Caribou Coffee Store Manager Reviews | Glassdoor

Caribou Coffee Store Manager Reviews

Updated June 20, 2017
69 reviews

Filter

Filter

Store Manager

3.1
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Caribou Coffee President and CEO Mike Tattersfield
Mike Tattersfield
43 Ratings

Employee Reviews

Sort: Popular Rating Date

Pros
  • The discounts are good- 1/2 lb coffee each week, a free shift drink and 30% off (in 59 reviews)

  • You get a free half pound of coffee a week as well as a free drink every time you work (in 25 reviews)

Cons
  • Managers can be very pressured by upper management and a bad manager may pass that down to employees (in 36 reviews)

  • Not always great communication between management and team members or shift supervisors (in 34 reviews)

More Pros and Cons

  1. "Loved working for Caribou"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Gurnee, IL
    Former Employee - Store Manager in Gurnee, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Caribou Coffee full-time (More than 5 years)

    Pros

    Caribou was a happy environment.

    Cons

    Store closure was a con for me.

    Advice to Management

    none


  2. "Caribou is a great place to start out and move up to management!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Training Store Manager in Saint Paul, MN
    Current Employee - Senior Training Store Manager in Saint Paul, MN
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Caribou Coffee full-time (More than 8 years)

    Pros

    If you are a morning person, starting at 5am and being off by 3pm is amazing! Scheduling and time off is really flexible.

    Cons

    The company is constantly taking a new direction. You have to be able to adapt to change and be on board to make the cut. Also the pay isn't the greatest, especially considering the stress is involves managing millennials who don't care about being written up or fired.


  3. Helpful (1)

    "Don't get paid enough for effort"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Saint Paul, MN
    Current Employee - Assistant Store Manager in Saint Paul, MN
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Caribou Coffee full-time (More than a year)

    Pros

    High energy environment, friendly customers, fun coworkers, discounts are good

    Cons

    Some employees choose to not show up or show up late, not everyone pulls equal weight on a shift, lots of turnover

    Advice to Management

    Pay your employees better. $0.10 raise annually? No thanks.


  4. "General Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Minneapolis, MN
    Former Employee - Store Manager in Minneapolis, MN
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Caribou Coffee full-time (More than a year)

    Pros

    Great Company to work for

    Cons

    Some upper management are difficult to work with


  5. "Management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager in Chicago, IL
    Former Employee - Store Manager in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Great bennifits, amazing leadership and great chance for development.

    Cons

    We didn't get tips. So we had to watch great money go to those who didn't really deserve it.

    Advice to Management

    Good luck!


  6. "Training Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Training Store Manager in Raleigh, NC
    Current Employee - Senior Training Store Manager in Raleigh, NC
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Caribou Coffee full-time (More than 8 years)

    Pros

    Self management. Benefits. Compensation. Fellow employees. Create your own schedule. Paid time off easy to accrue for Management/full time employees.

    Cons

    Micro managing, not much growth. Not much opportunity out of the Midwest. Growing too quickly with not enough organization at store level.

    Advice to Management

    Look deeper at the people being promoted and don't overlook the faults.


  7. "Store Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in Saint Paul, MN
    Current Employee - Store Manager in Saint Paul, MN
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    1st class coffee, comfortable clean environment, growing company.

    Cons

    Absolutely the wrong people moved into senior leadership. Company culture has been turned into just words rather than reality. NOT FAMILY FRIENDLY - if you have kids and expect any type of accommodation... Think again.

    Advice to Management

    Take the company culture and employee engagement systems in place down, show the true colors of the company. So those not currently employed don't waste their time. CARIBOU IS STRICTLY A RESULTS COMPANY - NOT - A PEOPLE COMPANY. #NEEDBEANS???


  8. "Great Company"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Training Store Manager in Willow Springs, Johnston, NC
    Former Employee - Senior Training Store Manager in Willow Springs, Johnston, NC
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Caribou Coffee (More than 8 years)

    Pros

    The guests you grew to knew and love more than just customers, they become friends and family.

    Cons

    When the company was taken private, it really changed the vibe inside the stores.


  9. "Great People and Great Benefits"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Saint Paul, MN
    Current Employee - Assistant Store Manager in Saint Paul, MN
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    employee discount is great
    quick training and lots of hands-on
    positive work environment

    Cons

    fast-paced work
    requires strong work ethic (not everyone has it)


  10. Helpful (1)

    "Ok"

    Star Star Star Star Star
    Former Employee - Store Manager in Rosemount, MN
    Former Employee - Store Manager in Rosemount, MN

    I worked at Caribou Coffee full-time (More than 3 years)

    Pros

    Good team at store level

    Cons

    Expect too much for too little money.