult to work with (in 34 reviews)

  • There's no indication that management truly values its team members beyond empty rhetoric (in 33 reviews)

More Pros and Cons

  1. "Straightforward warehouse role"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Warehouse Team Member in Brooklyn Center, MN
    Former Employee - Warehouse Team Member in Brooklyn Center, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Caribou Coffee full-time (More than 3 years)

    Pros

    Good Benefits and company activities. Decent small perks, like access to free coffee drinks and a discount.

    Cons

    Little change in day to day work activities. little opportunity for advancement. This job was as it appears, a straightforward office job with a pretty fair company.


  2. "Great experience!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Caribou Coffee full-time

    Pros

    My manager was wonderful, and the company seemed to be really good to it's employees. I think my manger's attitude toward his staff was a trickle down affect of how he had been treated by the higher-ups.

    Cons

    The scheduling could have been handled better.

    Advice to Management

    Better starting pay


  3. "Fun environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Caribou Coffee part-time

    Pros

    Great manager at my location and fun staff. Felt the training in new drinks and specials were good.

    Cons

    Lots of promos all the time made staffing hard.


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  5. "Good Part Time Job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Barista
    Current Employee - Cashier/Barista
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Caribou Coffee part-time (More than a year)

    Pros

    Very flexible with my availability. Discounts are generous.

    Cons

    I've never gotten a raise in my two years of working here.


  6. "Caribou Coffee"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in Rochester, MN
    Current Employee - Team Member in Rochester, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caribou Coffee part-time

    Pros

    Friendly coworkers and happy environment.

    Cons

    I can't really think of any so far


  7. "Great place to grow yourself!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director of Operations
    Former Employee - Director of Operations
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Caribou Coffee full-time (More than 10 years)

    Pros

    Career growth, personal and professional development, and the incredible culture!

    Cons

    If you're adverse to change this is not the place for you.

    Advice to Management

    The people on both sides of the counter are the heart and soul of Caribou. Always listening to their voice as your guide to improved profitability.


  8. "Shift Supervisor"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Caribou Coffee part-time

    Pros

    Free coffee, flexible hours, fun barista knowledge, depending on the store you work at you can make a lot of extra cash in tips

    Cons

    Horrible management (I worked at multiple stores and it was the same everywhere), high turnover rate, when you need time off unexpectedly its almost impossible to get someone to cover your shift.

    Advice to Management

    Please hire competent people to hire your stores, it may reduce the ridiculously high turnover rate and would increase overall productivity.


  9. "Team Member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Caribou Coffee part-time

    Pros

    There is a great community feel, customers help create a nice environment to work in and there are great people to work with.

    Cons

    Some people feel entitled over a cup of coffee, lots of necessary cleaning jobs and sometimes there a re poor hours/shifts.

    Advice to Management

    For the most part, keep doing what you're doing! Keep up communication with your employees I think is the most important.


  10. "Barista"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista in West Lafayette, IN
    Current Employee - Barista in West Lafayette, IN
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Caribou Coffee part-time (Less than a year)

    Pros

    Fast Pace work environment with plenty to do.

    Cons

    Poor Management, you work completely alone.

    Advice to Management

    Work more than 1 person at a time.


  11. "Training General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Training General Manager in Minneapolis, MN
    Current Employee - Training General Manager in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caribou Coffee (More than 3 years)

    Pros

    Good benefits. The culture is fun and team oriented. The guests are great and the relationships that you build are great.

    Cons

    The bean promotions are overwhelming. It's very difficult to move beyond Training Store Manager. The pay is not fair. If you don't have the right District Manager, you will go unnoticed.

    Advice to Management

    Reassess what your current Store Managers are making. Get more feedback from your field employees before making changes to in store operations, choose those employees at random so you get different opinions.



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