Caribou Coffee Reviews | Glassdoor

Caribou Coffee Reviews

Updated February 19, 2017
516 reviews

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Full-time Part-time

516 Employee Reviews

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Pros
  • Free shift drink, flexible hours (in 54 reviews)

  • Free half pound of coffee every week, co-workers are fun (in 23 reviews)

Cons
  • upper management would not show up nor call (in 33 reviews)

  • Not the best management, understaffed during peak hours, team members sometimes feel overlooked by management (in 33 reviews)

More Pros and Cons

  1. "Good high school or college job"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Team Member in White Bear Lake, Ramsey, MN
    Current Employee - Team Member in White Bear Lake, Ramsey, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Caribou Coffee full-time (Less than a year)

    Pros

    Great benefits for young adults. 30% discount on all store products, and a free half pound of coffee every week.

    Cons

    Minimum wage job, and hours are variable per week.

    Advice to Management

    Schedules need to be done much quicker; I often don't find that I'm working a day until a couple days beforehand.


  2. "Unkept Promases"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook

    I worked at Caribou Coffee full-time (More than a year)

    Pros

    I thought I was hiered for full time shirt supervisor but instead was shifted to 5 stores with in a year and never was full time until a few months after I left. There was a point when I only had 3hrs. A week. I couldn't pay rent off of that...

    Cons

    Good quality coffee and training on product. Great customers and atmosphere for guests.

    Advice to Management

    Please be honest, respect all ages and backgrounds. I am older and depended on caribou to provide for my needs as promised when heired. Don't micromanage every detail of the day.


  3. "Crew member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Fun atmosphere and crew. Positive company culture.

    Cons

    Limited grow or unrealized opportunities.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. "It could be better"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cashier/Barista in Minneapolis, MN
    Current Employee - Cashier/Barista in Minneapolis, MN
    Doesn't Recommend
    Neutral Outlook

    I have been working at Caribou Coffee part-time (Less than a year)

    Pros

    Great people ... awesome customers

    Cons

    Allow a lot of favortism and allow other employees to treat others like they are stupid and will purposefully make jokes and steal from cash drawers and try to get you fired if they do not like you .

    Advice to Management

    Treat everyone equally and cross train cashiers to make coffee and be able to talk to someone like they are human not like they are stupid . Honor values and learn that not all disabilities are visible . I have a learning disability and memory loss along with some hearing loss as well and I've been made to feel like I am stupid.


  6. "Friendly environment"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Everyone gets along it's great

    Cons

    Can become very overwhelming when it is busy lines can be all the way out the door


  7. "Team member"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Barista
    Former Employee - Barista

    I worked at Caribou Coffee full-time (More than a year)

    Pros

    Fun work environment, great benefits even for part time, good company culture

    Cons

    Some managers are terrible, often a little understaffed/overworked, can be pretty stressful


  8. "You Have To LOVE Coffee And Be A Workaholic To Endure This Tiresome Job !"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Team Member
    Former Employee - Team Member
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Caribou Coffee part-time

    Pros

    -Good Hours
    -Decent Paychecks
    -Work Experience
    -Fun , Chill Co-Workers
    -Time Goes By Quick
    -Learning New Things
    -Being A Team Player

    Cons

    -Busy
    -Schedule Being Changed Without Being Notified At ALL . !!
    -If You Don't Have A Car , Its Really Frustrating !
    -Losing Sleep
    -Work Gossip
    -Rude Customers Ugh !
    -if You Can't Find Someone To Cover A Shift Whether Its An Emergency Or Not. You Have To Stay And Work.
    -Going To Work Sick
    -Constant Abuse To The Body
    -Not Getting Clocked Out On Time.

    Advice to Management

    Be More Understanding . And Realize That Motherhood Or Family Emergencies Or Mental Health Issues Or Legal Issues Don't Stop For A Timeclock.


  9. Helpful (2)

    "Only for Coffee Lovers"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Albertville, MN
    Current Employee - Anonymous Employee in Albertville, MN
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Caribou offers great perks to coffee lovers like a free drink when you work and free coffee beans. Forming relationships with regular customers is rewarding.

    Cons

    The company doesn't seem to appreciate its employees, particularly in busy stores. There is no enforcement of breaks, sometimes you aren't even able to go to the bathroom because staffing is so short.

    Advice to Management

    Give more basic respect to your employees and make sure you allow management to have enough staff to work on busy days. Workers aren't even given basic rights sometimes like breaks. Corporate is doing a great job pushing customers to stores but as the company grows, it's staffing doesn't and strains current employees further and further.


  10. "Great experience"

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Caribou Coffee part-time

    Pros

    Great experience for anyone who needs to improve on customers service and talking to people. learning a lot of valuable life lessons and skills as well as maintaining a high work ethic under a lot of pressure.

    Cons

    Sometimes the customers could be incredibly rude and we were understaffed during all the rush hours (mornings and afternoons).


  11. "Don't Let This Company Trap You"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Shift Drink, Awesome Customers (for the most part), Free Beans+Tea

    Cons

    Horrible Hours, Unkind Management, Underpaid

    Advice to Management

    Don't make promises you can't keep, and treat your employees a little bit better.



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