Carilion Clinic Reviews | Glassdoor

Carilion Clinic Reviews

Updated April 20, 2017
167 reviews

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Full-time Part-time

3.3
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Carilion Clinic President & CEO Nancy Howell Agee
Nancy Howell Agee
63 Ratings

167 Employee Reviews

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Pros
Cons
  • Lack of communication at all levels (in 4 reviews)

  • Also recently the raised the cost of health insurance and lowered the actual coverage, increasing the out-of-pocket cost a great deal (in 6 reviews)

More Pros and Cons

  1. Featured Review

    "The Place to Be in Healthcare in SWVA"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Roanoke, VA
    Current Employee - Anonymous Employee in Roanoke, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carilion Clinic full-time (More than 5 years)

    Pros

    If you want to work in healthcare in southwestern Virginia, then Carilion is where you want to be. As a non-profit, they put a lot back into the community, and I feel that is a very important quality that makes me proud to work here. As far as employment goes, they have a great time-off policy, as well as other wonderful employee benefits, such as educational assistance. They also do a lot of promoting within, so once you get your foot in the door, there is a lot of opportunity to move up if you work hard enough and have the right attitude. They are also one of the few companies nowadays that still offer a pension plan, so that is a definite bonus!

    Cons

    I feel the pay in general could be a little bit more competitive with the rest of the state and nation, as well as wish that they offered retirement plan contribution matching opportunities.

    Advice to Management

    Make pay more competitive, provide retirement plan matching contributions, provide employees with greater discounts on fitness facilities (or free access - even better), and keep on keepin' on to make us all proud to work for such an admirable company!


  2. "Overall great place!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Certified Clinical Hemodialysis Technician in Roanoke, VA
    Current Employee - Certified Clinical Hemodialysis Technician in Roanoke, VA
    Recommends

    I have been working at Carilion Clinic full-time (Less than a year)

    Pros

    Amazing teamwork, opportunities for advancement, great work/life balance, technologically advanced

    Cons

    Insurance is pretty expensive


  3. Helpful (7)

    "TSG (IT department) used to be a good place to work. Is outsourcing on the horizon?"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - TSG in Roanoke, VA
    Current Employee - TSG in Roanoke, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Carilion Clinic (More than 5 years)

    Pros

    pay is high compared to other local employers
    pension plan is available at no fee to employees
    historically, training has been available for employees

    Cons

    no holidays - one must use their PTO when the office closes
    work-life balance for staff has been completed ignored in the name of patient safety
    moral is the lowest I've seen in any organization - any staff who can find work elsewhere are leaving

    Advice to Management

    Creating pain for employees so that you can achieve a higher turn-over rate (yes, it has been said by leadership that our turn-over rate is too low) is a bad idea for the organization, including the employees, the immediate customers (medical staff), and the patients. If there are performance problems with staff, address them at the individual level. By ignoring the source of the problems and making work difficult and unpleasant for all staff, you will cause your productive employees to leave the organization and you will be left with those that perform poor work and cannot find employment elsewhere. How can you put the patient first if you do not have any skilled staff left to perform the work?

    If all work must be done at night, commit to staffing third shift workers. By forcing day shift employees to perform low risk work between 11pm and 6am, you inherently create a new set of risks due to fatigue and employee stress. By requiring the employee to return to work during daylight hours to ensure that the appearance of being properly staffed is maintained, burnout, moral, and employee departures are soon to become management’s biggest problems.

    A group of employees were told that no longer be needed and employed by the end of the year. Right after the announcement, leadership had to ask the same group what they do day to day. This shows how out of touch leadership is with the staff they are supposedly leading.

    Staff have only come to two possible conclusions as to why things are being done the way that they are. 1) The organization as a whole doesn’t understand how bad things are in TSG. HR has been brought in to see why so many people are quitting; however, there has not been any evidence as to a correction of course based on their findings. 2) The goal is to make TSG so incompetent, that the only logical step is to outsource the department. Perhaps that is the real meaning to the recent HIMSS presentation, “SETTING THE ORG CHART ON FIRE: WHY WE STARTED OVER.”


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  5. "Carilion"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Clinical Associate in Roanoke, VA
    Current Employee - Clinical Associate in Roanoke, VA
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexible schedules, coworkers are nice, teamwork but overall good place to work

    Cons

    Pay, benefits are alright could be better and more discounts would be appreciated

    Advice to Management

    .


