Caribou Coffee Reviews | Glassdoor

Caribou Coffee Reviews

Updated September 21, 2017
596 reviews

Filter

Filter

Full-timePart-time

596 Employee Reviews

Sort: PopularRatingDate

Pros
  • The discounts are good- 1/2 lb coffee each week, a free shift drink and 30% off (in 59 reviews)

  • The coffee is good and you get a free half pound of beans a week, as well as a free shift drink for every shift you work (in 26 reviews)

Cons
  • Managers can be very pressured by upper management and a bad manager may pass that down to employees (in 36 reviews)

  • Not always great communication between management and team members or shift supervisors (in 35 reviews)

More Pros and Cons

  1. "They're Trying"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Minneapolis, MN
    Former Employee - Assistant Manager in Minneapolis, MN

    I worked at Caribou Coffee full-time (More than a year)

    Pros

    Flexible schedules
    Decent employee discounts
    Great general philosophy
    Great training program in theory

    Cons

    Scheduling software limits make shifts understaffed often
    It is a company in transition, so, there are a lot of management positions and policies in flux


  2. "Barista"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Barista
    Current Employee - Barista
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Caribou Coffee (More than a year)

    Pros

    Busy, Fast past environment, Fun

    Cons

    A lot to learn, always changing, little pay.

    Advice to Management

    Stop rebranding and changing things.

  3. "Always things to do. I love Caribou and would return in a minute but my career goals required me to move on."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista, Shift Supervisor in Minneapolis, MN
    Former Employee - Barista, Shift Supervisor in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Caribou Coffee full-time (More than a year)

    Pros

    Mostly positive customer interactions. If you make something wrong you just smile & remake it. Customers love coming to get their favorite drinks!

    Cons

    Not enough coworkers per shift. If someone calls off sometimes it's hard to fill their spot so you can be left short handed. Alot of requirements just to take an order, sometimes customers just want their drink, not a million questions.

    Advice to Management

    Pay attention to local happenings and schedule accordingly. Allow enough payroll to schedule more people per shift.


  4. "Shift supervisor"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Caribou Coffee part-time

    Pros

    Great company to work for

    Cons

    Paid time off doesn't accrue as it used to


  5. "manager"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I worked at Caribou Coffee full-time

    Pros

    great coffee, flex hours, health insurance @ 20hr/week

    Cons

    long hours and low pay


  6. "Working at Caribou"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Approves of CEO

    Pros

    Working at Caribou Coffee has it's perks. The free coffee and fun working environment are great. This is a great job for part-time workers. It's great getting to know the regulars and build a rapport with them.

    Cons

    With Caribou Coffee, their philosophy is if you are not moving up then you are moving out. I have seen this with many people, including myself.


  7. "Good place to work?"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Caribou Coffee full-time

    Pros

    Love the regulars
    Love the team

    Cons

    Ask to much for the pay
    Ridicoulos expectations

    Advice to Management

    Get back to guest and employee focus

  8. "Team Member"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Caribou Coffee part-time

    Pros

    -Flexible Hours
    -Tips
    -Free coffee/ tea
    -Opportunity to move-up

    Cons

    -Required training/ videos for each promotional period
    -A lot of promotions and coffee bean goals


  9. "Flexible, love my coworkers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Caribou Coffee part-time

    Pros

    Free coffee, free food on the low
    Most customers and coworkers are super nice
    Tips

    Cons

    Management is a hit or miss
    Corporate puts profits before customers
    Everyone is overworked, don't enforced mandatory breaks


  10. "Team Member"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Great coworkers, relaxed environment, forgiving of mistakes

    Cons

    Sporadic schedule, not always set to shift hours.

    Advice to Management

    Slightly more structured training schedule


Showing 596 of 597 reviews
Reset Filters