  6. "Clinical Team Lead"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinical Team Leader in Roanoke, VA
    Former Employee - Clinical Team Leader in Roanoke, VA
    Negative Outlook
    No opinion of CEO

    I worked at Carilion Clinic full-time (More than 5 years)

    Pros

    Great co workers. Block scheduling and a lot of learning opportunities. Just recently started doing community outings that are free to employees.

    Cons

    Only way you make a decent amount is many hours of overtime. Poor health benefits. Inadequately staffed. Travelers make out better than loyal employees. Required to wear specific color, no breaks on uniforms. Poor open door policy.

    Advice to Management

    Listen to your employees. You are losing staff due to poor wages, inadequate staffing and poor insurance options.


  7. Helpful (6)

    "Tech Department is Overworked"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Roanoke, VA
    Current Employee - Anonymous Employee in Roanoke, VA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Carilion Clinic full-time (More than 5 years)

    Pros

    Coworkers are always willing to share knowledge with you
    Vacation policy is fair
    Parking is free
    Good team environment
    Health insurance is good

    Cons

    To many directors and managers not enough actual employees
    To much micro managing from the top
    Threats about write up or dismissal
    More worried about building appearance than providing newer technology
    Communication from management to employees is broken
    Trying to apply to many methodologies at one time
    Pay is average and oncall pay is below average
    High stress, no motivation to go above and beyond

    Advice to Management

    Hire more employees
    Give clear and concise expectations
    Provide clear timelines on transitions
    Provide internal anonymous survey to poll employee satisfaction to get a feel of where moral is lacking


  8. "Some pros... many cons in dental"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Dentist in Roanoke, VA
    Former Employee - Dentist in Roanoke, VA
    Positive Outlook
    No opinion of CEO

    I worked at Carilion Clinic full-time (More than 3 years)

    Pros

    Excellent benefits for the doctors
    Beautiful city
    Wellness center benefits are very good
    Sponsored gym is excellent and has several locations

    Cons

    Dental department could be more open to change
    Diversity is lacking
    Politically charged conversations quell open conversation
    Updated forms need to be enforced to reflect pediatric standards of care

    Advice to Management

    Re-evaluate how lower management is put in place (nepotism? Friends of directors?) and also their qualifications for the position (have they managed before? Bachelors degree in place?)


  9. "Dental/Medical Front Office"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Roanoke, VA
    Former Employee - Anonymous Employee in Roanoke, VA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at Carilion Clinic full-time (Less than a year)

    Pros

    Stable position
    Nice people in dental department
    Consistent set of hours
    Nice doctors to work with
    Stable benefits
    Good parking
    Workout area in same building

    Cons

    Manager spread too thin- manages too many clinics
    Manager very hostile at staff meetings- never positive
    Manager saying she is manager of doctors also
    Favoritism and nepotism runs amuck here
    Too much drama among certain staff members in this department- bring home issues to work.
    Pay is below average
    Benefits are better at other dental clinics
    Manager falls asleep in her office

    Advice to Management

    Hire someone to help middle management


  10. "Pretty great work place"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Licensed Practical Nurse in Christiansburg, VA
    Current Employee - Licensed Practical Nurse in Christiansburg, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Carilion Clinic full-time (More than a year)

    Pros

    Great supervisor, awesome coworkers, plenty of opportunities for advancement, good hours, easy to get time off when needed, supervisor makes sure we have everything we need and want to make work flow the best it can be

    Cons

    Cafeteria food is terrible and overpriced; like paying for trash, office is sometimes forgotten about when site-wide gifts are given

    Advice to Management

    Continue what you are doing. I think it's a great place to work and have enjoyed almost every minute of it.


  11. "Patient Observation Assistant"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - POA in Roanoke, VA
    Current Employee - POA in Roanoke, VA
    Recommends
    Neutral Outlook

    I have been working at Carilion Clinic full-time (Less than a year)

    Pros

    Awesome orientation and a great learning experience

    Cons

    -Being in a room with a patient for 12 hours
    -Benefits kinda sucks!
    -Being talked down
    -Dealing with rude/ mean RN's and CA/NA's.
    -Asking to use the BR and waiting almost a hour

    Advice to Management

    Treat us 1:1 sitters better! We're actually VERY important in the hospital!


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